HM Isabela - Adults Only

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HM Isabela - Adults Only

On the beach, white sand
Reception
Reception
Superior Double Room, Terrace, Sea View | Terrace/patio
Superior Double Room, Terrace, Sea View | Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Calle Gran Vía del Puig de Teix, 1, Santa Ponsa, Calvia, Mallorca, 07012
  • Santa Ponsa Beach
    2 min walk
  • Square Santa Ponsa
    16 min walk
  • Santa Ponsa Golf Course
    7 min drive
  • Palma de Mallorca (PMI)
    28 min drive

Room options

Double Room, Balcony (Partial Beach View)

  • 20 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use, Balcony, Beach View

  • 17.50 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

Double Room, Balcony

  • 17.50 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use, Balcony

  • 17.50 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room, Balcony, Beach View

  • 20 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Terrace, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony

  • Beach view
  • Sleeps 2
  • 2 Twin Beds

About this property

HM Isabela - Adults Only

Adults-only beachfront hotel
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
HM Isabela - Adults Only offers 156 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at HM Isabela - Adults Only, you're just a quick walk from Santa Ponsa Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 12 minutes by car from Port of Palma de Mallorca and 7 minutes from Palma Nova Beach
Some rates at HM Isabela - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

HM Isabela - Adults Only offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at HM Isabela - Adults Only.

Smoking is allowed in designated areas at this 4-star Calvia hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:30 AM.
HM Isabela - Adults Only has a restaurant on site.

All-inclusive details

All-inclusive room rates at HM Isabela - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 7 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Desk
  • Desk chair
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

whala!isabela
HM Isabela - Adults Only Hotel
HM Isabela - Adults Only Calvia
HM Isabela - Adults Only Hotel Calvia

HM Isabela - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 78 reviews" "
Rating 8 - Good. 30 out of 78 reviews" "
Rating 6 - Okay. 13 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 5 out of 78 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whala!Isabella - Aug 2024
The hotel is in a brilliant location. Very close to the beach and to some great cafe's, bars and restaurants all within a short walk. The rooms are a good size and comfortable. Our only downside was our view (room 106 / 107) was awful and meant we could not utilise the balcony at all. It overlooked the bins and service entrance of a neighbouring restaurant, I would imagine all the rooms along that side of the building are the same. Rooms were clean and tidy and refreshed every day, and the addition of the small fridge in the room was welcome especially as it was so hot. The sunbed situation could be better - the hotel have included a number of Bali Beds (at an additional Charge) which if replaced with actual sun beds would make the situation better. There is also much more space available to add some additional beds... People generally put their towels out between 9am and 10am when the pool opens. However the hotel decided mid-way through our stay to enforce a no access to the pool until 10am policy, removing everyones towels and putting them behind reception! Considering a last minute booking, location and facilities, we had a great time.
Stayed 5 nights in Aug 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in ver good location and recently refurbished. Nice reception and lobby area. Rooms are quite small and basic but in good condition. We stayed all inclusive… drinks available 11am-11pm. Food was all buffet for break lunch and dinner and was nice enough, the same everyday. No snack bar as such, instead they did a snack buffet which ranged from day to day and times not always what advertised. Very limited at snack time to pizza and chips and a few cold meats and cheese. Pool area nice but not a lot of sun loungers instead they have Bali beds which you need to pay for. These lay empty for most of our stay would be better replaced with sun loungers. Would stay again due to location but not sure I would pay for the all inclusive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was central
Stayed 7 nights in Jun 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
I was advised that check in was at 14.00, but on arrival I was told that my room would not be ready until 15.00. The hotel itself was in good condition and the room was clean, and the bed comfortable. However, the hotel was very noisy in the early mornings and the shower didn’t appear to have been fully cleaned prior to my arrival.
Stayed 6 nights in Jun 2024

6/10 Okay

Desmond

Stayed 7 nights in Jun 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

ryan

Stayed 1 night in Sep 2023

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

6/10 Okay

Aner

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very bad sound isolation in rooms. We could hear everybody around us when they enter/exit their room (the door slams like somebody is entering our own room), you can hear water from the upper room somewhere in the walls when someone flushes their toilet. The quality in the room gets really bad if you leave for couple the hours. The food is really good and the people working were super nice to us.
Stayed 9 nights in Aug 2023

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff!
The staff is what sets the hotel apart! Keep it up!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff are amazing at the hotel. Absolutely loved all the bar staff. Jose, Raul, Gloria, Christian…. Everyone made this holiday for all of my family. Amazing memories made.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach Shops litterally outside the hotel Great central location Bars about 500 metres away No noise at night. Half decent food selection.
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service
Hotel location was excellent, barely 2 min to the beach. Unfortunately no much parking if you rent a car. And the room was ok. TV was broken. The staff were attentive and assertive.
Stayed 4 nights in Jul 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, very clean and well maintained
Stayed 7 nights in May 2023

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel perfect location food was lovely every day rooms very clean only negative was our view on balcony was awful (room139) so maybe pay extra for a sea view and only 1 plug socket in room’s but overall would definitely recommend
Stayed 3 nights in Apr 2023

10/10 Excellent

fearghal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Just terrific
Stayed 3 nights in Apr 2023

8/10 Good

Ellen Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, we stayed b&b, lots of choices staff were lovely. Rooms very noisy especially as hotel got busier, we were also inundated by mosquitoes
Stayed 7 nights in Apr 2023

6/10 Okay

Lynda

Stayed 4 nights in Apr 2023

10/10 Excellent

Cristiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything , thank you so much for the amazing holiday!
Stayed 3 nights in Sep 2022

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We booked all inclusive, but we were treat completely differently to paying customers. No fresh cocktails, only vending machine style with zero alcohol. Food was poor, ate out most days
Stayed 7 nights in Jul 2022

6/10 Okay

Aneta

Stayed 4 nights in Jul 2022

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short break
The hotel is perfectly located next to the beach and shops. As a family we enjoyed the all-inclusive aspect of the holiday even though this was limited to specific drinks. The food was good and whilst it was not luxurious it was acceptable. I felt the food could have been a little more exciting and was a little repetitive. We stayed for 5 days, which was a perfect length of stay. The hotel was very clean and was well maintained. The hotel staff were very friendly. The rooms were fine. The rooms to the rear had a noisy air conditioning unit going 24/7, but that wasn't the hotels fault. I would recommend asking for a pool view.
Stayed 5 nights in Jul 2022