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5.0 out of 5

"The staff was very friendly and kind. They gave us an upper room in the same price . The environment was unique . The only disadvantage is that the k ... " More

By a verified traveller on Tue 02 May 2023

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Deluxe Suite, Mountain View (Master)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Junior Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Room, Land View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Delina Mountain Resort. During your stay, you'll be connected to a shopping centre and close to Nikos Xylouris Home. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor pool
  • Indulge with body treatments, manicures and pedicures or aromatherapy at Relaxation Salon
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and archery
  • Just a 4-minute drive from Nikos Xylouris Home and a few minutes from Museum of Grylios
  • Airport and ferry terminal shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)

Delina Mountain Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Delina Mountain Resort

Everyone (1)
5 out of 5
The staff was very friendly and kind. They gave us an upper room in the same price . The environment was unique . The only disadvantage is that the kafeneion and breakfast room are should be bigger.

Posted by on 2 May 2023

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Comment from Hotel Management

5 May 2023 by Reservation Department

Σας ευχαριστούμε πολυ κυρία Χρυσανθη!Θα χαρουμε να σας φιλοξενησούμε ξανα σε επομενη φορα.

About the Delina Mountain Resort

Location Anogia, Anogia, Crete Island 74051

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 01 July to 31 December:

  • One of the swimming pools

Property Features

Delina Mountain Resort offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly Delina Mountain Resort. A round-trip airport shuttle and a ferry terminal shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Anogia hotel.

  • 13 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Washer/dryer

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Delina Mountain Resort offers 13 accommodations with fireplaces and washers/dryers. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Beds feature down duvets. Plasma televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Anogia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Fireplace
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

On-site venue – This restaurant specialises in Greek cuisine and serves breakfast, lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scooter/moped rentals on site
  • Playground on site
  • Archery on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Relaxation Salon. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Delina Mountain Resort offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 9:00 PM
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • No lifts
  • Property registry number - 1041K014A0014801
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
  • Firewood fee: EUR 5 per accommodation, per night
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Firewood fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Delina
  • Delina Mountain
  • Delina Mountain Anogia
  • Delina Mountain Resort
  • Delina Mountain Resort Anogia
  • Delina Mountain Resort Anogia, Greece - Crete
  • Delina Mountain Resort Hotel
  • Delina Mountain Resort Anogia
  • Delina Mountain Resort Hotel Anogia

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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