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15 May 2018 by Hotel Management
We are disheartened to see from your rating that we did not live up to our usual standards. We are sorry we failed to provide you with an exceptional stay. We hope you will accept our apologies and consider giving us another chance to prove we are up to the task of delivering outstanding service and accommodations. Sincerely, Hotel Management
19 Jun 2019 by Hotel Management
We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
As a guest of Extended Stay America Suites Chicago O'Hare Allstate Arena, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Chicago O'Hare Allstate Arena also features a picnic area, laundry facilities, and a front desk safe. Free self parking is available. This Rosemont hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Long-term parking (surcharge) , Free self parking
Extended Stay America Suites Chicago O'Hare Allstate Arena offers 88 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
