DoubleTree by Hilton Napa Valley - American Canyon - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Premium bedding, down duvets, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

Gym

Parking included

Room service

Breakfast available

Explore the area

3600 Broadway St, Hwy 29, American Canyon, CA, 94503

Eagle Vines Golf Club
5 min drive
Solano County Fairgrounds
6 min drive
Six Flags Discovery Kingdom
10 min drive
Napa, CA (APC-Napa Valley)
7 min drive

Room options

Two Queen Beds, Non-Smoking, Accessible

28 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room

28 sq m
Sleeps 2
1 King Bed

Room, Accessible, Non Smoking

28 sq m
Sleeps 4
2 Queen Beds

Standard Room

28 sq m
Sleeps 4
2 Queen Beds

Standard Room

28 sq m
Sleeps 4
2 Queen Beds

Standard Room

28 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Standard Room

28 sq m
Sleeps 2
1 King Bed

Standard Room

28 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

DoubleTree by Hilton Napa Valley - American Canyon

Art Deco hotel with a 24-hour fitness center and a 24-hour business center

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

DoubleTree by Hilton Napa Valley - American Canyon offers 132 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Napa Valley - American Canyon. During your stay, you'll be close to Veterans Memorial Dog Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.

Free WiFi and wired Internet
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Just a 4-minute drive from Veterans Memorial Dog Park and 14 minutes from Napa Valley Wine Train

DoubleTree by Hilton Napa Valley - American Canyon offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Napa Valley - American Canyon. Self parking is free.

This Art Deco American Canyon hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:00 AM.

Gaia Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 6 AM–10:00 AM: USD 10-20 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Gaia Restaurant

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Cots/infant beds (surcharge)
Outdoor pool
Fridge

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services

Business services

24-hour business centre
Computer station
Conference centre

Outdoors

Firepit
Outdoor furniture
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Cots/infant beds (surcharge)
Down duvet
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV/satellite channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Cribs (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival. Guests are required to download the property's Hilton Honors mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hotel Napa

Hilton Napa

DoubleTree by Hilton Napa Valley American Canyon

DoubleTree by Hilton Napa Valley - American Canyon Hotel

DoubleTree by Hilton Hotel Spa Napa Valley American Canyon

DoubleTree by Hilton Napa Valley - American Canyon Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Robert

Travelled with family

20 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Property was ok,battery in the smoke alarm went out at 1am causing a loud repetitive chirping, the front desk couldn’t fix it until the next day, so it caused a restless night for my family. To be fair, they offered to move us to a different room at 2am, which seemed like a worse idea.

Stayed 1 night in Aug 2024

8/10 Good

Joe

Travelled with partner

20 Aug 2024

Location

Stayed 2 nights in Jul 2024

8/10 Good

Leyla

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the hotel they are making it better but still needs a little more work

Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

15 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Esmeralda

Travelled with family and small children

11 Aug 2024

Liked: Staff & service, amenities

The room has a weird smell, sheets had obvious stains, the bathroom door wouldn't fully close (so the lock was basically useless), and there was a giant crack in the wall by the headboard of one of the beds. The staff was wonderful and very helpful, but the rooms could use some better upkeep.

Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Travelled with partner

11 Aug 2024

Very nice staff and bar/restaurant

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Travelled with group

4 Aug 2024

Liked: Staff & service

The door to the restroom did not close/open properly and continued to make a loud rubbing sound. Bathrooms look old and warn. Appeared to be drink marks on a wall. And curtains for whatever reason, had large stains.

Stayed 1 night in Aug 2024

6/10 Okay

Zachary

Business traveller

4 Aug 2024

Liked: Staff & service, property conditions & facilities

Beautiful hotel

My stay overall was okay. Just a couple things that happened. When I initially entered the room I didn't have any towels to shower with. I asked somebody out in the hallway for a towels was never delivered. Any towels. Next morning left for work about 3:00 a.m. came back to my room. The food I had there was thrown away but the trash was left sitting in the trash cans. But luckily and very happily managed me. Did able to cop me a free meal there and I'm very thankful for that. Because food nowadays is very expensive. I asked again for towels for the room and again I was ignored. No towels were delivered to my room The ladies out in the hallway cleaning rooms. I was just looked at.

Stayed 3 nights in Jul 2024

10/10 Excellent

Kimba

2 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

William

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was only a way station for me. Left in the morning and came back at night to sleep. Did not have the room cleaned while I was there, no need. I would stay there again if/when my journeys bring me back to the area.

Stayed 4 nights in Jul 2024

4/10 Poor

Stacie

30 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not impressed

We got to the hotel, got our room on the second floor to find out the elevator was not working. Our room was very dated and not the cleanest place we have stayed for sure. On Sunday I tried to make a spa appointment (there are signs up boasting relaxation) to find out the spa is permanently closed. We tried to eat at the restaurant that has very limited hours. We tried to get ready to leave the hotel and had no water in the shower and only cold water in the sink.. we were told it was a leak and were offered a late checkout. Our bed was not comfortable and we wi not be staying here again.

Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

denisse

28 Jul 2024

Liked: Staff & service

Comfortable, but not clean

Stayed 1 night in Jul 2024

6/10 Okay

Kristin

Travelled with family

25 Jul 2024

Liked: Staff & service

Hotel was just ok. Weird smell in room. AC barely worked. Room needed to be renovated. Could be cleaner.

Stayed 1 night in Jun 2024

8/10 Good

Matthew

25 Jul 2024

Liked: Staff & service

Stayed 2 nights in Jul 2024

4/10 Poor

Lourdes

Travelled with family

25 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Just disappointed

Stayed 1 night in Jul 2024

6/10 Okay

Mike

Travelled with family

22 Jul 2024

Very difficult because of the computers not working. Was hoping to check in at 2 pm when we arrived, however was not able to until 6:00 pm. Which threw a wrench in our plans. Was also shocked when people siting at the restaurant brought II Popeyes chicken from the outside and were not asked to leave.

Stayed 2 nights in Jul 2024

4/10 Poor

Dr Louise

Travelled with family

21 Jul 2024

There were spots on the chair in our room the bathroom baseboards were coming apart due to moisture. The system was down because of a larger worldwide issue. I am a Hilton Honors member and could not get an upgrade. Not happy

Stayed 2 nights in Jul 2024

8/10 Good

John

21 Jul 2024

Liked: Cleanliness, staff & service

Ok hotel.

Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Business traveller

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my second stay at this property. It is centrally located, clean beautiful grounds especially the lagoon! The food and service at the restaurant was excellent as well as the service!

Stayed 1 night in Jul 2024