Residence Inn By Marriott Boston Andover

3.0 star property

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Photo gallery for Residence Inn By Marriott Boston Andover

View from property
Outdoor pool
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
Basketball court

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
500 Minuteman Rd, Andover, MA, 01810
  • Methuen Memorial Music Hall
    ‪6 min drive‬
  • Andover Country Club
    ‪7 min drive‬
  • Lawrence General Hospital
    ‪9 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪32 min drive‬

Room options

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn By Marriott Boston Andover

Hotel in Andover with free breakfast and a 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn By Marriott Boston Andover. During your stay, you'll be close to Andover Dog Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Methuen Memorial Music Hall and 7 minutes from Greycourt State Park
  • Pets welcome for a fee
Residence Inn By Marriott Boston Andover offers its guests an outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn By Marriott Boston Andover. Free self parking is available.

This 3-star Andover hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Outdoor pool
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (624 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 610 reviews
Rating 8 - Good. 149 out of 610 reviews
Rating 6 - Okay. 75 out of 610 reviews
Rating 4 - Poor. 31 out of 610 reviews
Rating 2 - Terrible. 31 out of 610 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Travelled with family
Disliked: Amenities, property conditions & facilities
None of the 3 tvs worked at all ,phones did not work at all and the tub kept filling up while showering ao your standing in the dirty water while you shower. Wow
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy place
The place is a older hotel but if they kept it up I wouldn't of complained. There was trash bags on the second floor, the laundry room hasn't been cleaned in months and the was tenants clothes all over the laundry room and my room was ok but the floors were dirty so it sketches me out if my sheets were even clean. Go to another hotel and don't waste your time here. Shame on Marriott for allowing a hotel so be that dirty
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice and quiet hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

JoAnne

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointed
I felt our room 126 was very worn out and dated. The lamp was broken and just felt like a cheap motel. Also, very smelly. I told the front desk, and she just said Oh, I’m sorry. There should also be rules, no nightmare, pajamas allowing in breakfast area. Very low class.
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Jorge

Travelled with family
Beds were dirty
Stayed 2 nights in Oct 2024

6/10 Okay

andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

DELWYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

DONALD

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a homeless shelter for illegal immigrants. Its not a hotel. Something that would have been nice to of been told prior to booking.
Stayed 3 nights in Oct 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property is very dated - multiple maintenance issues with our room and staff were not attentive to those needs (including brown water coming from faucets). Lots of updating needed at this facility.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rafael, North Andover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 2 nights in Oct 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Neisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2024

8/10 Good

DARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk recommended a great spot for lunch; walkable. Beautiful area. Place could use some modernization but everything is perfectly fine, just a bit dated if you care about that.
Stayed 1 night in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 3 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a week... very quiet area, near the interstate. The outdoor hot tub was fantastic! My only complaint was the eggs served for breakfast were very gross - definitely processed food. Tasted like eating plastic.
Stayed 7 nights in Sep 2024

2/10 Terrible

Carlos

Stayed 1 night in Jul 2024

6/10 Okay

Steve, Laguna Beach

Liked: Cleanliness, staff & service
Really felt like going back in time when I got to the room. I was only there late evening to very early morning so I can't comment on the long term qualities. Friendly staff and clean room but there was very little in the room that felt contemporary...especially from the standpoint of digital interfaces. In the wall telephone data transfer ports a plenty. Lighting was dark and starkly brash colored. Then when I tried to get on the wireless system it required me to open an account with Marriot Bonvoy. C'mon, even the cheapest motels don't require you to give up personal information to connect to the internet. In my view, that is not free.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was Nice friendly staff and safe and great location
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nawaf

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place for families and long stay
Stayed 5 nights in Aug 2024

10/10 Excellent

EDILAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024