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Quay Apartments Clarence House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quay Apartments Clarence House

Premium Apartment, 1 Bedroom | Private kitchen
Smart TV
Down duvets, blackout curtains, iron/ironing board, cots/infant beds
Premium Apartment, 2 Bedrooms | Living area
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Clarence Place, Newport, Wales, NP19 7AA
  • Friars Walk Newport
    10 min walk
  • Newport Stadium
    6 min drive
  • Newport Docks
    7 min drive
  • Bristol (BRS-Bristol Intl.)
    54 min drive

Room options

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom | In-room dining

Premium Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Living room

Premium Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • River view
  • Sleeps 5
  • 2 King Beds

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Exterior

Mercure Newport Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (583)
The price is €78
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Mercure Newport Hotel

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Quay Apartments Clarence House

Apartment with a 24-hour front desk, a quick walk to Friars Walk Newport
Along with self parking, this smoke-free apartment building has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in and express check-out. Each apartment features free WiFi and a kitchenette with an oven, a stovetop, and a dishwasher. Added amenities include a Smart TV, an electric kettle, and a down comforter. Weekly housekeeping is available.
Quay Apartments Clarence House offers 14 accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. Accommodations at this 3.5-star apartment have kitchenettes with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided weekly.

During your stay at Quay Apartments Clarence House, you're just a quick walk from Friars Walk Newport. Free WiFi in public areas, laundry facilities, and self parking (surcharge) are available. This comfortable apartment building has 14 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a Smart TV, and a stovetop
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • 10 minutes by foot from Friars Walk Newport and a 5-minute drive from Riverfront
Quay Apartments Clarence House offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Newport apartment is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (GBP 5 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Family friendly

  • Cots (infant beds): GBP 25.0 per stay
  • Children stay for free (see details)

Kitchenette

  • Stovetop
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided
  • Toilet paper

Entertainment

  • 42-inch smart TV

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are available for GBP 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 5 per day (in/out privileges)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quay Apartments Clarence House Apartment Newport
Quay Apartments Clarence House Apartment
Quay Apartments Clarence House Newport
Quay s Clarence House port
Wales
Quay Apartments Clarence House Newport
Quay Apartments Clarence House Apartment
Quay Apartments Clarence House Apartment Newport

Quay Apartments Clarence House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 121 reviews" "
Rating 8 - Good. 30 out of 121 reviews" "
Rating 6 - Okay. 9 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 5 out of 121 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Brad

Travelled with group
Didnt like the fact i had to pay 5 pounds to park didnt tell me thst wen i booked 🙃 the apartment its self is good the bed was awful as wass just 2 singles put on a king bed vwey uncomfortable and the pillows were like stone's
Stayed 1 night in Aug 2024

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maneesh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Claire

Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, room comfort
My stay was fantastic, close to where I needed to go, the staff was friendly and helpful
Stayed 3 nights in Jul 2024

2/10 Terrible

Marianne

Liked: Cleanliness, room comfort
Great apartment shame about check in and parking.
Great apartment but hard to find and unfortunately poor lady on the front desk couldnt speak enpugh English to understand what I was saying. Miscommunication from then on. Need a bigger sign and prior warning the car park shutter is closed untill you ring to say you are there. Checking in should be easy not time consuming. Apartment is super clean and its a real shame the checkin was so poor. Would give 5 stars if this was improved.
Stayed 1 night in Jul 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy, good location for walking to local restaurants. Convenient parking, ideal for a 1 night stay only criticism pillows too firm for our liking
Stayed 1 night in Jul 2024

10/10 Excellent

holly

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms and beds, convenient location and quiet. Good kitchen area with excellent range of accessories. Minor critism re:condition of pots/pans.
Stayed 2 nights in Jun 2024

8/10 Good

Sabina

Liked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Secure, nice location, friendly reception staff, clean
Stayed 1 night in May 2024

8/10 Good

Hang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was spacious for our needs. It was worth the money, comfortable and had everything needed for a family of 4 to stay. The only thing is that the parking garage is completely unkempt. The windows to the place are dirty. It’s a high rise so understood that the window cleaners don’t come by too often but what would have been a beautiful view was tainted. Location is pretty good because you’ll be close to convenient stores and a bridge walk away from the restaurants and bars. There’s the river bank, which is not too flattering but the city has plenty of paved walkways along the river that is pretty nice. Overall a decent stay. The woman who works for the company was super nice, responsive and helpful. She let me borrow an iPhone charger!
Stayed 2 nights in Apr 2024

10/10 Excellent

Greg

Stayed 3 nights in May 2024

10/10 Excellent

Cliff

Stayed 2 nights in May 2024

8/10 Good

Jaclyn

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Trevor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is excellent and very safe in the building but the car park is very shady with druggies in the corners.
Stayed 2 nights in May 2024

10/10 Excellent

Liz

Stayed 1 night in May 2024

10/10 Excellent

jennifer

Liked: Cleanliness, room comfort
Great accommodation stayed several times
stayed for a chill out night, love the apartments
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, room comfort
Newport
Easy to reach from Station and easy check in. Apartment very good, clean and spacious with everything needed. Only thing I didn't like was two single beds masquerading as a double. As only one night I managed. Great views and everything I wanted
Stayed 1 night in May 2024

8/10 Good

Louise

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Lee

Stayed 1 night in Apr 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, room comfort
Don’t stay here if you are more than two people
When we checked in we were told that my 15 year child would have to fit into a cot as that is what the hotel considered a child. My daughter had to sleep on the floor despite when booking the room having to give the age of my daughter
Poor condition of sofa cushions
Stayed 2 nights in Mar 2024

8/10 Good

Jaclyn

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024