Homewood Suites by Hilton Boston / Andover

3.0 star property

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Photo gallery for Homewood Suites by Hilton Boston / Andover

Exterior
Lobby
King, Suite, 1 Bedroom, Non Smoking
Seasonal outdoor pool, open 8:00 AM to 9 PM, pool umbrellas
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
4 Riverside Dr, Andover, MA, 01810
  • Lawrence Public Library
    ‪6 min drive‬
  • Andover Country Club
    ‪6 min drive‬
  • Lawrence General Hospital
    ‪7 min drive‬
  • Manchester, NH (MHT-Manchester-Boston Regional)
    ‪32 min drive‬

Room options

Suite, Accessible, Non Smoking

  • 69 sq m
  • Sleeps 7
  • 2 King Beds

Suite, Non Smoking

  • 69 sq m
  • Sleeps 7
  • 2 King Beds

King, Studio Suite, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, 1 Bedroom, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Boston / Andover

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Homewood Suites by Hilton Boston / Andover offers 82 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Select Comfort beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Andover hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Boston / Andover. During your stay, you'll be close to SMG Women's Health Lawrence. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Lawrence Public Library and 6 minutes from Lawrence Heritage State Park
  • Cats and dogs welcome for a fee (restrictions apply)
Homewood Suites by Hilton Boston / Andover offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Boston / Andover. The hotel can provide concierge services and a complimentary grocery shopping service. Self parking is free. A complete renovation of Homewood Suites by Hilton Boston / Andover was completed in June 2020.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Fence around the pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – June 2020
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0007990090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 9 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andover Homewood Suites
Hilton Andover
Homewood Suites Andover
Homewood Suites Boston Andover
Homewood Suites Hilton Boston Andover
Homewood Suites Hilton Boston Hotel Andover
Homewood Suites Hilton Boston Andover Hotel
Homewood Suites by Hilton Boston / Andover Hotel
Homewood Suites by Hilton Boston / Andover Andover
Homewood Suites by Hilton Boston / Andover Hotel Andover

Homewood Suites by Hilton Boston / Andover Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 798 reviews
Rating 8 - Good. 222 out of 798 reviews
Rating 6 - Okay. 59 out of 798 reviews
Rating 4 - Poor. 34 out of 798 reviews
Rating 2 - Terrible. 41 out of 798 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivor

Stayed 1 night in Oct 2024

10/10 Excellent

Holly, Hingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. The breakfast was good and was close to downtown Andover.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, quiet location. Seemed like a nice place to spend a couple of days, we were only there for one night. Nice big breakfast buffet, pet friendly and nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
The hotel was very clean and all staff was friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property and staff were praiseworthy. The breakfast provided was adequate. However, we notified the front desk regarding an unpleasant stain, classified as a #2, on the top cover of the bedding, which was also associated with a discernible odor. It is crucial for the housekeeping team to improve their procedures by ensuring that all items are completely replaced after each guest's departure and to implement a more organized methodology. This establishment is owned by Hilton.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Heaven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

JASON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very friendly and the room was nice however there was a slight fishy odor that was unpleasant. Otherwise the room was very clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great!
Stayed 4 nights in Oct 2024

8/10 Good

DEBARSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suites...breakfast was nice with different options available...staff is pretty decent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and the rooms were very nice. The breakfast was good, too, and the woman who prepared it was the sweetest! We enjoyed our stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The grounds were clean and well kept. The parking lot was a bit small for all the rooms to be fully accommodating.at 9PM at night, I found myself driving around the entire building searching waiting until someone left to get a spot to go inside.Other than that everything was fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay!
Stayed 1 night in Aug 2024

6/10 Okay

Sam

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Cielo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good hotel, no problems with the stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Julio

Stayed 1 night in Aug 2024

4/10 Poor

Jagannathan, Mount Laurel

Disliked: Cleanliness, staff & service, property conditions & facilities
Property needs update and customer service issues
Stayed 1 night in Aug 2024

4/10 Poor

Selena

Not so professional
Front desk charged me twice and the guy didn’t know how to fix it , had to wait 4 days to get my money back and switch rooms once I got there because sofa and rugs had weird white stains on it if you know what I mean
Stayed 1 night in Aug 2024

10/10 Excellent

bernabe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who cook the breakfast she was so kind shes so nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honesty
One of the cleanest nicest rooms I've ever stayed in.
Stayed 1 night in Aug 2024