Relais & Chateaux Hotel Heritage

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Dates

December 2024

January 2025

Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Gym

Bar

Parking available

24/7 front desk

Breakfast available

Room service

Explore the area

Niklaas Desparsstraat 11, Bruges, 8000

Bruges City Theater
1 min walk
Ohana Pokébowls
1 min walk
Bruges Station
20 min walk
Ostende (OST-Ostend-Bruges Intl.)
36 min drive

Room options

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 3 Bedrooms, Terrace, City View

250 sq m
City view
Sleeps 6
3 King Beds

Classic Double Room

20 sq m
Sleeps 2
1 Queen Bed

Deluxe Double Room

30 sq m
Sleeps 3
1 King Bed

Junior Suite, Theatre View

40 sq m
Sleeps 3
1 King Bed

Junior Suite, Belfry View

40 sq m
Sleeps 3
1 King Bed

Similar properties

Spa

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

1 Jan - 2 Jan

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Luxury Bruges hotel in Bruges Center with a full-service spa

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking. Change of towels is available on request.

Relais & Chateaux Hotel Heritage offers 27 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Relais & Chateaux Hotel Heritage. During your stay, you're just a quick walk from Bruges Market Square. Free WiFi in public areas, a full-service spa, and a restaurant are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Valet parking available for a fee
Indulge with hot stone massages, manicures and pedicures, or Ayurvedic treatments at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Steps from Bruges City Theater and Friet Museum
Airport shuttle service available for a fee

Relais & Chateaux Hotel Heritage offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the luxury Relais & Chateaux Hotel Heritage. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Bruges hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.

Le Mystique - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Relais & Chateaux.

Languages

Dutch, English, French, German, Hungarian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Secured covered valet parking on site (EUR 39 per day; includes in/out privileges)
Limited on-site parking
Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Full breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 38 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Le Mystique

Things to do

Art gallery
Bike rentals
Bike parking
Bike storage
Designer shops
Fitness centre
Full-service spa
Private picnics
Sauna
Shopping centre
Steam room

Family friendly

Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Mini-fridge
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Library

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Business services

Business centre
A meeting room

Outdoors

Terrace

Spa

2 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open selected days
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Well-lit path to entrance

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Double-glazed windows
Fireplace in reception
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating
Hypo-allergenic bedding
Portable fan
Premium bedding

Bathroom

Dressing gowns
Children's dressing gowns
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

40-inch flat-screen TV
iPad
Premium channels
Satellite channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Mini fridge
Minibar

Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Electrical adapters/chargers
Energy-saving switches
Free local calls
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 75.00 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately EUR 38 per person
Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
Covered valet parking fee: EUR 39 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Relais & Chateaux Hotel Heritage offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage

Relais & Chateaux Hotel Heritage Bruges

Relais Chateaux Heritage

Relais Chateaux Heritage Bruges

Relais & Chateaux Heritage Bruges

Relais & Chateaux Heritage

Relais & Chateaux Hotel Heritage Hotel

Relais & Chateaux Hotel Heritage Bruges

Relais & Chateaux Hotel Heritage Hotel Bruges

Relais & Chateaux Hotel Heritage Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Catherine

Travelled with family

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing.

Wow. The staff, location and our room was absolutely amazing. We were fortunate to get a room on the top floor which included access to the rooftop patio overlooking the rooftops and the bell tower. We took advantage of the steam room and sauna which will be reserved for your exclusive use when you reserve it. I highly recommend this beautiful hotel.

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Kumi, Greenwich

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

15 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

One of my favorites!

Fabulous hotel in excellent location for visiting this beautiful city. Service was excellent. Above and beyond Dinner is 5 star. Highly recommend. Can’t wait to come back!

Stayed 3 nights in Aug 2024

10/10 Excellent

GARY

Travelled with partner

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 We will definitely stay here again. It is walking distance to everything.

Stayed 4 nights in Aug 2024

10/10 Excellent

Emma

21 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Travelled with partner

10 Jul 2024

Liked: Staff & service, amenities, property conditions & facilities

Beautiful hotel. Amazing customer service. Great location.

Stayed 3 nights in Jul 2024

10/10 Excellent

Fiona

Travelled with group

1 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service is impeccable and the food exceptional. A very lovely visit.

Stayed 4 nights in Jun 2024

10/10 Excellent

Mary

28 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel at its finest

Luxury accommodations and fantastic service. The hotel decor is spectacular! Very romantic setting.

Stayed 2 nights in May 2024

8/10 Good

Tom

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

8/10 Good

Douglas

1 Apr 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

The property is nice with lovely service. The rooms are small and a bit dated. It drives me a little nuts when hotels say they have a gym but they don’t. All the machines were broken and didn’t work. It was just a junk room not a gym. Wouldn’t take much but I guess they don’t care.

Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

27 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday visit

We booked in to the Hotel Heritage for my husband's 60th birthday. All of the staff were very friendly and welcoming from the minute we walked through the door. We had a deluxe room and were given champagne and chocolates on arrival. We had booked the 6 course dinner with matching wines. All of the food was delicious and the wines were perfectly matched. Both Anthony and Redgy were perfect waiters. The room was clean and comfortable. 5 star service all round

Stayed 1 night in Mar 2024

10/10 Excellent

Kurtis

11 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful, well kept, and the welcoming staff made the stay incredibly comfortable. Food and drink available at the restaurant and bar was top notch as well!

10/10 Excellent

Hugh

Travelled with family

28 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at the Hotel Heritage

Really friendly hotel, beautifully appointed and comfortable rooms, with every creature comfort. Lots of little extras from fresh fruit in the room to water for our journey home.

Stayed 2 nights in Feb 2024

10/10 Excellent

Luis

25 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio de todos lugar increíble cerca de todo. Tranquilidad y un trato amable súper especial

Stayed 1 night in Jan 2024

10/10 Excellent

Soo Youn

Travelled with family

24 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is super convenient and safe and quiet. The hotel is very charming and very clean. The stuff are all very kind. Highly recommend!

Stayed 3 nights in Dec 2023

8/10 Good

Neil

Travelled with family

11 Dec 2023

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Dec 2023

10/10 Excellent

Kirstie

Travelled with partner

4 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The standout element of this hotel is the service, in particular the staff in the restaurants. Eugene who is a breakfast server deserves a shoutout. His service is exceptional, nothing is too much and he always has a smile and welcoming demeanour. I also loved the quietness of this place, it is a small boutique hotel so it felt like we had privacy and could relax. We had a classic double room, which I must say did feel a little small for us both with our luggage. As a women, I did bring alot of clothes and the wardrobe space was lacking! The rooms could do with a few upgrades, like new TVs for example. Perhaps a smart tv. Also another suggestion is conditioner in the bathroom's. The bathrooms only had 2 in 1 shampoo, which as most women would agree is not ideal. Loved the hotel though and I am a fan of the regency style decor!

Stayed 3 nights in Nov 2023

10/10 Excellent

Sohin

Travelled with partner

26 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel. Has such a charm about it. The service impeccable and location is great.

Stayed 2 nights in Nov 2023

10/10 Excellent

Sebastian

Travelled with partner

26 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location. Close to the centre - a few minutes walk (although Bruges is tiny and very walkable). Fantastic service all round. Large and cozy room. Reception and other staff helped with everything we needed. Constant and clear communication. We loved it and would easily come back.

Stayed 3 nights in Nov 2023

10/10 Excellent

francesca

Travelled with family and small children

26 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with incredible staff Room was a little cramped but very clean

Stayed 2 nights in Nov 2023

10/10 Excellent

Darren

6 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional in every way

Beautiful building and impeccably maintained. Small boutique hotel in the heart of Bruges. Can’t really fault anything and I wouldn’t want to after our perfect weekend there. The building is exactly as in the photographs and the quality of service is exceptional. In fact the attention to detail at the hotel really makes it stand out against others we have been to. It’s the little things that separate the good from the great and this hotel does it all perfectly. Every member of staff we interacted with were a credit to themselves and the quality of this establishment, and we could not have enjoyed a better experience without their effortlessly excellent service at all times.

Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Travelled with partner

10 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent, small boutique hotel that is conveniently located. The staff is wonderful. The continental breakfast is delicious and generous.

Stayed 2 nights in Oct 2023

10/10 Excellent

Sebastian

Travelled with family

30 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, great ambiance. The staff went out of their way to assist you and make your stay truly enjoyable. Breakfast buffet and service was truly exceptional.

Stayed 2 nights in Sep 2023