DoubleTree by Hilton Cherry Hill Philadelphia

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cherry Hill Philadelphia

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Terrace/patio
Seasonal outdoor pool, pool umbrellas, pool loungers
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
2349 Marlton Pike W, Cherry Hill, NJ, 08002
  • Cooper River Park
    5 min walk
  • Marketplace at Garden State Park
    17 min walk
  • Cherry Hill Mall
    4 min drive
  • Doylestown, PA (DYL)
    73 min drive

Room options

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Presidential Suite, Multiple Beds

  • River view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, View, Corner

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, View

  • River view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Cherry Hill Philadelphia

Hotel with free parking, in the vicinity of Adventure Aquarium
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Cherry Hill Philadelphia offers 400 air-conditioned accommodations with video-game consoles and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

This Cherry Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Cherry Hill Philadelphia. During your stay, you're just a quick walk from Cooper River Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by car from Adventure Aquarium and 9 minutes from Freedom Mortgage Pavilion
DoubleTree by Hilton Cherry Hill Philadelphia offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 42000 square feet (3780 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Cherry Hill Philadelphia. Self parking is free.

This 3.5-star Cherry Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Cherry Hill Philadelphia has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 21.95-21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (42000 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 20 2023 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Lobby
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 per person
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open June 28 and close September 02.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cherry Hill Crowne Plaza
Cherry Hill Philadelphia
Crowne Plaza Cherry Hill
Crowne Plaza Cherry Hill Philadelphia
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Hotel Cherry Hill
Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill Hotel
The Cherry Hill Hotel
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill an IHG Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Cherry Hill
DoubleTree by Hilton Cherry Hill Philadelphia Hotel Cherry Hill

DoubleTree by Hilton Cherry Hill Philadelphia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 174 out of 1001 reviews" "
Rating 4 - Poor. 119 out of 1001 reviews" "
Rating 2 - Terrible. 121 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fantastic! Biggest one I have seen at a hotel. Food was excellent and rooms were very modern and clean!
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Temperature control in the room didn’t work-freezing cold despite raising the temp. Mold in the shower. Half the outlets didn’t work. But bed was comfortable and the staff were friendly.
Stayed 3 nights in Aug 2024

8/10 Good

gautam

Travelled with family
Liked: Cleanliness, staff & service
Property needs upgrades and looks like they’re working on it. Good friendly staff and great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Mason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The wallpaper in my bathroom was peeled pretty bad. And the entire drain plug came out of the bottom of the tub. The towels also didn’t smell clean. The customer service was good though
Stayed 1 night in Aug 2024

10/10 Excellent

Darnell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sean

Stayed 3 nights in Aug 2024

2/10 Terrible

Qiyang

Stayed 1 night in Jul 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
e stayed out of there control but the elevators smelled of sitting water. Pool was nice and rooms were comfortable and a good size. Not much around there to see as sites go. Rent a car or drive.
Stayed 1 night in Jul 2024

2/10 Terrible

Willove

Stayed 1 night in Jul 2024

8/10 Good

ShaRee

Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Dustin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, staff & service
Close to the pavilion in Camden.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was great! However, we were unable to get towels on our last day at the hotel due to shortage, upsetting to not be able to shower. Paying as much as we did for 2 nights.
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Mixed bag. As we drove up I saw the giant sign atop the hotel was missing its letter D, so it read "OUBLETREE." The lobby furnishings were worn tattered. There was a poster in the elevator promising everything is being renovated. The room was larger than some, well furnished. The free Wi-Fi in the room did not work at all. We went to the lobby to get online. On the plus side , the pool was nice, staff friendly. There is walking trail behind the hotel that went for miles along the Cooper River. We saw lots of geese and a blue heron. The hotel boasts EV chargers on the Blink Network. Most of the time during our 2 night stay there were gas vehicles taking up the 2 spots at the chargers. So that was disappointing.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the air conditioning did not work well and it was very hot in our room making it uncomfortable to sleep
Stayed 1 night in Jul 2024

10/10 Excellent

Cherise

Stayed 1 night in Jul 2024

2/10 Terrible

Kianna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa, parkville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a return customer
Stayed 1 night in Jul 2024

2/10 Terrible

Sudarshan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is supposedly a Hilton hotel but refused to apply my Hilton Honors membership to the reservation because I booked via Expedia. The toilet won’t flush and engineer didn’t arrive for 1 hour after 2 calls in the morning busy time- finally we used restrooms in the lobby downstairs and checked out. The whole place was filthy, smelled terrible and the ac was noisy. Very disappointed.
Stayed 1 night in Jul 2024