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Grand Hyatt Berlin

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Berlin

Indoor pool
Sun deck
Deluxe Room, 1 King Bed
Indoor pool
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar

Explore the area

Map
Marlene-Dietrich-Platz 2, Berlin, BE, 10785
  • Potsdamer Platz
    3 min walk
  • Berliner Philharmonie
    4 min walk
  • Tempodrom
    13 min walk
  • Berlin (BER-Brandenburg)
    54 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Club Access)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds (Club Access)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Club Access)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Berlin

Luxury Berlin hotel in Mitte with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Hyatt Berlin offers 342 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Olympus Spa & Fitness has 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Grand Hyatt Berlin's great location. During your stay, you're just a quick walk from Potsdamer Platz. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Asian cuisine while dining at Vox Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with reflexology, body wraps, or body treatments at Club Olympus Spa & Fitness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Potsdamer Platz and 13 minutes by foot from Brandenburg Gate
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grand Hyatt Berlin offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18299 square feet (1700 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Grand Hyatt Berlin. Parking is available for a fee.

This 5-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Vox Restaurant - This restaurant specializes in Asian cuisine.
Tizian Restaurant - This restaurant specializes in international cuisine. Open daily.
Vox Restaurant - Onsite bar. Open daily.
1838 Deli - Onsite delicatessen. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Croatian, English, French, German, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 26 per day)
  • Valet parking on site (EUR 5 per day)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: EUR 44 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Vox Restaurant
  • Tizian Restaurant
  • Vox Restaurant
  • 1838 Deli

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (18299 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90 per night.
  • Cribs (infant beds) are available for EUR 45.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 44 per person
  • Self parking fee: EUR 26 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per night
  • Rollaway bed fee: EUR 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Children under 12 years old are allowed in the pool from 10 AM-10 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Berlin Grand Hyatt
Grand Hyatt Berlin
Grand Hyatt Berlin Hotel
Hyatt Berlin Grand
Berlin Hyatt
Grand Hyatt Berlin Hotel Berlin
Hyatt Berlin
Grand Hyatt Berlin Hotel
Grand Hyatt Berlin Berlin
Grand Hyatt Berlin Hotel Berlin

Grand Hyatt Berlin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 39 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harbans

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms
Stayed 4 nights in Aug 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a quality hotel at Potsdamer Platz
Great service by the whole team and in particular by the breakfast team led by Timothy and Ngan Vu. Couldn’t do enough for me and the buffet was marvellous. Room (346) was very comfortable and quiet at all times. WiFi was good although aircon could have been stronger given the 32 degree heat outside. Bathroom had a strange layout with both bath and shower next to each other behind a sliding door which was much better than the stupid screens you tend to get in hotels nowadays. Not much privacy to be had though as the bathroom doors (there were 2!) had no locks, the shower door was clear glass and the door to the toilet was only opaque. Fine for me as a solo traveler though. Strange that the wardrobe was in the bathroom area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank, Rye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property with excellent staff and top notch facilities. No complaints and highly recommended!
Stayed 4 nights in Aug 2024

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Aminata

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Shazil

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with courteous and professional staff. Room was large and well stocked with towels and toiletries. The bed was very comfortable. Our only complaint was that the pool was chilly and the jacuzzi was not hot.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great location! Great Service! Great Room! Great Breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit outdated but everything else was perfect.
Stayed 5 nights in Jul 2024

10/10 Excellent

Al

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at the Grand Hyatt. The staff, without exception were extremely courteous, helpful, and friendly. We arrived without luggage (which had not made our flight) and the team went out of its way to make and “Emergency Kit” for the two of us. Special shout out to Bellman Jens who went out of his way to take us to a local pharmacy that was about to close, and ensure we got everything we needed. Aside from that, the hotel facilities and rooms were well appointed, clean and in excellent condition. It is also in an excellent location for public transit or walkable touring. Highly recommend this hotel to anyone coming to Berlin.
Stayed 2 nights in Aug 2024

10/10 Excellent

R, Any City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and staff. The breakfast buffet is amazing. I would recommend this hotel most highly to anyone. Vielen dank for a lovely week stay!
Stayed 7 nights in Jul 2024

10/10 Excellent

Snigdha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 6 nights in Jul 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I’ve stayed in. The location is great and the staff was very accommodating. The beds were the most comfortable we had our entire stay in Europe. Highly recommend!
Stayed 2 nights in Jun 2024

2/10 Terrible

Ece

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff service is very poor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nikola

Stayed 1 night in Jun 2024

6/10 Okay

Osman

Stayed 1 night in Jun 2024

10/10 Excellent

Wei

Stayed 2 nights in Jun 2024

10/10 Excellent

Lida

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very clean, service was excellent. Sraff were polite and helpful. Rooms were perfect size and very thoughtful designed. Shower was so nice and clean. Water was nice and strong. Location was excellent and walking distance to a lot of places including shopping. Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Hanjun

Stayed 4 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, so peaceful tranquil atmosphere, wonderful breakfast, especially fresh fruits, veggies, and plant-based options.
Stayed 2 nights in May 2024

8/10 Good

Jason, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with extensive breakfast…rooms were decently sized with huge bathroom.
Stayed 3 nights in May 2024

10/10 Excellent

Dennis, Cliffside Park

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Top
Stayed 3 nights in May 2024