SureStay Hotel by Best Western Cedar Rapids

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Cedar Rapids

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3315 Southgate Ct Sw, Cedar Rapids, IA, 52404
  • Hawkeye Downs Speedway Expo Center
    3 min drive
  • Czech Village
    4 min drive
  • National Czech and Slovak Museum and Library
    4 min drive
  • Cedar Rapids, IA (CID-Eastern Iowa)
    8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay Hotel by Best Western Cedar Rapids

Hotel with free breakfast, near Speedeezz 2 Indoor Karting
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a meeting room, and dry cleaning are onsite.
SureStay Hotel by Best Western Cedar Rapids offers 109 accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at SureStay Hotel by Best Western Cedar Rapids, you'll be within walking distance of Speedeezz 2 Indoor Karting. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 12 minutes by foot from Speedeezz 2 Indoor Karting and a 4-minute drive from Czech Village
SureStay Hotel by Best Western Cedar Rapids offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly SureStay Hotel by Best Western Cedar Rapids also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Cedar Rapids hotel.

Guests are served free on-the-go breakfast daily from 5:30 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 5:30 AM–10 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

Property is also known as

Hometown Inn Cedar Rapids
Hometown Cedar Rapids
Surestay By Best Cedar Rapids
SureStay Hotel by Best Western Cedar Rapids Hotel
SureStay Hotel by Best Western Cedar Rapids Cedar Rapids
SureStay Hotel by Best Western Cedar Rapids Hotel Cedar Rapids

SureStay Hotel by Best Western Cedar Rapids Reviews

Reviews

6.6
Rating 10 - Excellent. 159 out of 865 reviews" "
Rating 8 - Good. 256 out of 865 reviews" "
Rating 6 - Okay. 195 out of 865 reviews" "
Rating 4 - Poor. 145 out of 865 reviews" "
Rating 2 - Terrible. 110 out of 865 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Aug 2024

6/10 Okay

Robert, Lakewood

Travelled with family
Check in was great staff was welcoming. Never saw her rest of the time and the rest of the staff was standoff-ish. Things felt run down just doing enough to get by. Nothing was updated. Had a singular towel rod edge installed in bathroom not the full rod held with 2 end caps. Just 1 end cap.
Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was very long periods and time where the guy at the front desk was not there. The showerhead was about 5 1/2 feet tall. I’m 6 foot four and my key card would not allow me access to the exercise room that was included in my stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Harold

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wont stay again
Very few channels worked on the tv. We asked at check in how late the pool was open...but than later that night found out the pool was actually closed, this was not convenient for a family with smaller kids. Very little food for breakfast. Outside was littered with cigarette butts.
Stayed 1 night in Aug 2024

6/10 Okay

Makayla

Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was very musty and damp smelling. Bedding didnt smell fresh. Breakfast was a joke!
Stayed 1 night in Jul 2024

10/10 Excellent

Santana

Liked: Staff & service, property conditions & facilities
Todo genial
Stayed 1 night in Jul 2024

6/10 Okay

Tori

Business traveller
Liked: Cleanliness, staff & service
It was fine, could have been cleaner.
Stayed 1 night in Jul 2024

10/10 Excellent

Janelle, Mesa

Stayed 1 night in Jul 2024

2/10 Terrible

Desmond

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t believe places like this were real
Absolutely atrocious and disgusting. Avoid at all cost.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was filthy and had a horrible smell. The hall ways were also filthy
Stayed 1 night in Jul 2024

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place to stay for work
I have been staying here through the week for work. If I have a problem they correct it immediately and are very accommodating. Only downside has nothing to do with hotel just inconsiderate people who still smoke cigarettes in smoke free hotels and marijuana. But you seem to find that most hotels anymore.
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay at this motel.
Stayed 2 nights in Jul 2024

6/10 Okay

Tiffany, San Diego

Liked: Staff & service, amenities
Reservation & check in was 5 stars. I was told there was an issue with their tv service so no tv was available There were a few stains in the sheets Continental breakfast was satisfactory
Stayed 1 night in Jul 2024

2/10 Terrible

August

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place felt really sketchy which was really disappointing because i did a lot of research and the pictures definitely were not the real deal. Stains on the pillows and top blanket. Found a couple bugs in our room. AC didn't work. I had called ahead to see if they accepted cash and they didn't bother to tell me it was a $100 deposit to use cash. Tried to get anything back because we didn't feel safe and the room was very much unsatisfactory and they said it was "nonrefundable". Would not recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Johnora

Stayed 1 night in Jul 2024

6/10 Okay

Aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Stephanie

Business traveller
Liked: Cleanliness, staff & service
A good option for an overnight stay, but otherwise full of airport stays and local contractors.
Stayed 1 night in Jul 2024

4/10 Poor

Delesia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very disappointing for the name sure stay
One of the lights in the room did not work. Most of the lights in the pool room was not working. The jets in the pool that keeps the water in motion didn't work. The chlorine smell was extremely strong. The toilet in our room had trouble flushing. Housekeeping kept disturbing us at inopportune times even after we said we didn't need them. The vending machine by our room didn't work. The satellite was MISERABLE. The deadbolt on our door was iffy. Free breakfast was flavorless juice and muffins.
Stayed 2 nights in Jul 2024

2/10 Terrible

Valerie

Stayed 3 nights in Jul 2024

6/10 Okay

Shannon

Travelled with family
Hotel was ok the only issue we had was that a handicap room had large lip at doorway and not enough room for wheelchair to go into the room without moving furniture away from the doorway
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just overall garbage
Stayed 1 night in Jul 2024