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4.8 out of 5

"Very welcoming hotel , friendly staff who went above and beyond to make our stay comfortable and enjoyable . The views over Cardiff are superb ! Fo ... " More

By a verified traveller on Sat 27 Jan 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at New House Country Hotel. During your stay, you'll be within walking distance of Cefn Onn Country Park. Enjoy features like free WiFi in public areas and free self-parking, plus 3 bars. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Sequoias Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym
  • 11 minutes by car from Principality Stadium and 10 minutes from Cardiff Castle
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

New House Country Hotel ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for New House Country Hotel

Everyone (6)
5 out of 5

Lovely friendly hotel with outstanding service .

Very welcoming hotel , friendly staff who went above and beyond to make our stay comfortable and enjoyable . The views over Cardiff are superb ! Food excellent and lovely comfortable rooms . A very enjoyable stay .

Posted by , from East Midlands on 27 Jan 2018

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5 out of 5

Beautiful hotel ,gardens ,and scenery..

We were staying one night as we had a concert in Cardiff..The hotel was in a perfect location.we were able to get a taxi to and from Cardiff for less than £26.00.. We would stay there again for longer next time ..

Posted by , from Cheshire on 14 Jul 2017

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5 out of 5

hotel for a relaxing break

Pros: Situated in in country grounds with views over towards Cardiff and Caerphilly close buy , an ideal place to stay and tour from to attractions.
Cons: Keep an watch on breakfast buffet food temperature barely warm food does not do well with me. and considering the price at least make it hot.
On a arrival at our destination for a couple of days chill out we were meet by friendly staff at reception. There was a problem with our room which was swiftly sorted and another room was found. We had dinner in the hotel restaurant which was exceptional attended by dinning room staff food lovely and hot plenty of choice of menu.

Posted by on 19 May 2017

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5 out of 5

Quiet stay

When you really need to get away from things, this hotel was perfect. Quiet, lovely views and fantastic staff.

Posted by on 29 Jan 2017

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5 out of 5

Stunning views of Cardiff bay

Upon arrival the hotel is very imposing but impressive in grandure. Hotel staff were extremely well mannered and helpful. When entering our room we were immediately greated with the view of Cardiff bay through the glass door to the verander. All around a fantastic hotel will be back in spring!

Posted by , from G on 14 Nov 2016

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4 out of 5

Nice Hotel and good staff

This is a lovely hotel with decent sized room and comfortable beds. The restaurant was OK but the service was poor, possible due to a wedding function running simultaneously. I would stay again

Posted by , from UK on 3 Oct 2016

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About the New House Country Hotel

Location Thornhill Rd, Cardiff, Wales CF14 9UA

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A fitness centre, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Self parking is free. This 4-star Cardiff hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lisvane & Thornhill Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

New House Country Hotel offers 37 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Sequoias Restaurant – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Georgian Lounge – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay, Apple Pay and Samsung Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, Apple Pay and Samsung Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Credit card pre-authorization
  • Samsung Pay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • Google Pay
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.5 per person
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New House Country Hotel Cardiff, Wales
  • New House Country Hotel Cardiff
  • New House Country Cardiff
  • New House Country
  • New House Country Hotel Cardiff Wales
  • New House Country Hotel Hotel
  • New House Country Hotel Cardiff
  • New House Country Hotel Hotel Cardiff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from Visit Wales.

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