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Bay Mountain Inn

2.5 star property

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Photo gallery for Bay Mountain Inn

Reception
Front of property
Front of property
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1455 Acquoni Road, Cherokee, NC, 28719
  • Museum of the Cherokee Indian
    ‪2 min drive‬
  • Unto These Hills Outdoor Drama
    ‪4 min drive‬
  • Harrahs Cherokee Casino
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

LED TV

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed, Disability Access

1 Queen Bed, Disability Access

1 Queen Bed, Disability Access

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area

Great Smokies Inn Cherokee

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1612)
The price is €82
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Great Smokies Inn Cherokee

About this property

Bay Mountain Inn

Hotel with free parking, near Great Smoky Mountains National Park
Along with an outdoor pool, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include RV/bus/truck parking.
Bay Mountain Inn offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Bay Mountain Inn. During your stay, you'll be within walking distance of Great Smoky Mountains National Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and an elevator
  • Just a 4-minute drive from Great Smoky Mountains National Park and 6 minutes from Harrahs Cherokee Casino
As a guest of Bay Mountain Inn, you'll find an outdoor pool, laundry facilities, and express check-out. WiFi and wired Internet are free in public spaces. Bay Mountain Inn also features RV/bus/truck parking and an elevator. Limited free parking is available on a first-come, first-served basis.

This Cherokee hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2.5 percent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open June 01 and close October 11.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Baymont Inn Cherokee Smoky Mountains
Baymont Inn Mountains
Baymont Inn Mountains Hotel
Baymont Inn Mountains Hotel Cherokee Smoky
Baymont Inn Cherokee Smoky Mountains Hotel
Baymont Inn Smoky Mountains Hotel
Baymont Inn Smoky Mountains
Baymont Wyndham Cherokee Smoky Mountains Hotel
Baymont Wyndham Smoky Mountains Hotel
Baymont Wyndham Cherokee Smoky Mountains
Baymont Wyndham Smoky Mountains
Baymont Inn Cherokee / Smoky Mountains Hotel Cherokee
Cherokee Baymont Inn
Baymont Inn Smoky Mountains
Baymont Inn Suites Cherokee Smoky Mountains
Bay Mountain Inn Hotel
Bay Mountain Inn Cherokee
Bay Mountain Inn Hotel Cherokee
Baymont by Wyndham Cherokee Smoky Mountains

Bay Mountain Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

MARVIN

Stayed 1 night in Nov 2024

6/10 Okay

SANDRA M.

Travelled with partner
Liked: Amenities
The outside (sign on bldg) was missing letters and it seemed dated.
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quite. need more channels for the tv.
Stayed 2 nights in Nov 2024

6/10 Okay

Kathy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pointless
No point in giving a review. I have posted before on horrible conditions of a hotel in hopes of saving someone for a terrible situation and nothin was done and hotels.com still has them in the system
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Stayed 2 nights in Nov 2024

6/10 Okay

Bardha

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Stayed 1 night in Sep 2024

8/10 Good

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

6/10 Okay

glenda

Travelled with partner
Great customer service, but water pressure was very low.
Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet and well maintained and is smoke-free! I will be staying here again.
Stayed 7 nights in Aug 2024

6/10 Okay

Tyler

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Arismendy, Staten Island

Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable and easily accessible.
Stayed 4 nights in Jun 2024

10/10 Excellent

Dalrick

Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth, Archer Lodge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for day trips. Staff was friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome will be back soon
Stayed 1 night in Jul 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Rose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs!! I am completely dumbfounded as to how this property got such a high rating. The hotel exterior was concerning when we arrived. The check-in clerk looked bored and could not sufficiently answer my questions. Then we went to inspect the room and found an adult bed bug crawling under the pillow of one bed, and another adult bed bug on the top corner mattress. We left immediately. The hotel refuses to refund my money. Expedia could not help. We were left stranded, no hotel, hours from home, and no one offering to help. Awful treatment. Never again!
Stayed 2 nights in Sep 2024

6/10 Okay

Tim

Bathroom had issues
Stayed 2 nights in Sep 2024

8/10 Good

William Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good except for the water pressure on shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sheri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C did not work properly...appeared to have been preset and we weren't able to keep the room cool. Nasty conditions around the hotel. ..very poorly maintained. Room was standard....nothing fabulous. Breakfast was cheap bagels muffins yogurt or instant oatmeal. Don't stay here. There are much better options in town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice smaller hotel and not in a busy area. The staff was very friendly and the room was clean and quiet. We will stay again!
Stayed 1 night in Aug 2024

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Flights

Flights from Dublin