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Hyatt Regency Chesapeake Bay

4.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Regency Chesapeake Bay

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
View from room
Lobby
Private beach, beach towels, beach volleyball, kayaking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • On private beach

Explore the area

Map
100 Heron Blvd, Cambridge, MD, 21613
  • Bay Country Shop
    ‪4 min drive‬
  • Dorchester County Visitors Center
    ‪6 min drive‬
  • Eastern Shore Hospital Center
    ‪6 min drive‬
  • Cambridge, MD (CGE-Cambridge - Dorchester)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (High Floor)

  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony (Water View)

  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Patio (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed, Patio (Water View)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Chesapeake)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Chesapeake)

  • 74 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Water View)

  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed (High Floor)

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Sit Out Balcony)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed (Sit Out Balcony)

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Petite Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Petite Water View)

  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sit Out Balcony)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Sit Out Balcony)

  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Patio (Pool Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed, Patio (Pool Access)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Chesapeake)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Chesapeake)

  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, Patio (Pool Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Patio (Pool Access)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, View (Water View)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Petite Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds (Petite Suite)

  • 51 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, View (Water View)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Guest Room, 1 King Bed

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Patio (Water View)

  • 37 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, 1 King Bed (Pet)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 1 King Bed (Pet)

  • 51 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Cambridge, an IHG Hotel

Pool
Hot tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (672)
The price is €123
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Holiday Inn Express Cambridge, an IHG Hotel

About this property

Hyatt Regency Chesapeake Bay

Family-friendly fun at the beach, with 2 outdoor pools
Spend the day relaxing at Hyatt Regency Chesapeake Bay's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Hyatt Regency Chesapeake Bay offers 400 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and a marina. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a spa tub, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sago Spa and Salon has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the pool at Hyatt Regency Chesapeake Bay. During your stay, you'll be within walking distance of Bay Country Shop. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • For dining with pool views, stop by Water's Edge Grill, one of the property's 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Treat yourself to body treatments, body wraps, or hydrotherapy at Sago Spa and Salon
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a golf course, and 3 outdoor tennis courts
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Bay Country Shop and 6 minutes from Dorchester County Visitors Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sand beach. Summer fun is a breeze at Hyatt Regency Chesapeake Bay, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Self parking is free.

This 4-star Cambridge resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Water's Edge Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Blue Point Provision - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Michner's Library - Overlooking the golf course, this restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Eagles Nest Bar & Grille - Overlooking the golf course, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Docks Poolside - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Valet parking on site (USD 24.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 8.00-26.95 for adults and USD 8.00-26.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Water's Edge Grill
  • Blue Point Provision
  • Michner's Library
  • Eagles Nest Bar & Grille
  • Docks Poolside

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Mini golf
  • Motor-boating
  • Motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Mini golf
  • Playground
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 13
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 9
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 185 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 31.8 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.7 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 26.95 for adults, and USD 8.00 to 26.95 for children
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 185 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 31.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chesapeake Bay Hyatt
Chesapeake Bay Hyatt Regency
Chesapeake Hyatt
Chesapeake Hyatt Regency
Hyatt Chesapeake Bay
Hyatt Regency Chesapeake
Hyatt Regency Chesapeake Bay
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Hotel
Hyatt Regency Chesapeake Bay Hotel Cambridge
Hyatt Regency Chesapeake Bay Golf Resort, Spa And Marina
Hyatt Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Cambridge
Hyatt Regency Chesapeake Bay Golf Resort
Hyatt Chesapeake Bay
Spa & Marina Hotel Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge

Hyatt Regency Chesapeake Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Water view.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Allyson

Stayed 5 nights in Oct 2024

10/10 Excellent

Andres, rockville

Stayed 1 night in Sep 2024

10/10 Excellent

DEEPAK

great
Stayed 2 nights in Oct 2024

10/10 Excellent

Marquezn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a must for vacationing, the staff were excellent very attentive and informative in terms of the activities on the property. Also the room was very clean and the view was excellent, my wife and I celebrated our wedding anniversary there nothing but the best. I will be back
Stayed 4 nights in Oct 2024

10/10 Excellent

gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We dined at the Waters Edge Grill for dinner and had Milan as our server. He was wonderful and our food was incredibly delicious. The next morning we dined in the same spot for breakfast and Sara was very attentive and helpful. We honestly find most hotel restaurants to be dull and boring with not the best service, but this was certainly not the case here.
Stayed 1 night in Oct 2024

8/10 Good

Jean

Stayed 1 night in Sep 2024

8/10 Good

Jasmine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and appeared clean. The facility was well kept but could use updating. The food options were disappointing for a resort hotel. The small towns in the area were great for short day trips - shopping, restaurants, wineries etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and smells relly good. I like that they have a microwave available for guests to use.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karin

Stayed 1 night in Sep 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
The hotel was overpriced for the amenities. The room was average at best. The carpet was worn and torn in one area. The bathroom toilet needs caulk around the base. They definitely need to upgrade if they are going to charge $500.00plus a night. The Waters Edge Restaurant was simply average.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing with so much to do!
Stayed 1 night in Sep 2024

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arleen

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Eleanor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not as kid friendly as ideal
This stay was not as nice as I had hoped. We traveled with our two young kids at the end of August. The biggest issue was that the outdoor pools do not have a shallow area or baby pool for kids to safely stand. There is a ledge around the edge of the 4 ft deep big pool where kids can stand, but an adult needs to basically hold them at all times. This would be okay (not ideal), but the water was a little cold to stand chest deep for long periods of time to hold them back from falling all the way in. The water was too cold to want to go down the waterslide. This made the whole point of the hotel with children not very relaxing. The hotel also felt understaffed in all areas. For example, at checkin, we waited in a line with four other parties in front of us. The hot tub had at least a dozen empty cups around the edge, making even finding a place to sit feel a little dirty. The Blue Point restaurant was also noticeably understaffed. The reception desk only picked up once over three attempts to call with separate requests. Lastly, I booked a room with breakfast included. At the restaurant, I was handed an a la cart menu and asked the server to clarify what I had already paid for upon booking. His response was “I have no idea what you booked.” The experience made me choose to not book a Hyatt for another upcoming stay. I am sad to write this review, but for the cost of this hotel and the Hyatt name, I expected a little more. The s’mores at the fire, though, were lovely.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out! Would like more than one towel at the pool but had a really nice time. The staff was friendly and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities
Overall staff was nice & resort was beautiful, the bathroom just had a bad fishy smell & when I spoke to other guest staying there they said they had the same smell coming from their bathrooms as well. I brought air fresher from the Walmart near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dwayne

Liked: Property conditions & facilities, room comfort
Pre Honeymoon
We had a wonderful time!!! Nice get away!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. When traveling with vegetarians and/or vegans, dinning options are extremely limited.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thomas

Stayed 1 night in Sep 2024