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Viejas Casino & Willows Hotel

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Property grounds
Seasonal outdoor pool, pool cabanas (surcharge)
Lobby
Bowling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ‪1 min walk‬
  • Viejas Outlet Center
    ‪2 min walk‬
  • Viejas Bowl
    ‪2 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

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Property grounds

Sycuan Casino Resort

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1109)
The price is €96
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Sycuan Casino Resort

About this property

Viejas Casino & Willows Hotel

Adults-only resort with 4 restaurants and a full-service spa
This resort features 4 restaurants, a full-service spa, and a casino. Free wired internet in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 2 coffee shops/cafes. Housekeeping is available on request.
Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include a steam room, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
Our customers tell us they can't get enough of the room service at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features like free valet parking, a free area shuttle, and free wired internet.
  • Free wired Internet
  • Free valet parking and self parking
  • Enjoy international cuisine at The Cafe, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, facials, or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the room service and the clean accommodations
  • Steps from Viejas Casino and Viejas Outlet Center
  • Free casino, local-area, and shopping center shuttle service
Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.
The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free local area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle

Food and drink

  • Full breakfast available for a fee daily 4:00 AM–1:00 PM: USD 3-14 per person
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Cafe
  • Grove Steakhouse
  • Baron Long Bar & Grill
  • Ginger Noodle Bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bowling alley
  • Concerts/live shows
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • Lift

More

  • 50 casino gaming tables
  • 2500 casino slot machines
  • Bingo
  • Casino (133000 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Fireplace in reception
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

  • The seasonal pool will open May 15 and close December 03.
  • Pool access available from 10:00 AM to 6:00 PM.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews" "
Rating 8 - Good. 184 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Berti

Travelled with family
Liked: Staff & service
I was disappointed that there was no daily cleaning. If we wanted it cleaned we needed to call the desk. We had to go to front desk to get extra towels and coffee. Even though we had a non smoking room the smoke from the casino came to our room. On Saturday night they had a Halloween bash. The music was so loud our room shook. If you only are interested in gambling I would say stay there. If you are on vacation do not stay there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher, Garden grove

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Oct 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of things to do and food options are good. I just wish they would bring back the buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe and Fun!!
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalina, Spring Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this property as it is quiet by the pool and relaxing. They have more things to do than just gamble.
Stayed 2 nights in Oct 2024

8/10 Good

Rosario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. I liked the show & bed was comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and all around was a great first time experience.
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 1st time at the casino I didn’t like that as soon as I walked inside you can smell the cigarette smoking and I don’t like that . 🙁 I stayed there because I went to a concert ,
Stayed 1 night in Oct 2024

4/10 Poor

Mario

Stayed 1 night in Oct 2024

8/10 Good

Patricia, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was an odor in the water
Stayed 1 night in Oct 2024

10/10 Excellent

maria, pico rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casino
Stayed 2 nights in Oct 2024

6/10 Okay

Laurence

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa Gaxiola, El Centro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Oct 2024

4/10 Poor

michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dreams of a nice getaway only to be disappointing
We made our reservation kinda at the spur of the moment. We gamble at the casino off and on and like it. This first time making the reservation was easy. The part that we are disappointed in was when I checked us in the front desk person ask if we were celebrating anything. I said, my partner's life. He had come come from the last hospital stay about 2 weeks ago. This trip was just to relax and gamble a little. We were supposed to be in a poolside room close to the elevator and a room with a balcony if possible. The clerk was alone and I repeated my request but she was ignoring my comments. She kept watching her line grow and on the phone asking for help. She said very little and when we checked in the room it was extremely small no pool view, wrong tower. The bathroom shower had long hair on the sitting area at least 20 inches long and 6 strands. The room was missing a chair. We ordered room service and eating was hard without the 2nd chair. Then on top of all of this the food was all barely warm, partly cold except the clam chowder was great. So our getaway first time at Viejas hotel turned out to be very disappointing. I hope after reading this you might consider offer us a comp room in the correct tower and make our trip back a positive trip.We've had some major doctor/hospital bills to pay. I diverted money to Viejas for my partner and it was poor at best. We did try to reach front desk to ask about another room, but they phone rang and rang and then stopped ringing.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. The staff was very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room
Always a pleasure to stay. Rooms are always pleasantly clean. Easy access to the casino and rooms are very soundproof from hearing outside noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room was great. Bed was so comfortable! Excellent stay.
Stayed 1 night in Oct 2024

8/10 Good

Hilda

Liked: Staff & service, property conditions & facilities
Nice quit clean enjoy the outlet shopping
Stayed 1 night in Oct 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!! Will definitely stay again!!
Stayed 3 nights in Oct 2024