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The Waterloo Hotel & Bistro

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waterloo Hotel & Bistro

Bar (on property)
Exterior
Exterior
Bar (on property)
Exterior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
113 Alexandra Road, Newport, Wales, NP20 2JG
  • Newport Docks
    16 min walk
  • Friars Walk Newport
    3 min drive
  • Newport Stadium
    4 min drive
  • Bristol (BRS-Bristol Intl.)
    58 min drive

Room options

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Four Poster Room

Four Poster Room

Four Poster Room

  • Sleeps 2
  • 1 Double Bed

Superior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

About this property

The Waterloo Hotel & Bistro

Newport hotel in Pillgwenlly with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and free self parking. WiFi in public areas is free. Other amenities include a reception hall.
The Waterloo Hotel & Bistro offers 20 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
During your stay at The Waterloo Hotel & Bistro, you'll be within walking distance of Belle Vue Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include meeting rooms and an elevator
  • Just a 1-minute drive from Riverfront and a few minutes from Newport Docks
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Newport hotel is smoke free.

The Waterloo Hotel & Bistro has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Conveniences

  • Lift
  • Reception hall

Guest services

  • Daily housekeeping

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Waterloo Hotel Bistro Newport
Waterloo Hotel Bistro
Waterloo Bistro Newport
The Waterloo Hotel & Bistro Newport
The Waterloo Hotel And Bistro
The Waterloo Hotel Bistro
The Waterloo & Bistro Newport
The Waterloo Hotel & Bistro Hotel
The Waterloo Hotel & Bistro Newport
The Waterloo Hotel & Bistro Hotel Newport

The Waterloo Hotel & Bistro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Stayed 1 night in Nov 2021

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Victorian Hotel
Great family run hotel with excellent service. Modern comfortable rooms maintained to a high standard. Signature Victorian bar/dining area with decorative terracotta tiles.
Stayed 2 nights in Oct 2021

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Under new management, absolutely brilliant experience. The owners are friendly and very nice. The place is clean and looks great. On site parking with the gate locked in the night time. I strongly recommend this place is you are in Newport.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome, a lovely large and comfortable room and a great breakfast.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old Hotel
Nice old fashioned Hotel with lots of character, not like a soulless modern chain. Lovely friendly staff.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
One of the windows would not shut close...about 2"s and there was a constant banging of doors from 9 pm until gone 11pm
Stayed 1 night in May 2019

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, pity about the area.
If you can overlook the location, this would be a nice place. Rooms have been refurbished. Two things to avoid - the car park (entrance is so narrow and very difficult to get to), the lift - (more like Arkwright's till, I swear it sniggered when I tried to get both doors open and juggle bags).
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly staff. Reasonable location for the town
Stayed 2 nights in Mar 2019

10/10 Excellent

Eifion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth staying
Lovely clean and very friendly place , breakfast was perfect evening meal ok steak not bad but expensive. Very cheap at £80 for rugby weekend as £500 plus in Cardiff
Stayed 1 night in Feb 2019

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a find
The room was lovely and the food was really the best. The hotel has parking at the rear and the gates are locked to ensure the safety of your car. The owners are really welcoming and friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRILLIANT HOTEL
This hotel was one of the best finds. All staff were friendly the rooms were lovely. The food was really the best with a choice of menus. I have to also mention how reasonable the bar prices were.
Stayed 1 night in Feb 2019

4/10 Poor

Paul

basic accom and facilities
negatives-room cold, bed hard, bar shut before 10pm, staff smoking outside, breakfast small.car park tight but not an issue , area not great. positives- quiet because no one staying
Stayed 1 night in Jan 2019

6/10 Okay

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location for me, food is good but rooms are tired.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a convenient location and relatively quiet. Staff were friendly. My room was clean and comfortable, with all the necessary amenities. My only complaint was that my shower was cold, even when turning up the temperature to full. Had I mentioned this to staff, I am sure they would have helped, but I did not have time to do this as I needed to be out early. Breakfast was served quickly and was tasty.
Stayed 1 night in Nov 2018

10/10 Excellent

Rachel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was exceptionally helpful, adjusting the heating in my room and booking a couple of cabs for me when I went out in the evening. At breakfast I had the best hot chocolate I have had at a hotel for many years, too! I would definitely stay here again on a return visit to Newport.
Stayed 1 night in Oct 2018

4/10 Poor

Bingyang

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019