Hawthorn Suites by Wyndham Williamsville Buffalo Airport

3.0 star property

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Photo gallery for Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Indoor pool
Suite, 2 Bedrooms, Non Smoking
Lobby
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free airport shuttle
  • Pet-friendly
  • Breakfast included
  • Gym

Explore the area

Map
8005 Sheridan Dr, Buffalo, NY, 14221
  • Millard Fillmore Suburban Hospital
    ‪4 min drive‬
  • University At Buffalo - North Campus
    ‪9 min drive‬
  • Walden Galleria Mall
    ‪11 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪17 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Mobility/Hearing, Bathtub)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired, Bathtub)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 10
  • 4 Double Beds

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About this property

Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Suburban hotel with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers 98 accommodations with DVD players and coffee/tea makers. Televisions come with pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hawthorn Suites by Wyndham Williamsville Buffalo Airport. During your stay, you'll be within walking distance of Eastern Hills Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by car from University At Buffalo - North Campus and 11 minutes from Walden Galleria Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hawthorn Suites by Wyndham Williamsville Buffalo Airport. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Buffalo hotel is smoke free.

Guests are served free on-the-go breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 250 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (89 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

Hawthorn Suites by Wyndham Williamsville Buffalo Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Dirty, chipped furniture, extremely loud motor on the fridge, no room light (two light bulbs out), phone not working, no power or dial tone. No bedding available for pullout bed. Breakfast: Apple and orange juice came out as water, no eggs left or milk at 8:30 am. Alerted front desk about all of the above and nothing was done.
Stayed 1 night in Dec 2024

4/10 Poor

Terry

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this use to be a great spot. It’s run down now and they have not put a nickel into this hotel since it changed over to Hawthorne Suites.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yijin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice
Stayed 4 nights in Dec 2024

4/10 Poor

Dawn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property used to be great - DISREPAIR NOW - wall paper peeling , hot tub closed, laundry not wkg, elevator down button not wkg - sign up to use up button, breakfast adequate but limited offered
Stayed 1 night in Jan 2025

4/10 Poor

Dawn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Used to❤️it, now; wallpaper falling off walls, broken hot tub etc, elevator down button not wkg, rm not supplied - OVERALL PLACE IS in DISREPAIR. CALL b4 u book down the rd- in case they fix things but overall the dumpiest place I’ve stayed - used to be decent. A fall from grace to say the least.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad room. Toilet seat is broken. Room is dirty. Wallpaper falling off the walls
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Tyneshia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Renea M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the job
Stayed 1 night in Jan 2025

2/10 Terrible

Lance

Stayed 1 night in Jan 2025

2/10 Terrible

Thomas James Jones

Travelled with partner
The customer service was terrible. I will never stay at this place again
Stayed 4 nights in Dec 2024

6/10 Okay

melissa

Travelled with family
Disliked: Amenities, property conditions & facilities
Hot tub broken
Stayed 1 night in Dec 2024

8/10 Good

Lori, St. Augustine

Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Brent

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away.
Avoid at all costs. Staff was rude. Half the outlets and in room phone didn’t work. When asking for extra pillows, blankets and sheets for the pull out couch I was told “we don’t offer room service”. The list goes on and on….
Stayed 3 nights in Dec 2024

8/10 Good

Dennis

Travelled with partner
Overall, the experience was great. The room was a good value for the cost. Certain amenities, such as the pool, were not available. No big deal as we weren’t planning on using it. There was a shortage of ready breakfast food. Also, there were a number of restrictions that were not made clear prior to check in. The staff does not allow any gatherings. We were there to share Christmas with two family members. That could have been a problem.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities
Awesome time love the pool thanks Steph you guys are the best
Stayed 4 nights in Dec 2024

10/10 Excellent

Elysia

Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Travelled with family
This place is not a hotel
This is not a hotel. It is a halfway house or quarters for the unhoused. There is no service, only negative service. They actually scowl at you or make you feel like you’re inconveniencing them by asking for fancy items, like towels or soap. Don’t ask to have your room serviced. This hotel doesn’t do that, even after their 3-night-before-they-lift-a-finger policy. We asked on the fourth day, and the front desk person was irked and didn’t even write down the request. The result: no one came. We still had dirty towels and no clean sheets. This place is unsuitable and should be condemned.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We were put in a room with no oven, although the website says Full kitchen, our plan to bake Christmas cookies ruined..stovetop did not work at all, the heat in the room took 16 hrs to go from 60 to 68 f* we froze in our beds first night, no room was clean to transfer to at 6pm! No cleaning staff! Hot tub broken. 2 dishes no pots or pans no forks at all lack of supplies as stated! Bare bones beat up place, if thats all you need, the place was clean. Breakfast ok. Girls at desk very sweet, but maintenance is needed badly!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Bathroom had mold on the ceiling
Stayed 1 night in Dec 2024

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024