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Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property

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Photo gallery for Candlewood Suites Amarillo-Western Crossing by IHG

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Exterior
Property amenity
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Baptist St. Anthony's Health Care System
    ‪5 min drive‬
  • Northwest Texas Hospitals
    ‪5 min drive‬
  • Amarillo Civic Center
    ‪6 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Room amenity

Suite, 1 Bedroom (Dining)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Dining)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed (Dining)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds (Dining)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Amarillo-Western Crossing by IHG

Suburban hotel with a fitness center and a 24-hour business center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Candlewood Suites Amarillo-Western Crossing by IHG offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
During your stay at Candlewood Suites Amarillo-Western Crossing by IHG, you'll be within walking distance of The Galleries at Sunset Center. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free WiFi
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Amarillo Little Theatre and a few minutes from The Galleries at Sunset Center
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Amarillo-Western Crossing by IHG.

Smoking is allowed in designated areas at this Amarillo hotel.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo-Western Crossing by IHG Hotel
Candlewood Suites Amarillo Western Crossing an IHG Hotel
Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Candlewood Suites Amarillo-Western Crossing by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 436 reviews
Rating 8 - Good. 122 out of 436 reviews
Rating 6 - Okay. 47 out of 436 reviews
Rating 4 - Poor. 28 out of 436 reviews
Rating 2 - Terrible. 13 out of 436 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was good. The beds were comfy, the equipment in the kitchen was sufficient and the place was relatively quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Opal

Travelled with family
Liked: Cleanliness, staff & service, amenities
The closet door is directly behind the main door and there was a hole from the door handle of the main door just needs to have some kind of patch or plate put over it and the heavy Curtains above the air conditioner unit really needed to be washed to replaced.They were really lucky looking
Stayed 2 nights in Nov 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candlewood Suites is my go to Hotel when I travel
I was traveling and needed a one night stay so I used a app on my phone to look for a hotel and was happy to find a Candlewood Suites. I've stayed at Candlewood Suites when I travel so I knew my stay would be great!
Stayed 1 night in Nov 2024

10/10 Excellent

Orlando

Stayed 1 night in Oct 2024

8/10 Good

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One bedroom apartment met our needs. The property and furnishings are a little dated,but in good repair.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gary, Fortson

Liked: Amenities, property conditions & facilities
Excellent room and amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert, Scottsdale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite with everything a weary travel needs for a nights rest.
Stayed 1 night in Aug 2024

8/10 Good

Launce

Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable enough for the money
counter full stay for overnight. The beds are a little hard, great value for the money.
Stayed 1 night in Aug 2024

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Blase

Liked: Cleanliness, staff & service, property conditions & facilities
Idk
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Travelled with family
Liked: Property conditions & facilities
No breakfast? Why not at the price paid should have, and if pet friendly as amenity, why change almost $50. Amenities are supposed to be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect
Candlewood Suites are ALWAYS perfect. When I need a hotel Candlewood Suites is what I look for first
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
No breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Anna, Austin

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It IS pet-friendly, just not clean non-smoker human friendly. We switched rooms several times and ALL the rooms smelled disgusting with smoke. Not sure how we ended up here a second time (probably the price), but eww, never again. Just pay a few bucks more and stay at a Holiday Inn Express.
Stayed 1 night in Jun 2024

8/10 Good

Lissette

Stayed 1 night in Jun 2024

10/10 Excellent

Natasha Lee

Stayed 1 night in May 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.
Stayed 1 night in May 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Great place to stay. They just need a bit of repaint in the rooms. But everything was great!
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

Rocky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024