Holiday Inn Augusta West I-20, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Augusta West I-20, an IHG Hotel

Exterior
Meeting facility
Room, 2 Double Beds, Accessible (Communication, Accessible Tub)
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
441 Park West, Grovetown, GA, 30813
  • Doctors Hospital of Augusta
    ‪5 min drive‬
  • Augusta Mall
    ‪6 min drive‬
  • Fort Eisenhower
    ‪7 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪19 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Augusta West I-20, an IHG Hotel

Hotel in Grovetown with free breakfast and a 24-hour fitness center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Augusta West I-20, an IHG Hotel offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Augusta West I-20, an IHG Hotel. During your stay, you'll be close to Fort Eisenhower. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Kems
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 7 minutes by car from Fort Eisenhower and 9 minutes from Augusta National Golf Club
Holiday Inn Augusta West I-20, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1855 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Augusta West I-20, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

Guests are served free buffet breakfast daily.
Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Kems

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds available
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway beds available
  • Travel cot

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1855 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds available
  • Heating
  • Rollaway beds available

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 945 reviews" "
Rating 8 - Good. 247 out of 945 reviews" "
Rating 6 - Okay. 94 out of 945 reviews" "
Rating 4 - Poor. 46 out of 945 reviews" "
Rating 2 - Terrible. 43 out of 945 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Kirby best server
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Shandria

Liked: Property conditions & facilities
Our stay
Stay was really nice. Not far from the army base. The breakfast was excellent. It was not like eating hotel food. It was like eating at home. I was not expecting drink service. I didn’t eat dinner there but if I had known they served dinner I would have probably eaten there. I need to print Im thankful for that. The kids loved the pool.
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Travelled with family, Business traveller
Liked: Staff & service, amenities
We have stayed here numerous times and are always satisfied with our stay. The staff is very friendly and courteous. This visit was the same except our room could have been cleaner. The kitchenette area was not very clean including the ice bucket so I didn’t use it. There were also some hairs in the tub. The carpet color hid dirt but I could still tell it was dirty by looking at the specks on the floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime

Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was great. The person who checked us in was well informed and made it easy to find the room.
Stayed 1 night in Sep 2024

8/10 Good

LaCresha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Lenore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very spacious. The beds were comfortable and sheets so soft. Breakfast was normal hotel fare, but what made it really nice was the service. You get your food and then are served all your drinks in a nice area by very friendly staff. The evening bar had good prices on food and drinks.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, not too far from Eisenhower
Stayed 2 nights in Aug 2024

10/10 Excellent

Maurice

Stayed 1 night in Jul 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast, super price
Stayed 1 night in Aug 2024

10/10 Excellent

kenneth, W. Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations for price
Stayed 1 night in Aug 2024

6/10 Okay

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk clerk at check in was rude and confusing.
Stayed 1 night in Jul 2024

8/10 Good

Vanessa, Berkeley Springs

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
The breakfast area was unorganized. Coffee station on other side of breakfast area.. you have to go to the bar for juices and water etc. Food items was not out at the time it should have opened… poor planning.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great it just one issue one of the elevators was broke and on the fifth floor it was a special way to summon the working elevator but wasn’t posted how so I took the steps down
Stayed 6 nights in Jul 2024

8/10 Good

Melissa

Liked: Staff & service, room comfort
Nice stay. Bed super comfortable. Couch unusable. Room smelled like old cigarettes. Rug old and gross with burn marks. Change those things and it would be 5 stars on all.
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024