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DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

View from property
Lobby
Exterior
Lobby
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry

Explore the area

Map
5460 North River Road, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Rosemont Theatre
    ‪5 min walk‬
  • Fashion Outlets of Chicago
    ‪7 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Room, 1 King Bed with Sofabed, Non Smoking

Corner Room, 1 King Bed with Sofabed, Non Smoking | Living area

Corner Room, 1 King Bed with Sofabed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Yoga Room with Extra Space & Yoga Equipment

Premium bedding, pillow-top beds, in-room safe, desk

1 King Yoga Room with Extra Space & Yoga Equipment

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Cardio Room with Precor Trainer

Premium bedding, pillow-top beds, in-room safe, desk

1 King Cardio Room with Precor Trainer

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Suburban hotel with 2 restaurants and airport shuttle service
This hotel features 2 restaurants, 2 bars/lounges, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers 369 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Chicago O'Hare Airport - Rosemont. During your stay, you're just a quick walk from Donald E. Stephens Convention Center. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Enjoy American cuisine at BC Bistro and Lounge, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Donald E. Stephens Convention Center and 5 minutes by foot from Rosemont Theatre
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Chicago O'Hare Airport - Rosemont. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
BC Bistro and Lounge - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Gibsons Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 39.00 per day; includes in/out privileges)
  • Valet parking on site (USD 55.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 3:30 AM to 2:30 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 22.95-32.95 for adults and USD 11.95-16.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • BC Bistro and Lounge
  • Gibsons Steakhouse

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (13000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.95 to 32.95 for adults, and USD 11.95 to 16.95 for children
  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 55.00 per day
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago O'Hare Airport Rosemont
DoubleTree Hilton Hotel Rosemont Chicago Airport O'Hare
DoubleTree Hilton Chicago O'Hare Airport Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1008 reviews
Rating 8 - Good. 218 out of 1008 reviews
Rating 6 - Okay. 98 out of 1008 reviews
Rating 4 - Poor. 62 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fahlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at DoubleTree O’Hare for a training. Room/Bed was comfortable and clean. Instructions for complimentary shuttle from airport to hotel wasn’t clear but still appreciated when I finally figured it out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 1 night in Nov 2024

10/10 Excellent

Monica, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch comfort and Gibson’s was great and on site.
Stayed 1 night in Nov 2024

8/10 Good

Minoru

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
The staff is very friendly. But the Property is looks old.
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a few videos just wish I could have recorded the smell of cat urine in the room I paid over $200 for. One night and $80 in parking that the site has advertised as free. That's not even mentioning the heater that clanked every 15 mins , sounding as if someone was breaking in. The vent in the bathroom for the steam screamed as loud as I wanted to while staying at this 2 star hotel rated at as a 4 star... never again at this fugazi establishment!
Stayed 1 night in Nov 2024

10/10 Excellent

Sherri

Travelled with group
Very nice clean hotel. Location was perfect. Literally a two minute walk from everything in Rosemont.
Stayed 1 night in Nov 2024

10/10 Excellent

Junwei

Stayed 3 nights in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
I appreciated it being convenient in the hotel bar staff were enjoyable. The rooms were warm and I had asked for a fan and never received one. I would have appreciated more timely customer service.
Stayed 3 nights in Oct 2024

8/10 Good

WEIKAI

Stayed 3 nights in Sep 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and service. The shuttle to the airport was appreciated and ran in a timely manner. I would definitely stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Watch out for the plug ins.
My biggest issue was the bed seemed smaller than a king. In addition the plugs on my bedside lamp along with thr lamp itself didnt work and so on yhe second night I was there I went to plug my phone charger into the wall and received a mild shock from the lamp plug in, I found that it was frayed at the edge. Overall not a super positive experience, the room was clean. Pictures of the frayed plug attached peior to my unplugging it. Im not normally one to leave a review but with my experience being literally ahocking I figured it was called for
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths staff was great The food was a little expensive in the area allaround was wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randall

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Good location for event at Rosemont Arena. Parking is a bit confusing but hotel is noce
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Gavin

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
I stayed here solely because it advertised an airport shuttle. Unfortunately it ended up being so infrequent, I ended up taking an Uber. Sort of false advertising. Most hotels run them every 15 minutes.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Stayed 4 nights in Aug 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Staff were extremely helpful. A minor problem arose, but it was rectified immediately and I was extremely happy with the way it was handled. The shops in the hotel were very expensive; that would be my only gripe. Would absolutely recommend though.
Stayed 4 nights in Aug 2024

10/10 Excellent

dontae

Stayed 4 nights in Aug 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service
It's just expensive for what you get. Which is basically nothing, not even free coffee in the lobby which is an American staple. Free airport shuttle bus is good tho, runs every half hour. Lots of stuff in the area if you want - food, bars, other hotels, and a big recreation zone with cinema and bowling and stuff. So that's fine, but the hotel is just a big expensive airport hotel.
Stayed 1 night in Aug 2024