DoubleTree by Hilton Asheville - Biltmore - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Premium Room, 1 King Bed, Accessible, Non Smoking

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Hot tub

Breakfast available

Room service

Housekeeping

Pet-friendly

Explore the area

115 Hendersonville Road, Asheville, NC, 28803

Historic Biltmore Village
7 min walk
Mission Hospital
3 min drive
The Orange Peel
4 min drive
Asheville, NC (AVL-Asheville Regional)
16 min drive

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

Sleeps 4
1 Double Bed and 1 Twin Sofa Bed

Junior Suite One Queen and One Sofa Bed

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Two Double Beds Non-Smoking with Balcony

Sleeps 4
2 Double Beds

Suite, Accessible, Non Smoking

Sleeps 4
1 King Bed

Room, Accessible, Non Smoking

Sleeps 4
1 Double Bed

Two Queen Beds Non-Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

One King Bed Non-Smoking with Balcony

Sleeps 2
1 King Bed

Suite One King Bed Non-Smoking

Sleeps 4
1 King Bed

One King Bed

Sleeps 2
1 King Bed

Suite Two Double Beds with Balcony

Sleeps 6
2 Double Beds

Suite One King Bed

Sleeps 4
1 King Bed

Premium Room, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, Accessible, Non Smoking

Sleeps 4
1 Double Bed

Premium Suite, Non Smoking

Sleeps 4
1 King Bed

Room, 1 Double Bed, Non Smoking

Sleeps 4
1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

Sleeps 4
1 King Bed

Classic, One King and One Sofa Bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Two Double Beds

Sleeps 4
2 Double Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

5 Jan - 6 Jan

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

DoubleTree by Hilton Asheville - Biltmore

Suburban hotel with a 24-hour fitness center and a 24-hour front desk

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Asheville - Biltmore. During your stay, you're just a quick walk from Cathedral Of All Souls. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi and wired Internet
Free self parking and RV/bus/truck parking
Enjoy American cuisine while dining at TGI Fridays
Full breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the overall condition of the property and the clean accommodations
Just a 5-minute drive from Harrah's Cherokee Center - Asheville and 11 minutes from Biltmore Estate
Local-area shuttle service available for a fee
Pets welcome for a fee (restrictions apply)

DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 129120 square feet (12000 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

TGI Fridays - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

The Market Place - This coffee shop specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Local area shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 6:30 AM–10 AM: USD 9-16 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

TGI Fridays
The Market Place

Things to do

24-hour fitness centre
Indoor pool
Shopping
A hot tub

Family friendly

Corner/local shop
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference space (129120 square feet)
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Phone accessibility kit
Pool hoist on site
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Fireplace in reception
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

37-inch flat-screen TV
TV channels
iPod dock
Films for purchase
Premium channels
Video game console

Food and drink

Coffee/tea maker
Minibar

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
In-room massage
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per stay
Weight limit: 75 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 9 to 16 per person
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Asheville Biltmore

DoubleTree Hilton Asheville Biltmore

DoubleTree Hilton Hotel Asheville Biltmore

DoubleTree Hilton Asheville Biltmore Hotel

DoubleTree by Hilton Asheville - Biltmore Hotel

DoubleTree by Hilton Asheville - Biltmore Asheville

DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Susan

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Vicki

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the convenience to the Biltmore an ssurrounding area. We will definitely stay again on a return trip

Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk ladies were especially friendly and helpful

Stayed 2 nights in Sep 2024

10/10 Excellent

carla

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very welcoming staff. Carla was excellent and gave us some history of the property and very helpful with fining dining.hot tub and pool clean. Will stay here again

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

18 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

16 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

nichole r

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

Deborah, Brunswick

Travelled with group

5 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

One of the elevators was out of service and mad for a much longer walk. Their cookies were good. Night staff were extremely friendly. Breakfast was not included in the price of the stay. Close to downtown and the Biltmore. A lot of restaurants within 5 miles but no sit down breakfast restaurants. No microwave!!

Stayed 2 nights in Sep 2024

6/10 Okay

Heriberto

Travelled with family and small children

4 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Needs renovations

Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

2 Sept 2024

Stayed 3 nights in Aug 2024

8/10 Good

Debbie

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2024

6/10 Okay

Christopher

Business traveller

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

4/10 Poor

Christina

30 Aug 2024

Liked: Staff & service

There were a few cops dealing with a disturbance in the parking lot when I arrived. Not sure how safe the area is. I noticed a security person in the parking lot when I left at 4:30am but he didn’t make sure I got to my car ok he headed inside. The first night you could hear a dog barking and the next morning also. When I asked the front desk about it she said it was the floor above me and did I want to change rooms. Shouldn’t the people with dogs be put further away from other guests if possible? Why should I have to move. The second night there was another dog barking on my floor it sounded like it was right in the hallway it was so loud. It was the worst hotel experience I’ve had with noise from dogs barking. The room felt cheap for the star rating. I expected better.

Stayed 2 nights in Aug 2024

8/10 Good

scott

Travelled with partner

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

everything was above average with the exception of water pressure.

Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

25 Aug 2024

Liked: Cleanliness, property conditions & facilities

Great stay!

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nice room that was clean and the climate control kept the room comfortable. The cookie was an amazing added bonus. It was very close to Biltmore Estate and downtown Asheville. I would recommend this hotel to a friend.

Stayed 2 nights in Aug 2024