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Mountain Inn & Suites

2.5 star property

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Photo gallery for Mountain Inn & Suites

Exterior
Lobby lounge
Hiking
Point of interest
Hiking

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
755 Upward Rd, Flat Rock, NC, 28731
  • Western North Carolina Air Museum
    ‪5 min drive‬
  • Flat Rock Playhouse
    ‪6 min drive‬
  • Bonclarken Conference Center
    ‪7 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property – evening/night

The Lodge at Flat Rock

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.9 out of 5, Exceptional, (1161)
The price is €128
for 1 room
includes taxes & fees
21 Feb - 22 Feb
The Lodge at Flat Rock

About this property

Mountain Inn & Suites

Hotel with free breakfast, in the vicinity of Carl Sandburg Home National Historic Site
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a business center, and concierge services are onsite.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The free breakfast at Mountain Inn & Suites gets good marks from our customers. During your stay, you'll be close to Carl Sandburg Home National Historic Site. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Guests really like the accommodations for the overall comfort, cleanliness, and comfy beds
  • 7 minutes by car from Carl Sandburg Home National Historic Site and 9 minutes from Burntshirt Vineyards
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at Mountain Inn & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Flat Rock hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 794 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 21 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

8/10 Good

john

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

larry

Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Stayed 1 night in Sep 2024

10/10 Excellent

ANNE

Stayed 2 nights in Sep 2024

8/10 Good

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms most important, friendly staff very helpful
Stayed 1 night in Sep 2024

8/10 Good

Antonette, Boca Raton

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a beautiful and friendly property. The room was comfortable, everything (TV, bathroom facilities, etc.) worked, and the entire facility was very clean. During our visit, Hurricane Helene moved across the area, and the hotel lost power. The staff did everything they could to make sure everyone was safe. When we left, the property had no damage despite high winds and flooding rainfall. At checkout, the staff could not print a receipt for us but promised to email us one when the electricity was restored. They were also allowing guests to wait out the storm in the lobby and breakfast areas. Overall, we were highly impressed by Mountain Inn and Suites, and we recommend it to anyone looking for a restful getaway.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Very nice. Staff great
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
I loved everything about the stay at Mountain Inn. The room and staff were the best. I would have liked a bar or two in shower to help me step across bathtub to get in and out because I am elderly, but don’t need handicap room.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was very good. Courteous employees. We had a wonderful stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and the staff was great. The only reason I didn't give 5 stars was the very terrible breakfast options. We ended up going to a grocery store to purchase breakfast foods for our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff was wonderful! We sat in the lounge area for hours enjoying fellowship and the fresh mountain air.
Stayed 3 nights in Sep 2024

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Liked: Amenities
Good location for Dlat Rock and Hendersonville.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Travelled with family
We are repeat customers. Everything top notch! Including staff!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Damp Room
The lobby was nice and enjoyable to hang out there. The room was damp, event with the ac running. The shower made a loud noise when you turned it on. It seemed that at some point the bathroom counter fell, broke the tile, and they just reconnected it. We've stayed here before and never had issues but it may be time to update.
Stayed 3 nights in Aug 2024

8/10 Good

TROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. The staff was super friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, affordable, clean room, had the feel of a family run hotel. I found the facilities and the room to be very clean and well maintained. TV could be larger for sure but would not stop me from staying here again. I would definitely recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mother, daughter and granddaughter who wecomed us were precious, funny and accommidating. So enjoyed them.
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Staff & service
Very helpful staff.
Stayed 2 nights in Sep 2024