TownePlace Suites by Marriott Alexandria

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Pet-friendly

Breakfast included

Housekeeping

Kitchen

Air conditioning

Explore the area

3810 Alexandria Mall Drive, Alexandria, LA, 71301

Alexandria Mall
12 min walk
CHRISTUS St. Frances Cabrini Hospital
19 min walk
Dubuis Hospital of Alexandria
19 min walk
Alexandria, LA (AEX-Alexandria Intl.)
12 min drive

Room options

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 1 Bedroom (Hearing Accessible)

Sleeps 3
1 King Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 5
1 Queen Bed

Studio, 2 Queen Beds (Hearing Accessible)

Sleeps 4
2 Queen Beds

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 3
1 King Bed

Suite, 2 Bedrooms

Sleeps 6
1 King Bed

Suite, 1 Bedroom

Sleeps 3
1 King Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Sleeps 3
1 King Bed

Studio, 1 Queen Bed

Sleeps 3
1 Queen Bed

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Sleeps 4
2 Queen Beds

Studio, 2 Queen Beds

Sleeps 4
2 Queen Beds

Studio, 1 King Bed

Sleeps 3
1 King Bed

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel in Alexandria with free breakfast and a 24-hour business center

An outdoor pool, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.

TownePlace Suites by Marriott Alexandria offers 91 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

During your stay at TownePlace Suites by Marriott Alexandria, you'll be within walking distance of Alexandria Mall. Features include free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast offered
Free WiFi
Free self parking
Take a swim in the outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
12 minutes by foot from Alexandria Mall and a 2-minute drive from CHRISTUS St. Frances Cabrini Hospital
Pets welcome for a fee (restrictions apply)

There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces. There's an onsite 24-hour business center. An outdoor pool, barbecue grills, and a vending machine are also featured at TownePlace Suites by Marriott Alexandria. Free self parking is available.

This Alexandria hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast
Coffee/tea in a common area

Things to do

Outdoor pool

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
Kitchenette
Laundry facilities
Microwave
Outdoor pool
Fridge
Snack bar/deli
Sofa bed

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities

Business services

24-hour business centre

Outdoors

BBQ grill(s)
Outdoor furniture
Picnic area
Pool sunloungers
Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Height-adjustable showerhead
Low-height plug sockets in bathroom
Visual alarms in hallways
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Comprehensive food waste policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds
Heating
Premium bedding
Sofa bed

Bathroom

Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

32-inch smart TV
TV channels
Netflix
Premium channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Kitchenette
Microwave
Fridge
Stovetop

Energy-saving switches
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 25 2024 to November 6 2024 (completion date subject to change). The following areas are affected:

Hallway

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Alexandria Hotel

Hotel TownePlace Suites by Marriott Alexandria Alexandria

Alexandria TownePlace Suites by Marriott Alexandria Hotel

Hotel TownePlace Suites by Marriott Alexandria

TownePlace Suites Marriott Alexandria Hotel

TownePlace Suites Marriott Alexandria

TownePlace Suites by Marriott Alexandria Alexandria

TownePlace Suites Marriott Hotel

TownePlace Suites Marriott

Towneplace Suites Marriott

TownePlace Suites by Marriott Alexandria Hotel

TownePlace Suites by Marriott Alexandria Alexandria

TownePlace Suites by Marriott Alexandria Hotel Alexandria

TownePlace Suites by Marriott Alexandria Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Clarence

Travelled with family

11 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They were so accommodating and also pet friendly and that was the biggest plus!!

Stayed 7 nights in Jun 2024

10/10 Excellent

Felix

8 Jul 2024

Stayed 4 nights in Jul 2024

8/10 Good

Robert

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Property good. The smallest TV I've seen in a motel in years. All is good though

Stayed 1 night in Jun 2024

2/10 Terrible

ABBIE

Travelled with partner

8 Jun 2024

Liked: Cleanliness, property conditions & facilities

Nothing special

Stayed 1 night in Jun 2024

8/10 Good

Dexter

27 May 2024

Stayed 1 night in May 2024

2/10 Terrible

George

Business traveller

21 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Smelled like pet urine.

Stayed 1 night in May 2024

10/10 Excellent

Adela

Travelled with family

7 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alexandria sweep

Not a thing wrong with this stay. Attentive employees, everything was spotless. Loved our stay.

Stayed 1 night in Apr 2024

10/10 Excellent

Felix

Travelled with family

1 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great service

Stayed 5 nights in Dec 2023

2/10 Terrible

Emanuel

2 Dec 2023

Disliked: Staff & service, property conditions & facilities

Our room loss power at 10:30 pm room was dark hotel employee couldn’t help said I would have to move my things into another room I repacked clothing and move to another room. After changing rooms, there was second power outage. Later in new room. Asked for wake up call to go to funeral. After wake call room lost power again they had no one to help. Late for funeral home family pick up. They flipped switch in room did not fix problem . We experienced 3 power outages. I have insulin in refrigerator. Had to leave grave sight to come pack to hotel. Power outage/tripped switch still not fixed. They said since we paid through a 3rd party Expedia would need to deal with refund for room payment.

Stayed 1 night in Dec 2023

2/10 Terrible

Amy

18 Nov 2023

Disliked: Cleanliness

Found someone else’s socks in my bed. For $200 a night, change the sheets!

Stayed 1 night in Nov 2023

6/10 Okay

Annmarie

3 Oct 2023

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

The hotel is newer and I have stayed there 3 times. The house keeping needs help. The bathroom was sticky, the toilet had a dark ring around the top of the bowl. It looks like they just wiped everything down with a dirty cloth.

Stayed 1 night in Oct 2023

4/10 Poor

Wilhelmina

Travelled with partner

29 Jun 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This was disappointing. The staff was nice enough but looks like they are understaffed. Breakfast was mediocre, you can get better free breakfast at a lower end hotel. Oatmeal was uncooked, only two items for hot food and no fruit other than a couple of sad bananas. Room had carpet stains. No access to gym with room key and no staff to be found for help to access. We only stayed one night thank goodness.

Stayed 1 night in Jun 2023

2/10 Terrible

Thomas

28 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Vera

14 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2023

10/10 Excellent

John, Metairie

Travelled with partner

12 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely friendly staff

Stayed 1 night in May 2023

10/10 Excellent

Teresa

11 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2023

10/10 Excellent

Alisa

Business traveller

17 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel.

Stayed 1 night in Feb 2023

10/10 Excellent

Roman

26 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2022

10/10 Excellent

Jay

23 Oct 2022

Stayed 7 nights in Oct 2022

4/10 Poor

John

17 Oct 2022

Liked: Staff & service, room comfort

Disliked: Cleanliness

Okay stay!

My first room had several mosquitoes and I had to change rooms. I only found one in the second room, however, there was unidentifiable items in the tub, therefore, I did not use the shower. I've always had great luck with this hotel, however this experience wasn't the normal.

Stayed 1 night in Oct 2022

10/10 Excellent

Tamela

25 Sept 2022

Stayed 1 night in Sep 2022

10/10 Excellent

Jennfer

Travelled with family

6 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a new hotel & it’s clean. Near grocery restaurants & shopping mall. Very nice stay we have!

Stayed 3 nights in Sep 2022

8/10 Good

Tamela

Travelled with family

7 Jul 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We have stayed at Towneplace multiple times over the last few years. The hotel has changed ownership and it shows. I was presented with this page full of “new” upon check in. I was made to come to the front desk to get my own towels during the day shift. I’ve never experienced that. I was told that I couldn’t get a late checkout (which I ALWAYS get) because I booked with a 3rd party company. There were ants in our room. That may be because we’re on the first floor (maybe). Next trip I will probably go back to one of the other hotels across the parking lot from the mall.

Stayed 3 nights in Jul 2022