The Terrace at Lake Junaluska

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Gym

Spa

Housekeeping

Pool

Explore the area

689 North Lakeshore Drive, Lake Junaluska, NC, 28745

Lake Junaluska Conference and Retreat Center
11 min walk
Lake Junaluska Golf Course
19 min walk
Jones Cafeteria
9 min walk
Asheville, NC (AVL-Asheville Regional)
40 min drive

Room options

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds (Northside)

28 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Lakeside

28 sq m
Lake view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Northside)

28 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

28 sq m
Lake view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Lakeside (2nd Floor)

28 sq m
Lake view
Sleeps 2
1 King Bed

Room, 1 King Bed, Lakeside

28 sq m
Lake view
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Family-friendly hotel with a full-service spa and free breakfast

This smoke-free hotel features a full-service spa, a 24-hour fitness center, and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness By The Lake. The spa is open daily.

The Terrace at Lake Junaluska's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Junaluska Conference and Retreat Center. Features include free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Enjoy a bite to eat at the buffet restaurant
Take a swim in the seasonal outdoor pool
Treat yourself with a visit to the full-service spa
Services include a lifeguard on site, tour or ticket assistance, and luggage storage
Onsite recreation includes 6 outdoor tennis courts, a 24-hour gym, and mini golf
Guests have great things to say about the helpful staff and the location
11 minutes by foot from Lake Junaluska Conference and Retreat Center and a 3-minute drive from Lake Junaluska Golf Course

The Terrace at Lake Junaluska offers its guests a full-service spa, outdoor tennis courts, and a 24-hour fitness center. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A seasonal outdoor pool, spa services, and a library are also featured at the family-friendly The Terrace at Lake Junaluska. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Lake Junaluska hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Terrace Hotel Dining Room - Onsite buffet restaurant.

Gifts and Grounds - Onsite coffee shop. Open select days.

Crepes & Custard - Onsite café. Open select days.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM–9:00 AM
1 coffee shop/cafe

Restaurants on site

Terrace Hotel Dining Room
Gifts and Grounds
Crepes & Custard

Things to do

24-hour fitness centre
6 outdoor tennis courts
Access to nearby outdoor pool
Basketball
Boat tours
Canoeing
Ecotours
Fishing
Full-service spa
Golf
Hiking/biking trails
Kayaking
Lifeguards on-site
Mini golf
Paddleboards on-site
Playground
Seasonal outdoor pool
Shopping
Tennis
Volleyball

Family friendly

Access to nearby outdoor pool
Mini golf
Playground
Seasonal outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Gift shop/newsstand
Library
Reception hall
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Golf cart
Golf clubhouse
Golf clubs
Golf pro shop
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Dock
Firepit
Garden
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Assistive listening devices available
Braille signage
Lift
Lift door width (centimetres): 107
Front entrance ramp
Handrails in stairwells
Stairwell handrail height (centimetres): 97
Pool access ramp on site
Pool hoist on site
Step-free path to entrance
Tile flooring in public areas
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 86
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Communal living room
Fireplace in reception
Shared microwave
Smoke-free property
TV in lobby
Water dispenser

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Premium bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV/satellite channels
Flat-screen TV

Bulk dispenser for toiletries
Eco-friendly cleaning products used
Energy-saving switches
Free local calls
Iron/ironing board
Local maps
Phone
Restaurant dining guide
Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

An effective city/local tax rate of 7.0 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in August.
Pool access available from 10:00 AM to 8:00 PM.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Terrace Lake Junaluska Hotel

Terrace Lake Junaluska

The Terrace at Lake Junaluska Hotel

The Terrace at Lake Junaluska Lake Junaluska

The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

JEFFREY

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All of the employees were very friendly and helpful, especially Diane, who helped me secure a room without a reservation!

Stayed 1 night in Sep 2024

6/10 Okay

leon

Travelled with group

24 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The outside areas where the balconies and chairs are looking like they haven't been cleaned in years. The chairs even the windows have cobwebs and spider webs everywhere. It made wonder if the rooms get the same type of attention.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jordan, Pinnacle

Travelled with partner

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful view, friendly staff and clean rooms.

Stayed 1 night in Sep 2024

6/10 Okay

chris

22 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Breakfast was terrible. Furniture in rooms very beat up and worn. For the price we paid $292 a night plus fees I was so disappointed

Stayed 1 night in Sep 2024

10/10 Excellent

Linda Hacker

16 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó

Hermoso lugar 😍

Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

9 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Terri

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Terrace is clean and comfortable. The view is beautiful. You can take a walk around the lake, or just walk the rose lined side walk.

View from my Rocker on the Terrace Patio

Stayed 1 night in Sep 2024

8/10 Good

Joanna, Wesley Chapel

6 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Tito

4 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Ant infestation.

Stayed 1 night in Aug 2024

8/10 Good

Alexander

3 Sept 2024

Liked: Cleanliness, staff & service

Pleasant staff, clean, quiet. However, the restaurant wasn't open and that's one of the reasons I chose to stay here. They gave me an excuse having something to do with this being a convention hotel, but the hotel seems empty on this Labor Day night. No screens on the windows, which I would otherwise have opened.

Stayed 1 night in Sep 2024

10/10 Excellent

lee

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Wendy

30 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Christopher

28 Aug 2024

Disliked: Amenities, property conditions & facilities

Very dated property, especially the bathrooms. No restaurant as advertised, no bar. Religious markings everywhere even in the shower. No mention on websites that it’s a religiously owned compound. Uncomfortable beds, loud rattling AC unit in the room. Only good part of the stay was the lake view.

Stayed 1 night in Aug 2024