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5.0 out of 5

"Great 4 day stay at this beautiful small hotel close to main square. Rooms were all individually decorated and full of nice little extras... Free wifi ... " More

By Daisymay on Fri 04 Jan 2013

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Junior Suite, Belfry View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Theatre View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 3 Bedrooms, Terrace, City View

Bed Count 3 King Beds Maximum Occupancy 6 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Relais & Chateaux Hotel Heritage. During your stay, you're just a quick walk from Bruges Market Square. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with deep-tissue massages, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bruges City Theater and Friet Museum
  • Airport shuttle service available for a fee

Relais & Chateaux Hotel Heritage ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Relais & Chateaux Hotel Heritage

Friends (1)
5 out of 5

Great personalised service

Great 4 day stay at this beautiful small hotel close to main square. Rooms were all individually decorated and full of nice little extras... Free wifi, iPads, coffee service in the morning. Staff were second to none. Would definitely return.

Posted by on 4 Jan 2013

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About the Relais & Chateaux Hotel Heritage

Location Niklaas Desparsstraat 11, Bruges, 8000

Property Features

Relais & Chateaux Hotel Heritage offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A library, a terrace, and multilingual staff are also featured at the luxury Relais & Chateaux Hotel Heritage. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Bruges hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Built in 1569
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brugge-Sint-Pieters Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Relais & Chateaux Hotel Heritage offers 27 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPad
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Children's dressing gowns
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.

Le Mystique – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Relais & Chateaux Hotel Heritage offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Contactless check-in is available
  • Smoke detector
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 38 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais & Chateaux Hotel Heritage
  • Relais & Chateaux Hotel Heritage Bruges
  • Relais Chateaux Heritage
  • Relais Chateaux Heritage Bruges
  • Relais & Chateaux Heritage Bruges
  • Relais & Chateaux Heritage
  • Relais & Chateaux Heritage
  • Relais & Chateaux Hotel Heritage Hotel
  • Relais & Chateaux Hotel Heritage Bruges
  • Relais & Chateaux Hotel Heritage Hotel Bruges

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Relais & Chateaux.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

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