Candlewood Suites Aurora-Naperville, an IHG Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Pet-friendly

Laundry

Kitchen

Air conditioning

24/7 front desk

Explore the area

2625 W Sullivan Road, Aurora, IL, 60506

Vaughan Aquatic Center
3 min drive
Potbelly Sandwich Shop
8 min walk
Aurora Transportation Center
10 min drive
Chicago, IL (ORD-O'Hare Intl.)
48 min drive

Room options

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

57 sq m
Sleeps 2
1 Queen Bed

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

30 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed

33 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

32 sq m
Sleeps 2
1 Queen Bed

Studio Suite

30 sq m
Sleeps 2
1 Twin Bed

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

32 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 2 Double Beds

32 sq m
Sleeps 4
2 Double Beds

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with free parking, in the vicinity of Splash Country Waterpark

Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.

Candlewood Suites Aurora-Naperville, an IHG Hotel offers 83 accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Aurora-Naperville, an IHG Hotel. During your stay, you'll be within walking distance of Vaughan Aquatic Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available. This property offers pet-friendly amenities like an off-leash area.

Free WiFi and wired Internet
Free self parking
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a 24-hour gym
6 minutes by car from Splash Country Waterpark and 8 minutes from Aurora University
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including an off-leash area

There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Aurora-Naperville, an IHG Hotel. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking on site
Wheelchair-accessible parking available

Things to do

24-hour fitness centre
Shopping

Family friendly

DVD player
Corner/local shop
Kitchen
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Vending machine

Guest services

24-hour front desk
Dry-cleaning service
Housekeeping (weekly)
Laundry facilities
Multilingual staff

Business services

24-hour business centre
A meeting room

Outdoors

BBQ grill(s)
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Shared microwave
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch TV
TV channels
DVD player

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Kitchen
Microwave
Fridge
Stovetop

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 25.00

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25 per accommodation (varies based on length of stay)
Maximum 1 (weight limit: 30 lbs per pet)
Pets cannot be left unattended
An off-leash area is available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 75 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aurora-Naperville

Candlewood Suites Hotel Aurora-Naperville

Candlewood Suites Aurora - Naperville Hotel Aurora

Candlewood Suites Aurora-Naperville Hotel

Candlewood Suites Aurora Naperville

Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville, an IHG Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

2/10 Terrible

Donald

Business traveller

27 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

There were hairs in our bed so we didn't stay there! Housekeeping never changed the sheets, they just made the bed. GROSS! There were many long black hairs in the bed.

Stayed 2 nights in Sep 2024

2/10 Terrible

Jireh

26 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They tried to keep my entire $75 incidental fee and I had to report to my bank. Other than that, everything else was bad as well.

Stayed 1 night in Sep 2024

10/10 Excellent

Shawna

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Jenny

Travelled with group

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

In a good location for where we were visiting. It was a bit rundown in the hallways. My main complaint is being given one towel and wash clothe per person on a multi night stay. The water pressure was great in the shower and our room was very clean.

Stayed 3 nights in Aug 2024

10/10 Excellent

Asif

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2024

4/10 Poor

jeffrey

31 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Barbara

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Saw a cockroach in the room, but that could happen at any hotel. The staff was great.

Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Sreekrishna

Travelled with family, Travelled with family and small children

13 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

FIX THE SHOWERS ! The water pressure in the bathroom is horrible. Its a trickle at best !

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice staff

Stayed 1 night in Aug 2024

10/10 Excellent

Andolf

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay

Stayed 2 nights in May 2024

10/10 Excellent

john

4 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Aliyah

Travelled with family and small children

4 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I tried to cancel my hotel room while I was in LABOR. Literally LABOR. I was 38 weeks and they wouldn’t allow it.

Stayed 1 night in Jul 2024

10/10 Excellent

Deneiva

29 Jul 2024

Clean neat and nice

Stayed 1 night in Jul 2024

6/10 Okay

Luigi

Travelled with family

25 Jul 2024

Disliked: Property conditions & facilities

Hotel was clean and staff was nice. However the areas felt a little sketch and unsafe.

Stayed 1 night in Jul 2024

10/10 Excellent

Richie

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice quiet place! Liked the gym.

Stayed 3 nights in Jun 2024

10/10 Excellent

Guadalupe

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

JORGE

23 Jul 2024

Liked: Cleanliness

Stayed 4 nights in Jul 2024

4/10 Poor

Krystle

Travelled with partner

21 Jul 2024

Disliked: Cleanliness, amenities

I stayed at the property for my birthday. I woke up the next morning to make some coffee and it was an old coffee bag still left in the coffee maker that had molded so bad, it was disgusting. I spoke with the guy at the front desk about it and he told me they would take $20 off my stay when I check out. I checked out on Sunday July 14th. I called that Wednesday because I see that I was never credited the $20. The guy told me he would get back to me. I haven’t heard from him since. I tried to dispute it thru my bank, but wasn’t able to. I’m very disappointed with them and would never stay there again. Even after the coffee incident, I went to chill on the patio and it was filled with spider webs and was infested with bugs. Don’t recommend

Stayed 2 nights in Jul 2024