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4.0 out of 5

"The breakfast system was more efficient than in the Swansea Village hotel; hot drinks were also better. The heating was easier to regulate. I was very ... " More

By a verified traveller on Fri 22 Oct 2021

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Club Room (FREE Gym & Pool Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Cardiff. During your stay, you're just a quick walk from Whitchurch Hospital. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 9 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Cardiff Castle and 10 minutes from Principality Stadium

Village Hotel Cardiff ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Village Hotel Cardiff

Everyone (5) Couples (2) Family (1)
4 out of 5
The breakfast system was more efficient than in the Swansea Village hotel; hot drinks were also better. The heating was easier to regulate. I was very hungry when I arrived at about 10.30pm but there was no food available. I didn't see any mention of parking charges when I booked. I will definitely look for an alternative hotel with free parking in future.

Posted by on 22 Oct 2021

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Comment from Hotel Management

23 Oct 2021 by Front desk

Good evening, many thanks for taking the time to provide feedback. We shall share this with the team. Kind regards Front desk

3 out of 5

Posted by on 22 Jul 2020

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Comment from Hotel Management

23 Jul 2020 by Reception

Thank you for rating our property.

4 out of 5
We normally have the family room which is more spacious and we were situated under the kitchen with a lot of noise outside

Posted by on 22 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Village Cardiff

Hi, Thank you for your feedback; in the future, please do not hesitate to contact our 24h reception Host with any query or issue who will be happy to help. best regards

5 out of 5
Plenty of free parking. Relaxed hotel with village pub appeal. Breakfast good value. Room comfi, if a bit warm. Couldn't open window much as restricted but no AC

Posted by on 19 Jul 2019

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Comment from Hotel Management

20 Jul 2019 by Simon Chaineyb

Dear Guest Thank you for taking the time to rate and review our hotel. We are glad you had a good experience at our hotel and we will take your feedback on board. We hope to see you again in the future Kind regards

5 out of 5

Posted by on 26 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Simon Chainey

Dear Guest thank you for your review of our hotel

3 out of 5

Lovely looking hotel, first impressions were good

Pros: Bar was nice, good choice of beers.
Cons: Needs a really good clean and then routine deep clean. Blind broken, should have been fixed.
Location: N/A Was on a business trip.
However, very disappointed with the Club room. firstly upon arrival, I was on a late check in, 11:30pm. Got to the room and found the heating on full blast. It must have been 35C+ in there. So instantly turned the heater off and opened a window. Dyson fan is a funky addition, however, its just a fan so all it did was blow the heat about. So I tried to go to bed and not worry about it. Very hot restless nights sleep, in what appeared to be a comfy bed. Got up in the morning, put on the massive TV. Went to make use of the coffee machine, tried to put a pod in the machine, only to discover there was an used one already in there... from the looks of it it had been in there for quite a few days. So I skipped the coffee. Went for my shower, noticed the walls were not exactly clean. Brushed my teeth, noticed that the sink area was not clean. the wall to the side of the toilet, really needed a clean. This made me look more at the room itself. The bedstands, had been cleaned, however it was a quick wipe over, you could see the arcs of thick dust where they had not cleaned the whole surface. The sofa had some food stains, the top of the sofa, thick with dust... Overall, this could be a very nice hotel, however, I think they seriously need to give it a deep clean more frequently. Moving on to breakfast, included i nthe price of a club room. Choice is OK for a buffet. But quality, not ok, poor sausage, poor scrambled eggs, dont look up at the cobweds and dust!

Posted by , from Manchester on 10 Apr 2018

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4 out of 5
Big car park, comfy bed, a pub, restaurant and coffee shop on site, tea and coffee in room. Room is clean and homely. Only problem was, walls, doors and ceilings were flimsy, children running above, people talking outside at the corridor, tap running in the next room....can be heard all hours. It could be just Easter weekend having lots of kids in the hotel, last time I stayed at non holiday time it was quieter.

Posted by , from suffolk on 3 Apr 2018

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Property Features

As a guest of Village Hotel Cardiff, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre, 9 meeting rooms, and coworking spaces. Event space at this hotel measures 3662 square feet (340 square metres) and includes conference space. The eco-certified Village Hotel Cardiff also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Cardiff hotel.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • 3662 sq ft of conference space
  • 340 sq. m of conference space
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Coryton Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Cardiff offers 130 accommodations with a hairdryer and an iron/ironing board. 49-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • LGBTQ friendly
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; spa tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Resort
  • Cardiff Village
  • Urban Village Cardiff
  • Urban Village Resort Cardiff
  • Village Cardiff
  • Village Resort Cardiff
  • Village Urban Cardiff
  • Village Urban Resort Cardiff
  • Village Cardiff Hotel Cardiff
  • Village Hotel Cardiff
  • Village Urban Resort Cardiff Wales
  • Village Hotel Cardiff Wales
  • Village Hotel Cardiff Hotel
  • Village Hotel Cardiff Cardiff
  • Village Hotel Cardiff Hotel Cardiff

You should know

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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