Overall, I'd say the pros outweigh the cons of this property. The check-in process was super easy - a lock-box on the door allowed for easy access. The property is upstairs, so if you have any guests with mobility issues, keep that in mind (my MIL was less than thrilled about climbing stairs). The property is in a great location, across the street from the Vons and just a short stroll to the downtown area. The place was clean and comfortable, however, there were a few maintenance issues that I emailed to the company when we checked out (I never got a response confirming they received this or fixed the problems). The ceiling fans were so loose that it seemed they would fly off the wall. Thankfully it wasn't too warm, so we ended up not using them. The dishwasher was broken when we arrived, and we had to hand wash all of our dishes...that wouldn't have been a huge issue, except that there were no kitchen towels provided other than paper towels (not the most efficient for drying a lot of dishes). The outlets on two walls in the king bedroom did not work, which meant that we couldn't turn on the lamps or plug in our phones at night. Lastly, they are super anxious to have you out before 10 AM - their staff comes by to drop off new linens around 9 AM. Be sure to book the luggage pick-up service next to the ferry landing if you plan on taking the late ferry and don't want to slog your bags around with you. For the price of this property, I would expect everything to be perfect.