8/10 Good
Tana Noel
Business traveller
15 Dec 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Locked out after training
They don’t have an elevator and I brought my collapsible travel wagon to carry my belongings in an elevator. Hauling stuff up the stairs to the third floor after a long day of travel and training was awful. Their site should say there’s no elevator. If I’d brought my handicapped child I’d be furious. The first impression of the facility was poor.
The front desk employee was nice and offered to help bring my belongings to the room…like having the front desk staff double as a mule is right.
The room had much better furniture than the fancy suite I stayed in last weekend. The desk and chair were a site for sore eyes. There was also a long bench and a cozy chair next to the bed.
I travel with my own pillow and blanket to hotels and remove the bedspread immediately. This time when I pulled the bedspread back, there were black hairs stuck in the blanket underneath it. Gross. I put my blanket over the bedspread so I wasn’t touching any of their blankets.
There was short thick dark hair on the counter next to the sink. The edges of the counter haven’t been cleaned for ages. The air vent in the bathroom was thick with gunk. The bathtub jets have visible slime and dark gunk - and a fly flew out while showering. They need to do a bleach bath with the jets on to get the bacteria out and spray them daily.
After training Saturday, my key card didn’t work. Unprofessional. Last straw. So I left a day early instead of checking out their pool and hot tub.
Tana Noel
Stayed 2 nights in Dec 2024