Courtyard by Marriott Alexandria

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Dates

January 2025

February 2025

In-room safe, desk, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Breakfast available

Parking available

Pool

Housekeeping

Gym

Explore the area

3830 Alexandria Mall Dr, Alexandria, LA, 71301

Alexandria Mall
12 min walk
CHRISTUS St. Frances Cabrini Hospital
19 min walk
Taco Bell
1 min walk
Alexandria, LA (AEX-Alexandria Intl.)
12 min drive

Room options

Studio Suite, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

11 Jan - 12 Jan

About this property

Hotel in Alexandria with a fitness center and a 24-hour front desk

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Courtyard by Marriott Alexandria offers 96 accommodations with safes and coffee/tea makers. Accommodations are furnished with twin sofa beds. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alexandria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Alexandria. During your stay, you'll be within walking distance of Alexandria Mall. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.

Free WiFi and wired Internet
Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and wedding services
Onsite recreation includes a gym
12 minutes by foot from Alexandria Mall and a 2-minute drive from CHRISTUS St. Frances Cabrini Hospital

Courtyard by Marriott Alexandria offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 925 square feet (86 square meters) and includes conference space. The business-friendly Courtyard by Marriott Alexandria also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star Alexandria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (USD 5.12 per day)
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 2-18 for adults and USD 2-18 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

The Bistro

Things to do

Fitness centre
Outdoor pool

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
Laundry facilities
Microwave
Outdoor pool
Fridge
Snack bar/deli
Sofa bed

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference space (925 square feet)
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Grab bar near toilet
Handrails in stairwells
Height-adjustable showerhead
In-room accessibility
Lever door handles
Low-height bed
Low-height worktop and sink
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Pool hoist on site
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Free rollaway beds
Sofa bed

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch smart TV
TV channels
Netflix
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 2 to 18 for adults, and USD 2 to 18 for children
Self parking fee: USD 5.12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandria Courtyard

Alexandria Courtyard Marriott

Courtyard Alexandria

Courtyard Marriott Alexandria

Courtyard Marriott Hotel Alexandria

Marriott Alexandria

Marriott Courtyard Alexandria

Courtyard By Marriott Alexandria Hotel Alexandria

Courtyard Marriott Alexandria Hotel

Courtyard Alexandria Pentagon South Hotel Alexandria

Alexandria Courtyard

Courtyard by Marriott Alexandria Hotel

Courtyard by Marriott Alexandria Alexandria

Courtyard by Marriott Alexandria Hotel Alexandria

Courtyard by Marriott Alexandria Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Travis

Travelled with partner

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was great, faculties were clean and in good condition. Bed was the most uncomfortable hotel bed I’ve ever slept (or attempted to) in. Elevator was incredibly slow and cramped. But I cannot speak more highly of the staff, ALMOST made up for the uncomfortable bed.

Stayed 1 night in Sep 2024

10/10 Excellent

Kathie

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay. The employees were wonderful! Everyone was friendly. We appreciated them all very much. Thank you!

Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Travelled with family and small children

8 Sept 2024

Liked: Staff & service

Alexandria is like the armpit of Louisiana. If I didnt have an elderly grandmother in Pineville I would avoid this place like the plague. The room smelled like mildew with a hint of some air freshner. The wall paper in the bathroom was peeling off. The vanity light did not work. The shower walls were dirty and the soap dispensers empty. Staff was pretty friendly and check in and out was a breeze. When I go back I will stay at the town2suite by marriot across the street.

Stayed 1 night in Sep 2024

6/10 Okay

Alexis

Business traveller, Travelled with partner

18 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

The outside landscaping, along with the rest of city really needs major maintenance & the inside esp elevator carpet could really use TLC. The shower walls in room was yellow dyed, which was ick. The Amenities & customer service was excellent though. Young black guy at front desk was so nice and friendly.

Stayed 1 night in Aug 2024

2/10 Terrible

Meagan

12 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

31 Jul 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

29 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Pamela

Travelled with family and small children

28 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Swimming pool was closed due to lack of maintenance. Water was green. Housekeeping every other day. I had to empty our trash, take dirty laundry (towels) and trash to front desk for replacements. Commode never cut off even after the engineer looked at it. Was there three nights and will never use a Marriott hotel again. Was very disappointed in the service. Only one desk person tried to help. I have used Marriott and only Marriott for years and years. So disappointing and after paying over $600.00 for three nights, will not be staying with you again. Goodbye Marriott.

Stayed 3 nights in Jul 2024

8/10 Good

Barry

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay over night!

Stayed 1 night in Jul 2024

10/10 Excellent

Ivory

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Jimmy

Travelled with family

18 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

My room was the wrong one. I had to change rooms 4 times before they got it right.

Stayed 1 night in Jul 2024

10/10 Excellent

Shamus

16 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Gregory

8 Jul 2024

Stayed 3 nights in Jul 2024

8/10 Good

Cindy

7 Jul 2024

Room was clean. Beds were comfortable. Had to go to desk to get toilet paper. Had no cream or sugar in room for coffee.

Stayed 1 night in Jul 2024

4/10 Poor

Summer

Travelled with family

5 Jul 2024

Liked: Staff & service

Disliked: Cleanliness

Bathroom had hair on the floor and urine on the toilet. The water was lukewarm during my shower and the tub was clogged up so the water wasn’t draining during the shower.

Stayed 1 night in Jul 2024

10/10 Excellent

Micah

Travelled with family

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest place!

It was a quick one night stay but it was comfortable and clean. The staff was amazing. I was floored by how kind everyone was and they treat you like they have known you for years. Both the manager and assistant manager were so nice. I would stay here again.

Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

26 Jun 2024

Stayed 1 night in Jun 2024

4/10 Poor

Anita

Travelled with family and small children

24 Jun 2024

Disliked: Property conditions & facilities

Nothiung

Stayed 1 night in Jun 2024

6/10 Okay

Shelia

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tried to check in prior to arriving through the app but it would not work. Also on the morning of departure,there was no breakfast,which was supposed to be included with the room.Front desk stated that the cook was pregnant & wasn’t feeling it today so she didn’t come . Therefore we had to go eat elsewhere…also had to ask for more towels,only 2 were in the room

Stayed 1 night in Jun 2024

6/10 Okay

Amanda

Travelled with family

23 Jun 2024

Liked: Staff & service

The bathroom was not clean. The shower curtain inner liner was dirty and moldy. Found clumps of hair on our clean towels when unfolded and beds were extremely hard with tiny pillows. Thankfully only stayed one night. Disappointed from other hotels we have stayed in by Courtyard.

Stayed 1 night in Jun 2024

10/10 Excellent

Mesheial

Travelled with partner

30 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check In and out was smoothly completed by the very friendliest people! Disappointed that the Bistro was out of a lot of choices for dining but hey that means they were busy! Should we have to go back we will definitely stay there!

Stayed 2 nights in May 2024

10/10 Excellent

Robert

Business traveller

29 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff at check in was very upbeat and happy to to see each customer.

Stayed 1 night in May 2024

10/10 Excellent

Shari

25 May 2024

Stayed 1 night in May 2024

6/10 Okay

Shawn

19 May 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel and Staff Great, Watch out for hidden fees

I have never stay at a Courtyard Marriot before because the prices have always been too high for baseball tournaments and other personal travel. Hotel and staff very nice and clean. No problem there. The problem I have is what you pay for. Granted we had a very discounted price because I used basically Hotel.com points. Checked in no problem. Informed that there was a 4.95 parking service fee, no free breakfast we could buy a la carte. Coffee to buy from Starbucks in hotel. Had to work we did have free wifi but we could get enhanced for an additional 4.95. Swiped my card for incidentals (not out of ordinary). Made me wonder if I would be charged if I asked for additional towels or other items. Also, made me concerned whether I would be charged for the coffee in the room. Like I said, nothing wrong with hotel or staff. Very clean and friendly. Would not stay at another Courtyard if this is the common practice of their company. We are talking about Alexandria, Louisiana not a larger city like New Orleans or Dallas. Do better Courtyard…I can get a free meal at other hotels and maybe a cup of coffee with a smiling staff and clean hotel. Also, by the way, checked out at 11:30. Starbucks is closed…

Stayed 1 night in May 2024