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"Overall good. However we had a bad experience upon checking in when we were allocated a room in the apartments (3 Key) instead of the hotel as booked. ... " More
2 Sep 2024 by Guest Experience Manager
Libe Massimo,Wir bedauern aufrichtig zu lesen, dass Ihr Aufenthalt in unseren Mar Hotels Paguera & Spa hinter Ihren Erwartungen zurückgeblieben ist, aber wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen. Wir sind davon überzeugt, dass es immer Raum für Verbesserungen gibt, und Ihr Feedback ist sehr wertvoll für uns. Wir bedauern, dass wir Ihre kulinarischen Wünsche in diesem Fall nicht erfüllen konnten. Sie können sicher sein, dass wir Ihr Feedback an unsere Küchenchefs weitergeben werden, um die kulinarischen Erlebnisse unserer zukünftigen Gäste zu verbessern.Unser wichtigstes Engagement und Ziel ist die Zufriedenheit unserer Gäste. Um zu gewährleisten, dass unsere Hotels Jahr für Jahr von unseren Gästen bevorzugt werden, überprüft das Managementteam zusammen mit den Abteilungsleitern regelmäßig unsere Einrichtungen, überprüft die Menüs und Produkte der Restaurants und führt regelmäßige Servicekurse durch, um die Einhaltung unserer hohen Qualitätsstandards als Unterscheidungsmerkmal unserer Marke sicherzustellen; Wir freuen uns daher darauf, Sie bei Ihrem nächsten Besuch in den Mar Hotels Paguera & Spa wieder begrüßen zu dürfen, und bitten Sie, uns auf etwaige Unannehmlichkeiten hinzuweisen. Wir versprechen Ihnen, unser Möglichstes zu tun, damit Sie einen fantastischen Urlaub bei uns verbringen. Mit freundlichen GrüßenIrene Peña
20 Jun 2023 by Guest Experience Manager
Good afternoonThank you for rating your stay with us.Regards,Irene PeñaGuest Experience Manager
17 May 2023 by Irene Peña Guest Experience Manager.
Guten Morgen,Wir sind traurig, Ihre Meinung über das Zimmer, in dem Sie während Ihres Urlaubs übernachtet haben, zu lesen, da alle Zimmertypen, die wir anbieten, auf unserer Website sorgfältig beschrieben sind. Für zukünftige Anlässe möchten wir über unser Callcenter einen persönlichen Reservierungsleitfaden hinterlassen, um die perfekte Auswahl des Hotels und des Zimmertyps zu gewährleisten, der Ihren Bedürfnissen entspricht.Grüße,
All-inclusive room rates at Mar Hotels Paguera & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Some rates at Mar Hotels Paguera & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Mar Hotels Paguera & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Mar Hotels Paguera & Spa. This 4-star Calvia hotel is smoke free.
Available in all rooms: Free WiFi
Mar Hotels Paguera & Spa offers 178 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers. This Calvia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This buffet restaurant serves breakfast, lunch and dinner.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
