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Novotel Cardiff Centre

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Cardiff Centre

Restaurant
Lobby
Bar (on property)
Lobby sitting area
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    ‪7 min walk‬
  • St. David's
    ‪14 min walk‬
  • St. David's Hall
    ‪15 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Mercure Cardiff Holland House Hotel & Spa

Pool
Spa
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1005)
The price is €107
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Mercure Cardiff Holland House Hotel & Spa

About this property

Novotel Cardiff Centre

This smoke-free hotel features a full-service spa, a health club, and a snack bar/deli. WiFi in public areas is free. Additionally, a conference center, self parking, and conference space are onsite. Housekeeping is available on request.
LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Bathrooms include shower/tub combinations and hair dryers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (surcharge)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Contactless check-in available

Check-out

Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 159 out of 1004 reviews" "
Rating 4 - Poor. 81 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

LEE

Liked: Cleanliness, staff & service, room comfort
Standard rooms are very basic
Standard rooms are very basic and need refurbishment, its a short walk to the to the centre of town but to return late at night my wife did not feel the safe as route is via a bridge and not particularly well lighted side street and hotel entrace is arround the back via the hotel car park, there is no entrance from the main road. Also there was a smell of sewage in the car park that could also be smelt in the hotel bar area. For the price there are more modern options in the centre of town that we would choose if we were to stay in Cardiff in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Uqbah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Cardiff
went to Cardiff to watch a show, booked Novotel Cardiff Centre, hotel was great, room was very spacious, lovely bar downstairs, also breakfast was excellent, i would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Linsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Unfriendly reception
The first they gave us the room in 1st floor, crowd area and room air conditioning os not working, also there is area which is under construction barrier right opposite our room. And then the other day, elevator showing 1st floor inaccessible…whats the point they gave 1st rooms to guest? They did change room for us but request us to switch the coach into the bed by ourselves which made us uncomfortable to do it.. a bit unfriendly to a customer.
Stayed 3 nights in Oct 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ioan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

K

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location. pet friendly.
The hotel staff were kind and helpful. We paid extra to bring our dog. The dog was allowed in the bar area which was good as it meant we could have a drink as dog could not be left on her own in room. There was lots of parking including electric chargers. The parking was £10 for 24 hours. All in all a good stay and would recommend the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Cardiff Central
Fabulous hotel almost heart of the capital close enough to walk and also not far from Cardiff bay for food and drinks night Good clean hotel with good facilities spacious room and nice staff too
Stayed 1 night in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice , communal changing area for the gym and pool could have been cleaner, shower cream dispenser didn’t pump . The towel rail in the bedroom was unplugged so we had fresh towels everyday which wouldn’t have been necessary if the towel rail worked because I didn’t want to use a damp towel. Bed was comfy, room quiet, staff friendly. Would stay here again
Stayed 3 nights in Oct 2024

6/10 Okay

Emma

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Russell

Travelled with family
Liked: Amenities
Room was spacious and quiet. Breakfast buffet was good and plentiful. Gym was good and pool, spa and sauna was probably the best aspect. Overall it looked a little tired in places and felt like some areas could do with a deep clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Ganasan

Business traveller
This is not a 4 star hotel . 3 star . They don’t change the sheet daily. Also internet was down and I was told it is the weekend and no one is working . Unacceptable.
Stayed 14 nights in Sep 2024

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, room comfort
Front desk staff need retraining
Positives - comfortable beds, hot shower, excellent breakfast staff, very welcoming and accommodating and helpful even over a very busy weekend. Negatives - hotel is getting quite tired looking, swimming pool changing rooms not clean and front desk staff overall rude and unhelpful. Check in experience really stressful and difficult. Overall, not worth the considerable cost.
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very brief stay just for a few days. But worth the money as it was great value for money
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay again - not value for money
Stayed 2 nights in Sep 2024

8/10 Good

Jerry

Stayed 2 nights in Aug 2024