Hampton Inn & Suites Carlsbad

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Carlsbad

BBQ/picnic Area
Standard Room
Reception
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
120 Esperanza circle, Carlsbad, NM, 88220
  • Living Desert State Park
    2 min drive
  • Carlsbad Museum & Art Center
    3 min drive
  • Lake Carlsbad Recreation Area
    5 min drive
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    6 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Study)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Carlsbad

Hotel with free breakfast, near Living Desert State Park
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Carlsbad offers 85 accommodations with safes and coffee/tea makers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Carlsbad hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Carlsbad. During your stay, you'll be close to Living Desert State Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Living Desert State Park and a few minutes from Lake Carlsbad Recreation Area
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Carlsbad offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 324 square feet (29 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Carlsbad. Free self parking is available.

Smoking is allowed in designated areas at this Carlsbad hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (324 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Raised toilet seat
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlsbad Hampton Inn
Hampton Inn Carlsbad
Hampton Inn Hotel Carlsbad
Hampton Hotel Carlsbad
Hampton Inn Carlsbad Hotel
Hampton Inn Suites Carlsbad

Hampton Inn & Suites Carlsbad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 525 reviews" "
Rating 8 - Good. 129 out of 525 reviews" "
Rating 6 - Okay. 39 out of 525 reviews" "
Rating 4 - Poor. 16 out of 525 reviews" "
Rating 2 - Terrible. 10 out of 525 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here for two nights and were very disappointed in our stay. The AC was on constantly the whole time we stayed here, but even then it would get up to 75 in the room and the lowest we could ever get it was 73. We had a hard time sleeping well since we were so warm. The water temperature in the shower was only one temperature. VERY hot. It was extremely uncomfortable to shower. There were no working vents in the bathroom, and mold along the caulking all in the shower. We also noticed the mini fridge we were counting on to save our leftovers was not keeping anything cool, let alone cold. The pool was freezing cold and pretty worn down. The bottom of the pool scratched up our feet a lot. One positive is we did have relatively good experiences with the staff as they were kind to us in our interactions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We enjoyed our stay, very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Hillary

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Stayed 2 nights in Jul 2024

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
The hotel was extremely clean and well kept. The staff was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & Quiet
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in May 2024

4/10 Poor

Cody

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If only the hotel was as great as the staff.
The staff was super nice and helpful. The first room and the AC didn't work at all and the staff was super fast and kind about getting our new room ready. So Kudos to the staff. The second room. The AC kept cycling on and off every few minutes but at least it blew cold hair. The entry door had to be lifted up so the deadbolt would lock. The bathroom door didn't lock. The breakfast was not flavorful and bland.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Stayed 2 nights in May 2024

6/10 Okay

Patricia

Stayed 2 nights in May 2024

4/10 Poor

Carroll

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so great.
The hotel is centrally located in Carlsbad, but other than that the hotel is in poor condition. Receptionist was rude and uncaring about the room condition. The room smells of sewage. Staff said its from the bathroom drains. The floors are uneven and the bath door doesn't close. All floors slope and appears to be a structural issue. The ceilings have major water damage from previous leaks from room above. All hotels were booked or we would have change hotels. They didn't have any other room. We plugged the drains with towels to halt the foul smell. The 2nd floor floor was uneven and giving in spots. The staff just played off the conditions that they were under new management who plans to renovate the hotel. I would recommend other hotels before this one. Very disappointed.
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, hospitable staff. Clean property.
Stayed 3 nights in May 2024

10/10 Excellent

Edward, Beaumont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Carlsbad Area
Very decent hotel in the area. There are some reviews that stated cleanliness issues here so I almost cancelled this reservation to book somewhere else - but am glad I did not. They accommodated our late check in (as well as a late check out) and were generally pretty polite.
Stayed 1 night in Apr 2024

8/10 Good

Margie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel was very clean and the staff was very friendly. The only thing is our room did not have have a sofa and in the pictures online they showed it did that’s why we picked the room. Maybe the need to update their pictures.
Stayed 2 nights in Apr 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed
The hotel itself was amazing. Very clean and friendly environment. The breakfast was good and staff was great and hospitable. The only issue we had was that the pool was closed. They didn’t say why but that’s one of the reason we go to The Hampton is for the indoor pool my kids love to swim so that was disappointing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024