Candlewood Suites Augusta, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Augusta, an IHG Hotel

Premium bedding, desk, laptop workspace, blackout curtains
Property amenity
Exterior
Property amenity
Studio Suite

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
1080 Claussen Road, Augusta, GA, 30907
  • Forest Hills Golf Course
    4 min drive
  • Augusta National Golf Club
    5 min drive
  • Waffle House
    4 min walk
  • Augusta, GA (AGS-Augusta Regional)
    21 min drive

Room options

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Queen Bed

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Candlewood Suites Augusta, an IHG Hotel

Hotel in Augusta with a 24-hour fitness center and a 24-hour business center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Augusta, an IHG Hotel offers 80 accommodations with DVD players and complimentary newspapers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Augusta, an IHG Hotel. During your stay, you'll be within walking distance of Topgolf. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from Augusta National Golf Club and 13 minutes from Fort Eisenhower
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Augusta, an IHG Hotel. Free self parking is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 112
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • DVD player
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100 per week
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Augusta
Candlewood Suites Hotel Augusta
Candlewood Suites Augusta Hotel Augusta
Candlewood Suites Augusta Hotel
Candlewood Augusta
Augusta Candlewood Suites

Candlewood Suites Augusta, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 244 reviews" "
Rating 8 - Good. 84 out of 244 reviews" "
Rating 6 - Okay. 26 out of 244 reviews" "
Rating 4 - Poor. 14 out of 244 reviews" "
Rating 2 - Terrible. 14 out of 244 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donte

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing
Stayed 2 nights in Sep 2024

4/10 Poor

Katherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wesley

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Planned on staying for a few weeks but hotel rudely told us we couldn’t extend although we had a leak with our ac and carpet had a wet spot and room wouldn’t have been able to rent after speaking with hotel staff informing them that we were extending and would stay in the room and they didn’t have to comp us but they made us check out due to over bookings and not enough vacancy for an in town event even though we had previously informed them that we would need to be staying for 7-10 days and being assured it was ok. On the day we checked out we were told management would help figure out something and if not we would be comped points through their rewards program and never received any
Stayed 2 nights in Aug 2024

8/10 Good

Dayeon

Liked: Cleanliness, staff & service, property conditions & facilities
the only problem i had was the air conditioner went out.
Stayed 1 night in Aug 2024

10/10 Excellent

LaTorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing including the staff. The facility is kept very well, didn’t hear any noise from other guests or staff.
Stayed 1 night in Aug 2024

4/10 Poor

Daffany

Liked: Cleanliness
Disliked: Staff & service, room comfort
Could have been a great state only it was just so
The stay could have been marvelous but it wasn't I was really good in this process and I acted in a way of manner that I should acted and handle the situation it was very very hot in the room I never did say anything it was an air conditioner in the living room but it was no air conditioning a bedroom which that was fine if the bedroom was stay cool so I thought maybe that it was just cuz it was so hot outside that that's probably why it wasn't cooling down at the time I waited until 11:00 to see that it's not going to cool down and it's going to stay hot in that room so I notified front desk the girl at the front desk was amazing she was very alert about my situation she wouldn't check the other rooms to see if it was cooler and I end up getting another room well the other room wasn't cooler either them hotel might want to get a little small unit put in those rooms cuz it's extremely hot in there very uncomfortable for you to sleep you can't even sleep in the bed other than that I can say it was great but it was a miserable Stay cuz it was hot only only cuz it was hot I'm really good and I never complain about anything but I would like somebody take this in the manner of doing something special for my hot stay due to this I had to stay in the living room the whole time and I could not sleep in the bed like normal people do at night time
Stayed 1 night in Aug 2024

4/10 Poor

Howard

Disliked: Cleanliness, property conditions & facilities
Room smelled awful. Tv didnt work. Front desk put me in another room. In that room the door card key needed batteries replaced. The lamp didnt work. And also smelled awful.
Stayed 1 night in Aug 2024

8/10 Good

Tonia

Business traveller
Liked: Staff & service, room comfort
The was comfortable but it could use some renovations.
Stayed 1 night in Jul 2024

10/10 Excellent

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice accommodations
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Stayed 1 night in Jul 2024

10/10 Excellent

joyce

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for one night. 64. For Hotel 75.00 for our pet...really ???
Stayed 1 night in Jul 2024

10/10 Excellent

Loche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly receptionist. Very welcoming. Comfortable environment.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Carl

Stayed 1 night in Jun 2024

2/10 Terrible

David and Wendy

Stayed 3 nights in May 2024

10/10 Excellent

Eddie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about was they don’t have a pool and my kids love the pool.
Stayed 2 nights in May 2024

6/10 Okay

Demetrice

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator was broken & hotel very dated… Staff was extremely friendly which was a plus
Stayed 1 night in May 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and cleanliness were very good, the only negative thing about our stay was that we were on the 2nd floor and the elevator was out of service the whole time. Having said that, I work in the maintenance field and understand that sometimes the time it takes to have repairs done can be out of your control.
Stayed 2 nights in May 2024

6/10 Okay

Ashley, Knoxville

Stayed 1 night in May 2024

2/10 Terrible

Miriam

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I feel like I was ripped off!!!
I wasn’t satisfied with my room. It was hot in the bedroom and cold everywhere else. The TV in the bedroom didn’t have any sound to it. I called the front desk and a lady told me she would come check it. She said to give her 5 minutes, she never showed up! I asked for a room with two beds. I booked my room on line, I clicked on a room with two beds. When I checked in I was told that they don’t have rooms with two beds. I didn’t believe that!!!! So I got a room with a let out bed and a bed. My room cost $118 per night and the was no BREAKFAST! I was very disappointed with the service we had to make up the bed we pulled out! I promise I won’t bother you guys again and I’m going to warn my friends to steer clear!!
Stayed 1 night in May 2024

10/10 Excellent

sidney

Stayed 3 nights in Apr 2024

10/10 Excellent

Shakiyah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- many pluses
The location is nice and quiet! Hotel has a few better than average amenities- like the fitness room which is more than just a treadmill and elliptical. The room was very comfortable and the bed was heavenly. I love that this property has the full Dove shower gel, shampoo and conditioner in the shower. Thank you! The staff was super friendly We’ll be back!
Stayed 1 night in Feb 2024