6/10 Okay
Michelle S., League City, TX USA
24 Mar 2025
Liked: Cleanliness
Great property; horrible management
The condo itself is very nice. Beautiful views, comfy beds, great space, washer/dryer, well stocked, 15 minute drive to skiing. Cons for the place are: terrible WiFi (we just used cell service), fireplace makes the whole condo smoky, there is a soft spot in the living room floor which seems like a hazard, hot water runs out quickly. By far the worst part of the stay was dealing with Vacasa, the property management company. At first they weren’t responsive at all, then we had multiple people responding who just assumed someone else had taken care of the issue. We reported multiple times about the fireplace problem. It filled the whole condo with smoke and set off the smoke alarm several times. The flue was open, so we knew there had to be a problem. Vacasa told us a few times that someone would come by to check it. Two from our group stayed at the condo almost all day and no one ever came. Then we were told someone would come the next day - no one ever did. When I complained about that, the response was that the issue had been resolved when it had not. There were many other communication issues with Vacasa as well. I will never stay in a Vacasa managed property again.
Michelle S.
Stayed 6 nights in Mar 2025