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Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom
Gym
Room, 2 Queen Beds, Accessible (Roll-In Shower)
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    ‪20 min walk‬
  • Raleigh General Hospital
    ‪3 min drive‬
  • Beckley Exhibition Coal Mine
    ‪6 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Beckley by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1000)
The price is €165
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Hotel & Suites Beckley by IHG

About this property

Tru by Hilton Beckley

Hotel in Beckley with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you're just a quick walk from Harper Park Retail. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include a front-desk safe, convenience store, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Harper Park Retail and a 2-minute drive from Tamarack Conference Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Tru by Hilton Beckley also features a 24-hour fitness center, a convenience store, and a front-desk safe. Self parking is free.

This Beckley hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Family friendly

  • Corner/local shop
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 507 reviews
Rating 8 - Good. 100 out of 507 reviews
Rating 6 - Okay. 48 out of 507 reviews
Rating 4 - Poor. 22 out of 507 reviews
Rating 2 - Terrible. 14 out of 507 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was great. We changed rooms because the person above us was so noisy walking and moving chairs etc. all floors are now wood. the new room was on the top floor but the walls are very thin we could hear neighbors talking late. In the morning all the doors were slamming when people got up early. Not worth the money but great staff
Stayed 1 night in Nov 2024

10/10 Excellent

James, Pittsburgh

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well kept, staff friendly and lots of dining out or delivery in options.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities
Fridge not working
Fridge did not work. Spoke with Representative at front desk and nothing......
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Letha

Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to commend this hotel chain for designing a well-appointed bathroom. So many hotel bathrooms are lacking in what guests really need.
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks good overall but maintenance like bath tile failing & uncaulked does not look good nor feels sanitary. Hairs from previous folks on the shower floor plus a long hair on one of the hooks as you come in the door. Not a nice welcome hanging up my coat. Staff was great & welcoming & helpful. Not at all a reflection on the hotel but it is so awful that pet guests do not pick up after them. You have provided a nice area around the place, plenty of sanitary bags & even a designated disposal container which, except for my contribution from my dog, was empty. In the meantime one could not walk without stepping in waste. I thank you for being pet friendly & stay with you because of that feature but I am so sorry that I'm so sorry other pet owners give us considerate pet owners a bad name.
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this space so much. Driving distance to eats. Cozy, modern, clean, safe. Would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and tea available all day long. Filled up my thermos with hot tea before heading out. Room is somewhat small, but still cozy. Good breakfast. There are boiled eggs option, for those not wanting scrambled eggs. New River Gorge National Park is not far, so stop by if you have time to spare. Google for Wolf Creek Falls, WV for a hike with a view. Overall, perfect for what I was looking for.
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Stayed 2 nights in Nov 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome but it seemed cold and impersonable. I am assuming we were put in a handicapped room? I hope all the rooms are not like that. Couldn't get the shower to come on. Hoses and bars everywhere. Finally got it to work. Don't know how 🙄 It was sufficient but a little disappointed considering the price. Breakfast was good and had food to buy if you didn't want to go out.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Nov 2024

10/10 Excellent

Darla

Liked: Staff & service, property conditions & facilities
Clean. Smoke free. The window seat is very loose.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Brian M.

Stayed 1 night in Jun 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap room was very easy to get around in wheelchair
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with family, Travelled with pets
The hot water wasn’t hot enough
Stayed 1 night in Oct 2024

4/10 Poor

Susan, Cedar Point

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small room, no microwave or coffee maker. Very little soundproofing, we could hear people upstairs and people talking... and dogs barking next to our room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karan, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa, Galveston

Liked: Amenities
Great pit stop
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy neighbors; one chair for two people; toilet for midgets; sparse; missing light bulbs; totally uninviting. Never again.
Stayed 1 night in Oct 2024

6/10 Okay

Kathleen

Stayed 1 night in Sep 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Nice and clean and staff was awesome!
Stayed 1 night in Jun 2024

10/10 Excellent

Bart, Columbus

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well maintained. The lobby and breakfast was great and the breakfast had more healthy options with good ingredients than similar hotel options.
Stayed 1 night in Oct 2024

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