Viejas Casino & Willows Hotel

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VIP Access

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Dates

January 2025

February 2025

Seasonal outdoor pool, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Spa

Bar

Room service

Breakfast available

Explore the area

5000 Willows Road, Alpine, CA, 91901

Viejas Casino
1 min walk
Viejas Outlet Center
2 min walk
Cuyamaca Rancho State Park
15 min drive
San Diego, CA (SAN-San Diego Intl.)
38 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Sleeps 2
1 King Bed

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

55 sq m
Sleeps 4
1 King Bed

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Sleeps 2
1 King Bed

About this property

Adults-only resort with 4 restaurants and a full-service spa

This resort features 4 restaurants, a full-service spa, and a casino. Free wired internet in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 2 coffee shops/cafes. Housekeeping is available on request.

Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include a steam room, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

Our customers tell us they can't get enough of the room service at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features like free valet parking, a free area shuttle, and free wired internet.

Free wired Internet
Free valet parking and self parking
Enjoy international cuisine at The Cafe, one of the property's 4 restaurants and 2 bars/lounges
Full breakfast served daily for a fee
Take a swim in the seasonal outdoor pool
Indulge with manicures and pedicures, body treatments, or massages at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym and a steam room
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Viejas Casino and Viejas Outlet Center
Free local-area, shopping center, and casino shuttle service

Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.

The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.

Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.

Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Free local area shuttle
Free casino shuttle
Free shopping centre shuttle

Food and drink

Full breakfast available for a fee daily 4:00 AM–1:00 PM: USD 3-14 per person
4 restaurants and 2 coffee shops
2 bars/lounges
24-hour room service

Restaurants on site

The Cafe
Grove Steakhouse
Baron Long Bar & Grill
Ginger Noodle Bar

Things to do

24-hour fitness centre
Arcade/games room
Bowling alley
Concerts/live shows
Full-service spa
Seasonal outdoor pool
Shopping
Steam room

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

24-hour business centre
Conference space
Meeting rooms

Outdoors

Garden
Pool cabanas (surcharge)
Terrace

Spa

4 treatment rooms
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open selected days

Accessibility

Lift

50 casino gaming tables
2500 casino slot machines
Bingo
Casino (133000 square feet of space)
Casino VIP room
Designated smoking areas
Fireplace in reception
Games
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Dressing gowns
Bathroom (partially open)
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

TV channels
LCD TV
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Mini fridge

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to May 15:

Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.

Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 75 per accommodation, per day
Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

Business center/computer access
Fitness center access
Health club access
In-room bottled water
Phone calls
Pool access
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 3 to 14 per person
Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will open May 15 and close December 03.
Pool access available from 10:00 AM to 6:00 PM.
This is an adults-only property and guests under 21 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort

Viejas Casino Resort

Viejas Casino Willows Hotel Alpine

Viejas Casino Willows Hotel

Viejas Casino Willows Alpine

Viejas Casino Willows

Viejas Casino & Willows Alpine

Viejas Casino & Willows Hotel Resort

Viejas Casino & Willows Hotel Alpine

Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Neil, Los Angeles

Travelled with partner

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it here!

Stayed 1 night in Sep 2024

10/10 Excellent

silvia, Wilmington

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was comfortable spacious. The staff was incredibly helpful and courteous. Overall a great experience.

Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

21 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing! The bed and pillows were the best! Room service food was delicious! Very friendly staff!

Stayed 1 night in Sep 2024

8/10 Good

LaTanya, North Las Vegas

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a bummer that we couldnt use th le pool. We drove all the way from San Diefo with 100 degree weather and got caught in a thunderstorm warning that caused us not to be able to use the pool , which is the main reason we went there.

Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Travelled with partner

16 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Great location and value

Stayed 1 night in Sep 2024

8/10 Good

rachel

Travelled with group

15 Sept 2024

Liked: Cleanliness, property conditions & facilities

Room clean but very small for over $300, called and asked for more towels, never showed up.

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group

15 Sept 2024

Disliked: Staff & service

The price for the quality of the room does not match.

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

11 Sept 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Aug 2024

8/10 Good

Cathy

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my trip. Nothing needs to be changed.

Stayed 1 night in Sep 2024

10/10 Excellent

Dora

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Luciano

7 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Armida

Travelled with group

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice stay.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesomeness

Love The Cocert Venue

Stayed 1 night in Aug 2024

10/10 Excellent

Margie

Travelled with partner

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is literally my favorite place to stay & play!! From the moment you enter you feel very welcomed and relaxed. The staff are always smiling and willing to help with anything you might need. I love the dining and gaming options available as well. The rooms are always spotless and the beds are actually comfortable. If you’ve never stayed do yourself a favor book asap!!

Stayed 1 night in Aug 2024