2/10 Terrible
Sarah
Travelled with partner
22 Aug 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not like the pictures online. The room was not clean, the lampshade was stained (smoke stained?) , the bath was covered in yellow staining, the walls were paper thin and I could hear the people in the next rooms conversation clearly. The lights in the hallways did not come on near the room, leaving you to unlock and lock the door in complete darkness and having to use my phone light. The entrance to the hotel was also strange, an array of doorbells, strange hallways and old elevators to get to the lobby. The hotel also did not provide extras such as shampoo, body wash etc. We felt the space was not as advertised and opted to check out the same day as checking in and booked a room at the hotel across the street. Upon informing the staff of this, they did not appear surprised nor did they offer any solutions to this, just an email for their management. I emailed their management regarding these issues, but have yet to receive a response. Would not recommend staying here at all. Having to find last minute accommodation and spend extra money put a damper on the holiday and was stressful.
Sarah
Stayed 3 nights in Aug 2024