Tru by Hilton Asheville Blue Ridge Parkway

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Asheville Blue Ridge Parkway

Terrace/patio
Lobby
Business centre
Breakfast area
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1500 Tunnel Road, Asheville, NC, 28805
  • Western North Carolina Nature Center
    5 min drive
  • Blue Ridge Parkway Visitor Center
    5 min drive
  • Waffle House
    2 min walk
  • Asheville, NC (AVL-Asheville Regional)
    24 min drive

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Asheville Blue Ridge Parkway

Hotel with free parking, in the vicinity of Blue Ridge Parkway Visitor Center
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Tru by Hilton Asheville Blue Ridge Parkway offers 86 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Asheville hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Asheville Blue Ridge Parkway. During your stay, you'll be within walking distance of Chatlos Memorial Chapel. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Blue Ridge Parkway Visitor Center and 7 minutes from Asheville Mall
  • Cats and dogs welcome for a fee
Tru by Hilton Asheville Blue Ridge Parkway offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Asheville Blue Ridge Parkway also features coffee/tea in a common area, a convenience store, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this Asheville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Seasonal outdoor pool

Family friendly

  • Corner/local shop
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Asheville East
Tru by Hilton Asheville Blue Ridge Parkway Hotel
Tru by Hilton Asheville Blue Ridge Parkway Asheville
Tru by Hilton Asheville Blue Ridge Parkway Hotel Asheville

Tru by Hilton Asheville Blue Ridge Parkway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 282 out of 426 reviews" "
Rating 8 - Good. 86 out of 426 reviews" "
Rating 6 - Okay. 31 out of 426 reviews" "
Rating 4 - Poor. 11 out of 426 reviews" "
Rating 2 - Terrible. 16 out of 426 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
I have stayed here twice in the last year. The first time we had ants in the room. This time I was greeted with a receptionist that was too busy on her phone with her EarPods to check us in. Then she gave us a key that didn’t work. The room floor was wet and sticky. Hair in the bed and the entire bed smelled like a wet dirty dog. They gave us one towel wash cloth etc for the entire weekend and not enough toilet paper.
Stayed 2 nights in Sep 2024

10/10 Excellent

Grant, Cedar Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery right out the hotel room window. I would go out of my way to stay at this very clean hotel again. The staff were very helpful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheela

Liked: Cleanliness, property conditions & facilities
They charged for EV charger which was not informed earlier. Usually ev charging is complimentary at hotels. Was very dissatisfied about that.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 3 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice facility but walls in rooms are not well insulated, if at all. Noisy neighbors on one side, plumbing sounds on the other. Also, fan cannot be set to stay on to circulate air and provide 'white noise'.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was friendly and helpful which made this nice hotel a great stay. My only suggestion would be to make the coffee bar larger so it is accessible to more than two people at a time. Thank you for the nice cues and proper pool table.
Stayed 2 nights in Aug 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 3 nights in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom was never cleaned before I checked in
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and super clean hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ROY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern decor.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
We had such a great stay in Asheville. Try never had any bad traffic. Tru was clean and they came in after a couple of days to give us fresh towels and made our bed. So nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was like being at home and shower was awesome
Stayed 1 night in Aug 2024

2/10 Terrible

RAQUEL

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad es que no le gusto. El olor desde que entra al hotel es fatal y en la habitación peor, tuve que tomar antialérgico. La cortina del baño manchada, el anti resbalante sucio. Cancele mi estadía allí.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristen

Stayed 1 night in Jul 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Rooms were small and pillows were awful.
Stayed 8 nights in Jul 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s got super fun decor and good breakfast options. The staff is friendly and expert at their jobs. My room was quite comfortable and I plan to be back here again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Ronak, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

William A Furlow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024