Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Parking available

24/7 front desk

Breakfast available

Explore the area

5757 Palm Boulevard, Isle of Palms, SC, 29451

Isle of Palms Beach
8 min walk
Oystercatcher Restaurant & Bar
Charleston Station
Charleston, SC (CHS-Charleston Intl.)
40 min drive

Room options

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Sweetgrass Inn, Shower)

33 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Pool View (Boardwalk Inn)

57 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Corner (Boardwalk Inn)

54 sq m
Sleeps 4
1 King Bed

Junior Suite (Boardwalk Inn)

57 sq m
Resort view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Accessible (Shower, Boardwalk Inn)

40 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Boardwalk Inn)

40 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Boardwalk Inn)

54 sq m
Sleeps 4
1 King Bed

Presidential Suite, Ocean View (Boardwalk Inn)

133 sq m
Ocean view
Sleeps 4
1 King Bed

Room, 1 King Bed, Terrace, Pool View (Boardwalk Inn)

57 sq m
Sleeps 4
1 King Bed

Premium Suite, 1 Bedroom (Sweetgrass Inn)

64 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Pool View (Boardwalk Inn)

40 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Sweetgrass Inn)

31 sq m
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

31 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

31 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds (Sweetgrass Inn)

31 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Sweetgrass Inn, Shower)

37 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Free WiFi

Air conditioning

Housekeeping

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

On beach with 5 outdoor pools for sandy fun near Front Beach

Spend the day relaxing at the beach, practicing your swing on Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. Housekeeping is available on request.

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Isle of Palms resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 12 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Sweetgrass has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn. During your stay, you're just a quick walk from Isle of Palms Beach. Enjoy features like free WiFi in public areas, plus 5 outdoor pools and 8 restaurants.

Free WiFi
Enjoy local and international cuisine at Coastal Provisions, one of the property's 8 restaurants and 9 bars/lounges
Full breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the 5 outdoor pools or soak in the spa tub
Indulge with massages, facials, or manicures and pedicures at The Spa at Sweetgrass
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a golf course, 12 outdoor tennis courts, and golf lessons
10 minutes by foot from Front Beach and a 4-minute drive from Isle of Palms Marina

As a guest of Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There are 23 meeting rooms available. A children's pool, a spa tub, and spa services are also featured at the eco-certified Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn. Parking is available for a fee. A complete renovation of Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn was completed in March 2021.

Smoking is allowed in designated areas at this 4-star Isle of Palms resort.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Coastal Provisions - This fine-dining restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar.

Beachside Burgers & Bar - Onsite family restaurant. Guests can enjoy drinks at the bar. Open select days.

Laughing Gull Restaurant - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Huey's Southern Eats - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Oystercatcher - This brasserie specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking on site (USD 35 per day)

Food and drink

Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-25 for adults and USD 12-20 for children
8 restaurants and 1 coffee shop/cafe
2 poolside bars, 9 bars/lounges and 1 beach bar

Restaurants on site

Coastal Provisions
Beachside Burgers & Bar
Laughing Gull Restaurant
Huey's Southern Eats
Oystercatcher

Things to do

5 outdoor pools
12 outdoor tennis courts
Fitness classes
Art gallery
Basketball
Bike rentals
Children's pool
Designer shops
Full-service spa
Golf course
Golf driving range
Hiking/biking trails
Shopping
A hot tub
Tennis
Volleyball
Yoga classes

Family friendly

5 outdoor pools
Children's pool
Corner/local shop
Laundry facilities
Pool gate
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Golf cart
Golf clubhouse
Golf clubs
Golf lessons
Golf pro shop
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Business services

Computer station
Conference centre
Meeting rooms - 23

Outdoors

Beach umbrellas
Beachfront location
Picnic area
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

14 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Assistive listening devices in meeting rooms
Front entrance ramp
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas
Renovated entire property – March 2021

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Free toiletries
Hairdryer
Shower/bath combination
Towels

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Restaurant dining guide
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 4.56 per accommodation, per night
Resort fee: 18.24 percent of room rate

The resort fee includes:

Additional inclusions
Beach access
Beach towels
Business center/computer access
Concierge service
Fitness center access
Health club access
In-room bottled water
In-room coffee
Phone calls
Pool access
Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 12 to 20 for children
Valet parking fee: USD 35 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wild Dunes Destination Hotels

Wild Dunes Destination Hotels Resorts

Wild Dunes Destination Hotels Resorts Condo Isle Of Palms

Wild Dunes Destination Hotels Resorts Isle Of Palms

Wild Dunes Resort Destination Hotels Isle Of Palms

Wild Dunes Resort Destination Hotels

Wild Dunes Destination Hotels Isle Of Palms

Wild Dunes stination s Isle o

Wild Dunes Resort

Wild Dunes Resort By Destination Hotels

Wild Dunes Resort – Sweetgrass Inn Boardwalk Inn

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn Resort

Wild Dunes Resort – Sweetgrass Inn Boardwalk Inn part of Hyatt

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Mihaela, Verona

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Need cooled water fountains available throughout the property. Music station at the beach. Food prices too high, need more affordable options Thanks

Stayed 2 nights in Aug 2024

8/10 Good

Heidy

Business traveller

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful place. Great staff. Food was good.

Stayed 2 nights in Aug 2024

4/10 Poor

Mary

5 Sept 2024

Liked: Amenities

Disliked: Property conditions & facilities

It was very moldy. Vents all covered in dust and mold.

Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Travelled with partner

2 Sept 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Our experience was poor from the moment we drove up. Valet was a disaster. Our room was not ready when we arrived at 9:30pm (?) and then we were told it had a problem and they needed to downgrade us. Service all around the resort was extremely below what I would expect from a top tier Hyatt property, having spent time at their resorts in Hawaii and Aruba. It felt like they were chronically understaffed throughout the weekend. Very disappointing over all. I have no problem paying for a great experience and expect standard food, and expensive drinks, etc at a resort; but poor service is unexcusable.

Stayed 3 nights in Aug 2024

8/10 Good

Cavin

1 Sept 2024

Loved the beach and pool!

Stayed 4 nights in Aug 2024

10/10 Excellent

Syble

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time, it was clean, beautiful, and relaxing!

Stayed 3 nights in Aug 2024

10/10 Excellent

RODNEY, Cranberry township

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great property parking for hotels is not easy

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful room, great service, fabulous beach

Stayed 1 night in Aug 2024

10/10 Excellent

Roland

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Elvi at the Boardwalk Inn was very good! Went above and beyond our expectations.

Stayed 5 nights in Aug 2024

10/10 Excellent

Emily Isaacs

Travelled with family, Travelled with family and small children

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort is amazing and everything is walkable. The pools and restaurants are in great locations and we had so much fun! Highly recommend staying here and we’ll be back!

Stayed 3 nights in Aug 2024

8/10 Good

Jane

Travelled with family and small children, Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights at Seagrass Inn for a grandchild birthday. Nice young family resort. If you are not looking for lots of children, this is not your hotel. The rooms were fine and clean. Bathroom sink did not drain well and we had a problem with the tv( hotel staff fixed it within the day we reported). As I saw in other reviews, although staff is exceptionally nice the overpriced food and food service was not good. Pizza at Coastal Crust was under cooked and servers inattentive. We ordered in room dining for breakfast and it never came, when I tried to call Hutson’s Market (which handled order) to find out after an hour when we could expect no one answered the phone. Very frustrating and disappointing. Finally after almost 2 hours we went to front desk to report and request a credit back.

Stayed 2 nights in Aug 2024

8/10 Good

Leslie

16 Aug 2024

Liked: Cleanliness, staff & service

The beds were awful, like sleeping on the floor. No dresser or drawers for clothing.

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our weekend stay here. Would definitely come back!

Stayed 2 nights in Aug 2024

10/10 Excellent

Kelli

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful property for a family vacation

Stayed 3 nights in Aug 2024

8/10 Good

LEONARD

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was excellent except for Coastal Crust. There were 10 in our party for breakfast & each breakfast came out about 10-15 apart. Food & coffee was cold. They forgot one person's breakfast. Overcharged us for coffee but credit it after we complained. The menu stated the coffee was $4.00 & server charged us $5.00. Plus we wanted more coffee & the runner said he would try. They did bring more coffee but charged us. No free refills.

Stayed 4 nights in Aug 2024

2/10 Terrible

Joshua

8 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristel

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Susan

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2024

2/10 Terrible

jonathan

23 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

21 Jul 2024

Stayed 5 nights in Mar 2024

10/10 Excellent

David

Travelled with family

15 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with everything within close range. My only recommendation would be to offer rentals on site for surfboards, body boards, paddle boards etc.

Stayed 2 nights in Jul 2024

4/10 Poor

Brooke

Travelled with family

14 Jul 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

Our room in the Boardwalk Inn was very nice. Everything else was subpar. Pools are dirty and overcrowded. Limited choices of restaurants and food is extremely overpriced. Staff is incompetent across the board. We left a day early because the experience was so bad. I was told by 3 hotels workers that we would be refunded for the final night. When the refund never came it took 8 phone calls and hours on hold to be told that I needed to file a dispute with my credit card company. I could not be more disappointed in this entire experience. A complete waste of money. Skip Isle of Palms and head to Sullivans Island.

Stayed 4 nights in Jun 2024