The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby sitting area
TV
Front of property
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Standard Double Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Medieval Times and 14 minutes by foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 596 out of 1438 reviews
Rating 8 - Good. 230 out of 1438 reviews
Rating 6 - Okay. 237 out of 1438 reviews
Rating 4 - Poor. 157 out of 1438 reviews
Rating 2 - Terrible. 218 out of 1438 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast short distance to disney and affordable price and super clean
Stayed 3 nights in Dec 2024

6/10 Okay

Juan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Just to sleep in
Not bad to just sleep in if your not planning to stay in the hotel long. Other than that, things you will notice right away is that the second floor walk way is shot out ( old and cracking) walls in room are poorly patched and noticeable, and in the room i stayed in the hinge lock was broken.
Stayed 1 night in Jan 2025

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cris

Stayed 1 night in Jan 2025

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, property conditions & facilities
I’ve stayed at way worse…
Overall the stay was good for what we needed. We had no problems with transients or other people. Staff was helpful enough. The free breakfast was better than we’ve gotten elsewhere. Our king bed was busted in the middle, so we kept having to fight rolling onto our young daughter that slept in the middle. I got a spare flat blanket that I laid down the center of the bed between the sheets to try to help us from rolling to the middle. It helped some, but had they been able to give me an extra comforter to stick between the sheets, it would have helped a lot more (they said they had no spare comforters we could use). The room looked clean enough to the naked eye, aside from some dirty walls at the base, BUT the floors were disgusting. Our feet were completely black just walking from the bed to the bathroom. Others mentioned cockroaches, but we saw none (I prepared for it in the off chance there were any). The only other issue was the WiFi was down most of our stay (to our daughter’s displeasure). Honestly, I’ve stayed at way better places, but I’ve stayed at way worse as well. It’s better than the 2 other spots we usually stay at down there, so we’ll most likely return on our next visit.
My daughter’s feet after taking her boots off & just walking around the room for a couple of mins.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Works for large families
For a family of 7 this place did the trick. It was large enough for all of us and the price was right however cleanliness and bed comfort could have been better. Overall 3/5
Stayed 3 nights in Jan 2025

6/10 Okay

kim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is just okay
Although the room itself was clean the bathrooms were less than desirable. Molding on the bottom was dirty. Tub was dirty, looked like mold in the shower. Bathroom door would not close because it was hanging about an inch off the door trim.
Stayed 2 nights in Jan 2025

6/10 Okay

Kris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was friendly. The room had little light and was dark. The bathtubs didn’t hold water for the kids the bath and the towel holder pulled out of the wall. Baby crawled on the floor and came away with black feet and hands. Several of the outlets didn’t work or charge devices. The hot tub had warm water and not really all that hot.
Stayed 1 night in Jan 2025

2/10 Terrible

Beamlak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable bed and bugs everywhere. Not coming back
Stayed 2 nights in Jan 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
very clean rooms
Stayed 1 night in Dec 2024

4/10 Poor

Pa Nyiag

Stayed 3 nights in Dec 2024

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Julia

Travelled with family and small children
Liked: Staff & service, amenities
Great hotel for the price. The walls when we came in were dirty and when I went to wipe up something my daughter spilled the cloth was black from the floor. Also there was garbage from previous people. The staff were very friendly and we felt safe there. I would stay again but would probably try to find something else first.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sesna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Glenda

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The bathroom wall was dirty and the smells in the room was pretty bad
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Brooke

Stayed 3 nights in Jan 2025

6/10 Okay

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Janine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not the best experience this time
Room had a lot of problems cords everywhere found pizza on side bed hair in showers patches air conditioning unit had broken pieces floor not clean not the best experience never had problem before
Stayed 1 night in Jan 2025

6/10 Okay

Jenny

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would come again.
The room felt very large, not sure if we were given an accessible room (we didn’t ask for one) or if all the rooms are this big. Breakfast was great! Waffles, toast, bagels, cereal, muffins, juice, oatmeal. The room smelled really strongly of cleaning products, which was intense but at least we knew it had been cleaned and there are worse smells. We aren’t too picky, if it feels relatively safe and clean we are happy.
Stayed 1 night in Jan 2025

8/10 Good

Kimlien

Travelled with family
Liked: Staff & service
Spacious room but the sofa bed could be better, too old.
Stayed 3 nights in Jan 2025

10/10 Excellent

Annette A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Employee checking us in was very friendly. It was quiet. Parking right outside our door. Clean.
Stayed 1 night in Nov 2024