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"With the exception of 2 miserable waiting staff we thoroughly enjoyed our 3 night stay in this lovely hotel. Having a room overlooking the lake was an ... " More
12 Apr 2018 by Ben Underwood
Thank you for your review and feedback. I will address the issues you've raised directly and I apologise for any inconvenience. Best wishes, Ben Underwood | General Manager.
30 Aug 2020 by Gareth McDuff, Hotel Manager
Thank you for your review Gareth McDuff, Hotel Manager
The following facilities or services will be unavailable from September 7 2023 to January 1 2024 (dates subject to change):
The property is closed between 8 August and 31 December.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Copthorne Hotel Cardiff-Caerdydd. Self parking is free. This 4-star Cardiff hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with a safe and coffee/tea makers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Raglans Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Bar and Lounge – This bar specialises in international cuisine and only serves light fare. Open daily.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property has received its official star rating from Visit Wales.
