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Hilton Garden Inn Austin Downtown/Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Austin Downtown/Convention Center

Outdoor pool
Premium bedding, down duvets, in-room safe, blackout curtains
Reception
Exterior
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
500 N Interstate 35, Austin, TX, 78701
  • Austin Convention Center
    ‪9 min walk‬
  • Rainey Street
    ‪9 min walk‬
  • Sixth Street
    ‪11 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

  • 30.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

citizenM Austin Downtown

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1364)
The price is €983
for 1 room
includes taxes & fees
8 Mar - 9 Mar
citizenM Austin Downtown

About this property

Hilton Garden Inn Austin Downtown/Convention Center

Hotel with a 24-hour fitness center, a quick walk to Austin Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Austin Downtown/Convention Center. During your stay, you're just a quick walk from Rainey Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests speak favorably about the area's walkability and the overall condition of the property
  • Within a 15-minute walk of Austin Convention Center and Waterloo Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Hilton Garden Inn Austin Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness center. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. Hilton Garden Inn Austin Downtown/Convention Center also features multilingual staff, coffee/tea in a common area, and laundry facilities. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

This 3.5-star Austin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.
18th Over Austin - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 20 for adults and USD 13 for children
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • 18th Over Austin

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Bike rentals
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • High chair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (4000 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch HDTV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Dryer
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per person, per night
  • 2.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 13 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Austin Downtown/Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 94 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very small and limited seating options. It was walls and a bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KERLEEN

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Mark Oliver

Stayed 2 nights in Nov 2024

6/10 Okay

DONALD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Wahletka

Stayed 2 nights in Nov 2024

6/10 Okay

Milena

Stayed 3 nights in Nov 2024

10/10 Excellent

Keval

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

6/10 Okay

Irrum, Palm Beach Gardens

Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and utilitarian. Room was well kept and felt comfortable, but I don’t personally care as much for the enclosed courtyard with balcony hallways style as much. Lobby getting a bit shabby. Car dropoff area is very well sheltered and pretty easily reachable by rideshare vehicles.
Stayed 5 nights in Nov 2024

8/10 Good

Ruby

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Chetan

Disliked: Staff & service, amenities, property conditions & facilities
Unsafe. No efforts to meet customers needs.

8/10 Good

michael

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Expensive, but nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Amenities
It nice place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accommodating. Walkable to/from 6th street
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
The staff were professional but the restrooms were not well kept. The towel rack was loose on the wall of the shower. The room phone didnt work it just had a dail tone.
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Gisella

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tanisha, dayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service they make sure I got my bathroom with a tub. when I left something in the room they let me back in my room ,great experience
Stayed 3 nights in Oct 2024

4/10 Poor

Pamela Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I barely slept at all the first night due to being in a room that faced the bars/restaurants. I was able to get my room switched the next day but had to rush back (and miss part of a conference I was attending) to do it by noon or was told I would not be able to do it at all. The new room was quieter and clean but smelled awful -- seemed like it was the mustiness of the bathroom due to a lack of fan. Also the hallways were very dim, and the signage wasn't great to direct you to elevators, etc. Ended up feeling a bit creepy and isolated.
Stayed 3 nights in Oct 2024

8/10 Good

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoke alarm went off in the middle of the night.
Stayed 2 nights in Oct 2024