Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Westgate Mall
    5 min drive
  • Baptist St. Anthony's Health Care System
    6 min drive
  • Amarillo Botanical Gardens
    6 min drive
  • Amarillo, TX (TDW-Tradewind)
    8 min drive

Room options

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Dining)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds (Dining)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

Suburban hotel with a fitness center and a 24-hour business center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Candlewood Suites Amarillo-Western Crossing, an IHG Hotel offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
During your stay at Candlewood Suites Amarillo-Western Crossing, an IHG Hotel, you'll be within walking distance of The Galleries at Sunset Center. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free WiFi
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Amarillo Little Theatre and a few minutes from The Galleries at Sunset Center
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Amarillo-Western Crossing, an IHG Hotel.

Smoking is allowed in designated areas at this Amarillo hotel.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 122
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo-Western Crossing, an IHG Hotel Hotel

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 419 reviews" "
Rating 8 - Good. 119 out of 419 reviews" "
Rating 6 - Okay. 45 out of 419 reviews" "
Rating 4 - Poor. 28 out of 419 reviews" "
Rating 2 - Terrible. 12 out of 419 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Blase

Liked: Cleanliness, staff & service, property conditions & facilities
Idk
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Travelled with family
Liked: Property conditions & facilities
No breakfast? Why not at the price paid should have, and if pet friendly as amenity, why change almost $50. Amenities are supposed to be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect
Candlewood Suites are ALWAYS perfect. When I need a hotel Candlewood Suites is what I look for first
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
No breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Anna, Austin

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It IS pet-friendly, just not clean non-smoker human friendly. We switched rooms several times and ALL the rooms smelled disgusting with smoke. Not sure how we ended up here a second time (probably the price), but eww, never again. Just pay a few bucks more and stay at a Holiday Inn Express.
Stayed 1 night in Jun 2024

8/10 Good

Lissette

Stayed 1 night in Jun 2024

10/10 Excellent

Natasha Lee

Stayed 1 night in May 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.
Stayed 1 night in May 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Great place to stay. They just need a bit of repaint in the rooms. But everything was great!
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

Rocky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleased with how spacious and clean my room was. After hours on the road, this hotel was an oasis!
Stayed 2 nights in Apr 2024

6/10 Okay

Roger

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcelino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, well maintained property
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish that they would have had a breakfast available, but otherwise, it was a very pleasant stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

dietrich

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok Hotel
I have stayed here several times and all Has been good. This time toilet was leaking and closet Door with broken hinges. Room should not have been available but…
Stayed 1 night in Dec 2023

10/10 Excellent

NABANITA

Business traveller
Liked: Amenities
Very happy and the stay is comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

4/10 Poor

Ginny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Stayed 2 nights in Nov 2023

8/10 Good

Coni

Stayed 1 night in Nov 2023