MainStay Suites Carlsbad South

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast included

Laundry

Housekeeping

Kitchen

Air conditioning

Parking included

Explore the area

3621 SAN JOSE BLVD, Carlsbad, NM, 88220

Living Desert State Park
4 min drive
Carlsbad Museum & Art Center
5 min drive
Lake Carlsbad Recreation Area
7 min drive
Carlsbad, NM (CNM-Cavern City Air Terminal)
4 min drive

Room options

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

Sleeps 2
1 King Bed

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Sleeps 4
2 Queen Beds

Studio, 1 King Bed, Non Smoking (Efficiency)

Sleeps 2
1 King Bed

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Sleeps 4
2 Queen Beds

Studio, 1 King Bed, Non Smoking (Efficiency)

Sleeps 2
1 King Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in Carlsbad with free breakfast and a 24-hour front desk

Along with a snack bar/deli, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine.

MainStay Suites Carlsbad South offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and dishwashers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at MainStay Suites Carlsbad South. During your stay, you'll be close to Living Desert State Park. Free breakfast, free WiFi in public areas, and free self parking are available.

Free continental breakfast offered
Free WiFi
Free self parking and RV/bus/truck parking
Amenities include laundry facilities, an elevator, and a vending machine
Guests have great things to say about the helpful staff and the clean accommodations
Just a 4-minute drive from Living Desert State Park and 5 minutes from Carlsbad Museum & Art Center

There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. MainStay Suites Carlsbad South also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Carlsbad hotel is smoke free.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast

Family friendly

Kitchen
Laundry facilities
Microwave
Fridge
Snack bar/deli

Conveniences

Lift
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating

Bathroom

Bath or shower
Hairdryer

Entertainment

TV channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Dishwasher
Kitchen
Microwave
Fridge

Desk
Desk chair
Free local calls
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Only bookings from non-local guests are accepted; guests whose residence is within 70 mi (112.654 km) of the property will not be allowed to check in

Safety features at this property include a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

MainStay Suites

Mainstay Suites Carlsbad

MainStay Suites Carlsbad South Hotel

MainStay Suites Carlsbad South Carlsbad

MainStay Suites Carlsbad South Hotel Carlsbad

MainStay Suites Carlsbad South Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Curtis

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean hotel on the outskirts of Carlsbad. Great place to stay when visiting the caverns.

Stayed 2 nights in Aug 2024

4/10 Poor

Michelle

Travelled with family

17 Aug 2024

Disliked: Cleanliness

Got to room & fridge was unplugged so it wasn’t cold at all for our cold groceries. Plugged it in & knew why, there was a loud noise that didn’t go away even after 4-5 hours so had to consume all perishables & unplug it. Then the room was 77 when we got there so it took hours to cool down. During the night it kept shutting off & wouldn’t come back on until it was at least 6-8 degrees above the temp we set it so everyone said they didn’t sleep well because it was so hot in the room. There were bags of beer cans by the elevator & someone threw up in the elevator. Still wasn’t cleaned up the next day. Never staying there again!!

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

12 Aug 2024

Liked: Staff & service, room comfort

Room was great, minus blood stained comforter

Front desk was really friendly. Breakfast was ok. The room was larger than I anticipated which was nice. We found some tiny blood stains on one of the comforters the morning of check out. I brought it to the front desk’s attention, not sure that came of it, since I left.

Stayed 1 night in Jul 2024

10/10 Excellent

stephen

7 Aug 2024

New, clean, comfortable. Kitchen and sofa made it homey.

Stayed 1 night in Aug 2024

10/10 Excellent

Carey

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Jul 2024

6/10 Okay

Greg

22 Jul 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

6/10 Okay

Antonio

22 Jul 2024

Disliked: Cleanliness

i would not choose the property again

Stayed 2 nights in Jul 2024

8/10 Good

Mark

Travelled with partner

18 Jul 2024

Liked: Cleanliness, staff & service

The room was spacious and the bathroom space were good. I was disappointed that there was no longer a pool.

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Sage

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2024

10/10 Excellent

MACARIO

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic, I would stay again!!

Stayed 1 night in Jul 2024

8/10 Good

Mayra

Travelled with family

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

2/10 Terrible

Cherylann

Travelled with family

1 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There were so many problems with the cats, I don’t know where to begin. 1) Check in-front desk clerk was rude and on a personal phone call via her air pods. She gave us one key for the room and failed to activate for the two days of our stay—so we ended up locked out of our room. 2) The bathroom fan didn’t work. The shower pan was ringed with a rusty red mildew/mold. 3) No lotion or conditioner were provided in the rooms. 4) The refrigerator began making a very load grinding sound—clearly it was dying. 5) At midnight, the lobby was vacuumed. This shouldn’t be a problem, but the room was right off the lobby, so we were awakened by the noise. This should have been done in the late morning. 6) Breakfast-worst included breakfast ever! No milk was available for cereal. There was no butter for toast or English muffins and no knives to spread anything on the toast or English muffin 7) WiFi-despite having the password, it kicked us off after 5 min. Don’t bother trying to use LTE bc there was limited signal. 8) Ramp-there is no ramp to wheel luggage from the lobby to the parking lot. Ultimately, this was the BIGGEST waste of money. I will NEVER stay at this or any other Main Stays. And I’m highly suspect of properties within the Choice hotels brand. For the money, La Quinta never disappoints. Avoid Main Stays and head down the street to LaQuinta.

Stayed 2 nights in Jun 2024

10/10 Excellent

Mirna

Travelled with family

29 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, very comfortable beds. Staff very nice and helpfull.

Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

27 Jun 2024

Stayed 3 nights in Jun 2024

8/10 Good

Ken

25 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and affordable hotel for the area seeing you get a sink, full size fridge and cooktop

Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne, Woodbridge

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

N?A

Stayed 2 nights in Jun 2024

8/10 Good

Adam

Travelled with family

24 Jun 2024

Disliked: Amenities, property conditions & facilities

Very easy checking in and getting into room. Was very surprised the room layout was just like the pictures. 2 beds and a pullout was just what I needed and just what I reserved. That was very nice. The young lady at the front desk was very into her tic tok videos because each time I went to the front desk, she was so mesmerized by whatever she was watching she could not look up or even recognize I was standing less than a foot away from her. Wasn’t really worried about this, it was more funny than anything. My big complaint is that the second picture for this place shows a beautiful pool with several watersides. Come to find out that this does not exist. Shame on you Mainstay for tricking your guests like this. I should have known better but how can you get away with this kind of sorcery??? Why not just advertise your rates at $5 and tell your potential guests “free unlimited craft beers”?? While I was satisfied with the service and the stay, I do not appreciate being bamboozled by fake pictures and false pretenses. I’m curious how many others were lured here thinking they were going to enjoy the festivities only to be let down by walking out into the courtyard and finding cornhole instead of a water park🤔

Stayed 1 night in Jun 2024

8/10 Good

Katie

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff, rooms are big, clean and comfortable.

Stayed 2 nights in Jun 2024

8/10 Good

Samuel

Travelled with family

15 Jun 2024

Liked: Room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Tim

Travelled with family

12 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

This hotel is great but Expedia is full of lies. There is no pool here. That photo is a city park. When I notified them they refused to fix the misleading photo. Stay at this hotel but book through their website and not Expedia.

Stayed 2 nights in Jun 2024

4/10 Poor

Jerry

Travelled with family

8 Jun 2024

Disliked: Amenities, property conditions & facilities

Upon checking it looked like it was going to be great. Late in the evening there was a terrible smell in the room. Like badly burnt popcorn. My wife could not sleep but we turned on the fans and put up with it. Smell gone in the morning. The next day we returned to our room in the early evening and all was good but shortly the smell came back. We reported it to the lobby staff and they came to inspect. They noticed it as well but couldn’t offer any solutions. We asked for another room but were told that was not possible because they were booked. It didn’t seem that busy so we checked online and rooms were available. Staff said to book it but at our expense. We asked for management to be advised and apparently they were and again offered no solution. Very disappointed mostly with the lack of concern and willingness to correct when they had options. The refrigerator was noisy that last night and may have been the problem as it may be going bad. Not sure but terrible customer service. I may have rated them too high.

Stayed 2 nights in Jun 2024