Neptuno Hotel & SPA

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Dates

December 2024

January 2025

2 outdoor pools, a waterfall pool, pool umbrellas, pool loungers

Premium Room, Terrace (Exterior Jacuzzi)

Couples treatment room(s), sauna, hot tub, steam room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Gym

Room service

Spa

Parking available

Pool

Explore the area

Carrer de Sant Josep, 82, Calella, 08370

Dalmau Park
1 min walk
Museum of Tourism
3 min walk
St. Jaume Hospital
5 min walk
Gerona (GRO-Costa Brava)
39 min drive

Room options

Comfort Double Room Single Use

19 sq m
Sleeps 1
1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room Single Use, Balcony

19 sq m
Sleeps 1
1 Double Bed

Superior Room (3 Adults)

19 sq m
Sleeps 3
1 Queen Bed and 1 Twin Bed

Junior Suite, Balcony (2 Adults and 2 Children)

19 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Premium Room, Terrace (Exterior Jacuzzi)

19 sq m
Sleeps 3
1 Double Bed

Junior Suite (3 Adults)

19 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Junior Suite (2 Adults)

19 sq m
Sleeps 3
1 Queen Bed

Junior Suite, Balcony (3 Adults)

19 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, Balcony (2 Adults)

19 sq m
Sleeps 3
1 Double Bed

Junior Suite, Balcony (2 Adults)

19 sq m
Sleeps 3
1 Queen Bed

Premium Room, Balcony (Interior Jacuzzi)

19 sq m
Sleeps 3
1 Double Bed

Superior Room (2 Adults)

19 sq m
Sleeps 3
1 Queen Bed

Junior Suite, Balcony (2 Adults + 1 Child)

19 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Junior Suite (2 Adults and 1 Child)

19 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, Balcony (3 Adults)

19 sq m
Sleeps 3
1 Double Bed

Superior Room, Balcony (2 Adults and 1 Child)

19 sq m
Sleeps 3
1 Double Bed

Premium Room, Terrace (Interior Jacuzzi)

19 sq m
Sleeps 3
1 Double Bed

Junior Suite (2 adults + 2 children)

19 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room (2 Adults and 1 Child)

19 sq m
Sleeps 3
1 Queen Bed and 2 Twin Beds

Similar properties

Pool

All-inclusive

Spa

Kids pool

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified hotel with 2 outdoor pools and a full-service spa

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Neptuno Hotel & SPA offers 91 accommodations with laptop-compatible safes and slippers. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers and hair dryers.

This Calella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Neptuno Hotel & SPA, you're just a quick walk from Dalmau Park. Free WiFi in public areas, 2 outdoor pools, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the 2 outdoor pools
Indulge with massages at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Just a 3-minute walk from Museum of Tourism and 11 minutes by foot from Calella Beach
Airport and local-area shuttle service available for a fee
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Neptuno Hotel & SPA offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neptuno Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Calella hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Onsite venue - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

Bar Piscina - This bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Secured covered self parking on site (EUR 15 per night)
Wheelchair-accessible parking available
On-site parking options include a garage
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12 for adults and EUR 8.40 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available

Restaurants on site

Bar Piscina

Things to do

2 outdoor pools
Billiards/pool table
Fitness centre
Free bike hire
Full-service spa
Sauna
Steam room

Family friendly

2 outdoor pools
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Spa

Couples treatment room(s)
Massage - deep-tissue
Massage - sports
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room
Treatment room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Portable hoist available
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Ceiling fan
Heating
Premium bedding

Bathroom

Hairdryer
Private bathroom
Shower
Towels

Entertainment

Satellite channels
TV

Desk
Laptop-compatible safe
Mobile key entry
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets: EUR 15 per pet, per night, plus a deposit of EUR 30 per stay
Maximum 1 (weight limit: 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 12 for adults and EUR 8.40 for children
Airport shuttle fee: EUR 130 per vehicle (one way)
Covered self parking fee: EUR 15 per night
Pet deposit: EUR 30 per stay
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Neptuno Hotel & SPA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive smart lock details.

Property Registration Number HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Neptuno

Hotel Neptuno Calella

Neptuno Calella

Neptuno Hotel

Hotel Neptuno

Neptuno Hotel & SPA Hotel

Neptuno Hotel & SPA Calella

Neptuno Hotel & SPA Hotel Calella

Neptuno Hotel & SPA Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Okay

Brian Thomas

Travelled with partner

17 Jul 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent

Stayed 7 nights in Jul 2024

10/10 Excellent

Ebenezer

Travelled with partner

27 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is so lovely. Very nice 👌

Stayed 4 nights in May 2024

10/10 Excellent

Stephen, Warrington

Travelled with partner

15 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩

Stayed 7 nights in Jul 2022

10/10 Excellent

DIANE

29 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay

Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach

Stayed 6 nights in May 2022

10/10 Excellent

Stian

Travelled with family

5 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Friendly and helpful staff at the hotel

Stayed 8 nights in Jul 2024

8/10 Good

Robin

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

10/10 Excellent

Zeradasht

Travelled with family and small children

9 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt.

Stayed 7 nights in Jul 2024

6/10 Okay

Berthel

Travelled with family

6 Jul 2024

Liked: Cleanliness, staff & service

Net hotel Plus; - midden in centrum - uitgebreid ontbijt -pas om 12.00 uitchecken -bus op 1 min lopen, trein 10 min lopen Min -3 superkleine zwembadjes 90cm diep met troebel water - handdoeken 1x / 3 dagen - beddengoed 1x / wk -douche smerig(schimmel) -geen balkon (natte handdoeken niet te drogen) -veel ouderen (ik was met 2 tieners) -strand met steentjes

Stayed 7 nights in Jun 2024

6/10 Okay

Anthony

28 Jun 2024

Liked: Staff & service

Stayed 7 nights in Jun 2024

8/10 Good

Barbara

22 Jun 2024

Stayed 7 nights in Jun 2024

10/10 Excellent

guy

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rien à redire sur cet hôtel. Situation géographique bonne. Les hôtesses d’accueil pourraient parler français ou avoir des notions. Le restaurant agréable, plats variés mais la nourriture « tiède ».

Stayed 7 nights in Jun 2024

10/10 Excellent

casta

11 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

24 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic. Basic and small but quirky and bright room, and it had everything. Very nice breakfast, friendly colleagues, a great massage, nice little rooftop with pool where to hide from the streets below.

Stayed 2 nights in Apr 2024

8/10 Good

Petteri

1 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2023

6/10 Okay

Dennis

31 Aug 2023

Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Aug 2023

8/10 Good

Semen

Travelled with family

29 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sind sehr zufrieden, jedoch sind Parkplatzprese zu hoch

Stayed 4 nights in Aug 2023

10/10 Excellent

Daniel

25 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2023

8/10 Good

Heiko

Travelled with partner

2 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities

Der sevice war unzufrieden, nach dem essen wurde man nicht bedient die servicekräfte sind an einem vorbei gelaufen ohne einmal zu fragen ob man etwas trinken möchte. Es war eine live musik auf der terasse und hätte gerne was getrunken man merkte es fühlte sich keiner zuständig. Ein mangel des service , die leute richtig einzuteilen. Aber das hotel war top.

Stayed 6 nights in Jul 2023

8/10 Good

Denis

29 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in May 2023

10/10 Excellent

Rafael

11 Apr 2023

Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

1 Sept 2022

Stayed 1 night in Aug 2022

8/10 Good

Samuel

19 Aug 2022

Liked: Property conditions & facilities, room comfort

Service à revoir

Au check-in, l’accueil était antipathique. De plus, il est interdit d’apporter des boissons ou de la nourriture dans les chambres. Évidemment, personne ne te prévient et quand tu demandes des glaçons pour te servir un verre dans la chambre, le barman t’agresse presque pour te dire que tu ne peux pas et qu’il ne peut même pas te donner un verre vide. C’est assez inédit comme politique, surtout pour un 4 étoiles. Le réceptionniste nous a renseigné les mauvaises heures du petit-déjeuner : 7:30 à 11:00. Quand tu arrives le vendredi matin à 10:20, la serveuse te dit que le buffet est fermé. Le petit-déjeuner est servi jusqu’à 10:00 en semaine et jusqu’à 11:00 uniquement le samedi et le dimanche. Heureusement, la serveuse du bar a fait son possible pour nous servir une assiette garnie. Par contre, pas un mot du réceptionniste, pas d’excuses, rien alors que l’erreur venait de lui…Une fois de plus, super service pour un 4 étoiles!!! À part tous ces accros, la chambre est confortable et l’hôtel est moderne.

Stayed 4 nights in Jun 2022

8/10 Good

Alain

9 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en amoureux

Mon séjour en amoureux fût excellent. Nous avons profité également des packs proposés par l'hôtel qui sont très avantageux. Les repas sont correct et assez variés. Le personnel est souriant et patient. Seul petit bémol, les autres clients qui oublient qu'ils ne sont pas les seuls en vacances.

Stayed 6 nights in Aug 2022