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Check in was accepted early and this was wonderful as we had limited time to rest/freshen up for a concert. Very quiet and comfortable. Friendly and helpful staff. Would stay again on another trip.
ANN
Stayed 1 night in Sep 2024
8/10 Good
Rebecca, Mayetta
Travelled with family and small children
6 Sept 2024
Liked: Cleanliness, staff & service
Nice quiet off the strip but still close to everything, rooms were clean and staff was nice
We had been to a concert so after the concert we just needed a place to stay, before leaving in the morning. Family of 5 we got two rooms. The carpet and bathroom floors were sticky. In Missouri marijuana is apparently legal, so even though you aren’t supposed to smoke in the rooms, both rooms smelt like they had been smoked in. When you shut your door you could see lights from outside, so people smoking outside it came directly in your room. The beds were fairly comfortable, so we slept woke up early and checked out as soon as possible. It worked for us but you get what you pay for. Staff was friendly though.
This was excellent value. Comfortable rooms and good staff service. Would recommend it.
Robert
Stayed 1 night in Aug 2024
6/10 Okay
Teresa
Travelled with partner
26 Aug 2024
Liked: Amenities
Disliked: Staff & service
You get what you pay for! I expected the outdated furniture b/c of reviews. Linens were all clean. They have volume control set so low on the TV that you can't hardly hear it over the roar of the A/C. So basically you have to choose which one you want to listen to . Room was very musty smelling when we walked in. Hot breakfast is not served until 9:30. Which means you didn't have time to eat if you want to be at Silver Dollar City at 9am like we were doing. There were no "Do not disturb" signs so you are forced to have random people in your room while your not there and no one was in the office for us to tell them not to. Mattress was semi firm which I like. There are no USB ports so make sure you bring a charger box. Make sure you bring a hair clip to keep the curtains closed as they didn't close all the way without it.
I wasn't horrible, just the pictures online did not compare to what we showed up to. This place really needs a deep clean and re-vamp it is very old and outdated. The pool would have been very nice if it was clean, there were so many bugs in it look like it hadn't been cleaned in a week.
Staff was friendly but cleanliness was not up to par. There was mold on the walls, the microwave had something spilled in it, the headboards on beds and the tables were dusty (We used a rag to wipe off table and it was brown after)…
Staff was friendly but cleanliness was not up to par. Mold on the walls, microwave had something spilled in it, headboards on beds and tables were dusty…used a rag to wipe off table and it was brown after.
This hotel had bed bugs. When we woke up the next morning we found them in one of our beds. 3 to be exact. We even took them down to the front desk and showed them and they refused a refund for the night we stayed. The staff asked us if we left door open at any point as if the bed bugs decided to just walk into our room from outside. They also insinuated that we brought them there as they found none in the room after they said they needed to inspect it. Despite having proof. We told everyone we saw and several people left right away. There was also trash behind the nightstand. Do not recommend.
Good stay for the price! The location is great in my opinion. Little bit older hotel but it's clean. Kids enjoyed the pool. Hotel breakfast has good selection. Only thing was our lights between the beds did not work and the plug in's seemed "shoved" into the wall where our cords wouldn't stay plugged in.
Room not ready at normal check in time. Staff was pleasant. However, once we made it into the room the tv stand was broken so TV was sitting on the dresser unsecured (safety) and the fridge was broken. Cheap yes, spend a couple extra dollars and stay somewhere else.
My stay was great! The rooms were clean and comfortable. Our refrigerator was out and they replaced it. I have no complaints and would definitely stay again. Staff was amazing also.