Hampton Inn Cleveland, TN

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Cleveland, TN

Terrace/patio
Exterior
Indoor pool
Reception
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
4355 Frontage Rd Nw, Cleveland, TN, 37312
  • Cleveland Towne Center
    2 min walk
  • Cleveland State Community College
    17 min walk
  • Create & Celebrate Studio
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Cleveland, TN

Hotel in Cleveland with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn Cleveland, TN offers 97 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Cleveland, TN. During your stay, you're just a quick walk from Cleveland Towne Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Steps from Cleveland Towne Center and a 3-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee
Hampton Inn Cleveland, TN offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn Cleveland, TN. Self parking is free.

This Cleveland hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Hampton Inn
Hampton Inn Cleveland
Hampton Inn Hotel Cleveland
Hampton Inn Cleveland Downtown Hotel Cleveland
Hampton Inn Cleveland Downtown Ohio
Hampton Inn Cleveland Hotel
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio
Hampton Inn Cleveland
Hampton Inn Cleveland, TN Hotel
Hampton Inn Cleveland, TN Cleveland
Hampton Inn Cleveland, TN Hotel Cleveland

Hampton Inn Cleveland, TN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 606 reviews" "
Rating 8 - Good. 145 out of 606 reviews" "
Rating 6 - Okay. 34 out of 606 reviews" "
Rating 4 - Poor. 20 out of 606 reviews" "
Rating 2 - Terrible. 19 out of 606 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Travelled with group
Staff was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Nicola, Rugby

Travelled with partner
Liked: Amenities
The room was clean and tidy and ideal for our stop over on our road trip
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanne

Travelled with family
Desk attendant was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad, Houston

Great staff and great breakfast buffet
Stayed 1 night in Sep 2024

6/10 Okay

Anita

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The mattresses were awful, my husband and I woke up with pain in our backs. the rooms need updating. The staff were friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk check was easy and the employee was helpful
Stayed 1 night in Aug 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Fritz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were personable, helpful, and strived to help with information or actions.
Stayed 3 nights in Aug 2024

8/10 Good

jody

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great. just had one hiccup but was resolved quickly. Will stay there again even at other locations. the room was super quiet. Beds comfy too
Stayed 1 night in Aug 2024

10/10 Excellent

CHARLES, DAPHNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problems with getting on internet. Television not working, had to get desk clerk to fix it. Sink does not drain properly. Desk clerk was very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
It was friendly and helpful. Breakfast was good as well.
Stayed 1 night in Jul 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beryl at the front desk was wonderful. She was great with our 10 year old son.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
Stayed 1 night in Jul 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
The questionnaire for this Expedia/Hotels.com review is EXTREMELY flawed, but the hotel itself was great. View was of the parking lot and surroundings, but it's better than it sounds. I was able to see lush greenery and mountain in the distance. But the review didn't give that option. Oh well. In either case, the room was clean, the facilities well-maintained, the bed was comfy, and the staff were highly tuned to customer service. Very convenient to I-75 and many Ocoee Whitewater Rafting outfitters. I'd definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Maryanna

Stayed 2 nights in Jun 2024

10/10 Excellent

mabelle

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Sandra

Disliked: Staff & service
We had to contact this hotel 4 times to finally get an early check-in. We were coming in for a funeral. None of those we spoke with were polite but seemed bored and disinterested. Check-in itself was extremely slow and the clerk even said to us that she was having issues with the “new computer system”. I left a note for the housekeeping crew noting the cobweb which had been there so long there was dust on it. Our room was next to the ice machine….no other comment needed. The location was what worked for us. We had another family member staying at this hotel too. He was not made aware of the $50 room charge for “incidentals”. He’s an Hilton Honors member…but I guess that didn’t make it in to the “new computer system”.
Stayed 1 night in Jun 2024

4/10 Poor

hopal

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The person at the register counter seem oblivious to me standing there waiting for my check in. There were two persons at the check in counter and both were talking to a lady who it seems was checking out. It was obvious that they had finish checking the lady out and they were just chatting. I had to ask if they will be done talking soon, to which he replied that it was a line (not his exact words I am para phrasing), I told him I find him very inconsiderate. He seems shocked that I would have the nerve to tell him that. I was given a handicapped room which I did not ask for. The carpet was dirty. I tried calling the room to ask for another room but no one answer the operator number. By this time my husband had pack out some of his things and said he doesn't want to move. He will put up with the inconvenience. Whenever I am travelling I always look for the Hampton Inn Sign and stop there because I always get a clean room and bed. The top sheet on the bed did not look clean and no one clean the room the Saturday. I was told that we had to ask for the service if we wanted the room to be cleaned. My husband asked one the cleaners to clean the room. It was done and the top sheet was also changed, which looked clean. I was not at all pleased.
Stayed 3 nights in Jun 2024