SureStay Plus Hotel by Best Western Lehigh Valley

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Dates

January 2025

February 2025

In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Room service

Parking available

Breakfast included

Parking included

Explore the area

300 Gateway Dr, Bethlehem, PA, 18017

St Lukes Hospital
2 min drive
Krista's Restaurant
1 min walk
Allentown Bus Terminal
10 min drive
Allentown, PA (ABE-Lehigh Valley Intl.)
6 min drive

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 4
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Free airport shuttle

Parking included

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with free breakfast, in the vicinity of Lehigh University

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.

SureStay Plus Hotel by Best Western Lehigh Valley offers 192 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Lehigh Valley. During your stay, you'll be within walking distance of St Lukes Hospital. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi in some public areas
Free self parking and RV/bus/truck parking
Enjoy American cuisine while dining at The Foundry
WiFi for a fee
Take a swim in the seasonal outdoor pool
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a 24-hour gym
8 minutes by car from Lehigh University and 9 minutes from Wind Creek Bethlehem
Cats and dogs welcome for a fee

SureStay Plus Hotel by Best Western Lehigh Valley offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly SureStay Plus Hotel by Best Western Lehigh Valley. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Bethlehem hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Foundry - This restaurant specializes in American cuisine and serves dinner only.

Foundry Cocktail Lounge - Onsite cocktail bar. Open daily.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 0.00)
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site
Ski shuttle nearby

Food and drink

Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
1 restaurant
2 bars/lounges
Room service available
Coffee/tea in a common area

Restaurants on site

The Foundry
Foundry Cocktail Lounge

Things to do

24-hour fitness centre
Access to nearby indoor pool
Children's pool
Seasonal outdoor pool

Family friendly

Access to nearby indoor pool
Children's pool
Free cots/infant beds
Microwave
Fridge
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Free newspapers in reception
Front-desk safe
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Computer station
A meeting room

Outdoors

Garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)

Bathroom

Bath or shower
Free toiletries
Hairdryer
Hydromassage showerhead
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 20 2024 to December 27 2025 (dates subject to change).

The following facilities are closed seasonally each year. They will be closed from September 11 to May 23:

Bar/Lounge
Swimming pool

Access methods

Staffed front desk

Pets

Pets: USD 30 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 30 per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 75 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: USD 0.00 (rates may vary)
Pet deposit: USD 30 per stay
Pet fee: USD 30 per accommodation, per night (maximum USD 100.00 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Pool access available from 9:00 AM to 10:00 PM.
Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lehigh Valley Hotel

Surestay Plus By Lehigh Valley

SureStay Plus Hotel by Best Western Lehigh Valley Hotel

SureStay Collection by Best Western Lehigh Valley Hotel

Lehigh Valley Hotel SureStay Collection by Best Western

SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

SureStay Plus Hotel by Best Western Lehigh Valley Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Noel

Business traveller, Travelled with partner

1 Oct 2024

Liked: Cleanliness, property conditions & facilities

It’s decent

Stayed 2 nights in Sep 2024

2/10 Terrible

Noreen

Travelled with family

29 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible- dirty - run down Had I know better I would have paid more and stayed elsewhere

Stayed 1 night in Sep 2024

2/10 Terrible

christina

29 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The cleanliness of the hotel was horrible. We were moved from one room to another due to what appeared as if the sheets were not changed. Hair and what looked like pieces of a dead bug still on the top sheet. The floor was filthy, bathroom tub had terrible mold and when you stood in the tub for a shower, I wasn’t sure if I was going to get sea sick due to the water that seemed to lay in between the the tub layers. I am assuming some kind of a liner was under neath the tub due to it leaking. I realize at $150 for a night I should have slept in my car. Part of my enjoyment when I travel is the comfort of the hotel, I will think differently about the hotel that I pick moving forward. This hotel needs to be completely re done. I would NOT recommend. I was going to take a picture of the shower but it was to disgusting to look at.

Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with partner

27 Sept 2024

Liked: Staff & service, amenities

Rooms were ok and stores close by

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

27 Sept 2024

Disliked: Cleanliness, property conditions & facilities

What you would expect for a budget hotel

Stayed 1 night in Sep 2024

2/10 Terrible

Colm, somerdale

Travelled with family and small children

27 Sept 2024

Disliked: Amenities, property conditions & facilities

My wife And kids stay there for a night there was mold on the curtains. The bathroom was disgusting not adequately staffed. She said it was a horrible experience.

Stayed 1 night in Sep 2024

8/10 Good

Eric

26 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very accessible. It was clean albeit worn. However, the rooms and facility itself are rather large and spacious. The front desk is staffed with very efficient and knowledgeable people. There is a Wegman's walking distance from the hotel. The parking is ample. It is priced well and was a value. Thank you.

Stayed 1 night in Sep 2024

6/10 Okay

René

26 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Business traveller

25 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated property with unclean rooms. Would not stay here again.

Stayed 1 night in Sep 2024

4/10 Poor

Neal

23 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

22 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The hotel needs a major revamp. Bathroom looked terrible with stains and mold all over. Sheets were ripped. Most of the lighting in the room was not working. Mattress and pillows smelly and uncomfortable. Didn’t stay for my whole reservation, left after the first night.

Stayed 2 nights in Sep 2024

4/10 Poor

Rhoda

Travelled with family

22 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Exterior was dirty, literally a pile of cigarette buds outside a rear entrance door ( which some kept propping open). Sink vanity was not cleaned and had toothpaste residue from prior occupant. Mold on shower curtain and around caulking. A tiny bar of facial soap was the only soap provided, NO bath soap or shower gel. Terrible. Check in experience was great and response to TV not working was quickly resolved.

Stayed 1 night in Sep 2024

4/10 Poor

Kathryn

Travelled with partner

22 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The registration folks were friendly and professional, but the building was very dirty. The carpets are very dirty, with stains, and look like they have not been cleaned or vacuumed in a long time. I like that there was no carpet in the rooms.

Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities

Needs a little updating. Toilet ran. Room was freezing when we arrived like the ac was set at 60

Stayed 1 night in Sep 2024

10/10 Excellent

Janelle

21 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Erika

20 Sept 2024

Liked: Staff & service, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Janelle

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

2/10 Terrible

Lizzie

17 Sept 2024

Stayed 2 nights in Sep 2024

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children

16 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I understand why this hotel has a 3 star rating! ABSOLUTELY DISGUSTING! Only reason I booked this property was my daughters fathers family booked their ballroom for a party. Room had mold on lamp covers, food behind tv stand, food crusted into the carpet, black mold in shower, for 3 stars I expected some yuck but this property needs to be shut down and extremely deep cleaned!!!

Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Travelled with family

15 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Graham Mark

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

4/10 Poor

Leisy

Travelled with family

7 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

Did not like that they close the door goin to the parking that’s was the only thing I want so I don’t have to go in the hallway. They need to make a make over to this hotel so old and stinks

Stayed 8 nights in Jul 2024

10/10 Excellent

Rene

5 Sept 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

4/10 Poor

Beatrice

Travelled with family and small children

4 Sept 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

We ask for the room to be cleaned & when we returned late in the evening the room was not touched we had to go to the front desk to ask for towels. The staff at the front were very nice the cleaning staff were very rude when we asked questions about our room not being cleaned

Stayed 3 nights in Aug 2024