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Four Points by Sheraton Alexandria

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Four Points by Sheraton Alexandria

Exterior
Fridge, coffee/tea maker
Lobby lounge
Outdoor pool
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Free airport shuttle
  • Pool
  • Gym

Explore the area

Map
2301 North Macarthur Dr, Alexandria, LA, 71303
  • Southern Forest Heritage Museum & Research Center
    ‪7 min walk‬
  • Kent Plantation House
    ‪2 min drive‬
  • Riverside Hospital
    ‪3 min drive‬
  • Alexandria, LA (AEX-Alexandria Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Fridge, coffee/tea maker

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Alexandria Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (1004)
The price is €77
for 1 room
includes taxes & fees
13 Feb - 14 Feb
La Quinta Inn & Suites by Wyndham Alexandria Airport

About this property

Four Points by Sheraton Alexandria

Hotel with free parking, a quick walk to Southern Forest Heritage Museum & Research Center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Limited housekeeping is available.
Four Points by Sheraton Alexandria offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Alexandria. During your stay, you're just a quick walk from Southern Forest Heritage Museum & Research Center. You'll find features like free self parking, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, 4 meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Southern Forest Heritage Museum & Research Center and a 4-minute drive from Rapides Parish Coliseum
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
Four Points by Sheraton Alexandria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 26328 square feet (2446 square meters) and includes a conference center. The business-friendly Four Points by Sheraton Alexandria also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. An area shuttle within 3 miles and a roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3.5-star Alexandria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Bistro - This restaurant specializes in American cuisine and serves dinner only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 3 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 6.50-13.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bistro

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (26328 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.50 to 13.00 per person
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Alexandria offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sai Convention
Sai Convention Magnuson-Alexandria
Sai Hotel
Sai Hotel & Convention Magnuson-Alexandria
Sai Convention Center Hotel Alexandria
Baymont Inn Alexandria Hotel
Sai Convention Center Alexandria
Sai Convention Center
Baymont Inn Alexandria
Alexandria Baymont Inn
Baymont Inn And Suites Alexandria Hotel
Baymont Wyndham Alexandria Hotel
Baymont Wyndham Alexandria
Baymont Inn And Suites Alexandria Hotel Alexandria
Alexandria Baymont Inn
Baymont Inn Alexandria
Baymont Inn Suites Alexandria
Sai Hotel Convention by Magnuson Alexandria
Sai Convention Center Hotel

Four Points by Sheraton Alexandria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 166 out of 365 reviews" "
Rating 8 - Good. 88 out of 365 reviews" "
Rating 6 - Okay. 44 out of 365 reviews" "
Rating 4 - Poor. 37 out of 365 reviews" "
Rating 2 - Terrible. 30 out of 365 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying a premium to stay in a nice hotel that does not include breakfast is just silly
Stayed 1 night in Oct 2024

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mitzi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 1 night in Oct 2024

6/10 Okay

Lindsey

Travelled with family
Unnecessary Deposit
The stay was fine. I only had 2 complaints. The first being that we walked in to a puddle of water because the refrigerator was leaking. I tried calling the front desk from the phone, but it didn’t work. I called from my cell and they sent someone up and he u plugged. I told him we didn’t need it. The second being that I stayed an extra night and paid more money for the stay and had to swipe my card a second time for a $100 Incidental deposit. Usually places only charge $25, but this was $100. And I was shocked I had to do it again the second night. Other than that and a few cleanliness things it was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time checking in with Rae and she was awesome!! Knew who I was and accommodated me in my fav room!! I love this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always V is super pleasant and puts me exactly where I like to stay. I feel like family there!!
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the freeway.
Stayed 1 night in Oct 2024

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barbie greeted me through the door and of course my request had been already granted. As always awesome visit!!
Stayed 1 night in Oct 2024

10/10 Excellent

Brigeria

Stayed 2 nights in Oct 2024

10/10 Excellent

Chantell

Stayed 2 nights in Sep 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing visit. V now greets me by name and of course I am asked for my special requests which is first floor if possible. If anyone is traveling to Alexandria you will not stay in a better place than here.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micah at the front desk helped my fiancé who I added to the room reservation get a key and so I wanted to thank him for his help... Rae at the front desk is always so helpful and truly has the best attitude and commitment to customer service every time I have stayed there... Emily at the front desk called maintenance for me because the room wasn't cooling correctly and addressed my issue timely and professionally. My stay there was a joy as always.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times and wanted to say that the staff has all been wonderful Rae at the front desk was beyond helpful with everything I needed, Micah at the front desk assisted me when my room key stop working, Mrs Sharon in housekeeping got fresh towels for my room and was so jovial, Arthur in the bar area made the best breakfast sandwich I've ever had the Avocado Bacon egg brioche was so good. Emily at the front desk helped check me out quickly and I can just tell all the staff I interacted with really are passionate about their jobs and I can't wait til I stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Expected
Not bad. Nice updated room. Floors were sticky and pillows were flat, but other than that, it was nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Travae

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at other Four Points properties for business trips and thought this one would be of the same quality. This property does not meet the standards of the Sheraton/Marriott brand. The hotel is located in an area surrounded by poorly maintained establishments and doesn’t appear safe. The overall aesthetic appears cheap and quickly built. The beds are absolutely horrible. Mattresses are placed on what sounds to be old, rusty box springs that make noise even when leaning without full body weight or placing luggage on it. When I arrived, it was evident that the laminate floor in the room and bathroom had not been swept nor mopped. The front desk staff, Ms Vee, apologized, provided a complimentary meal ticket, and ensured that they would clean the next morning. When leaving the next morning, the lady who relieved Ms Vee also told me that she knew about the situation and it would be taken care of. I returned from my work site later that evening and the room nor floors had not been touched. I reported it to Ms. Emily who also apologized, provided a complimentary meal ticket, and said she would report the incident to the operations manager. Ms. Vee, Ms. Emily, the other front desk lady on dayshift, Mr. Arthur, Mr. John, the other shuttle driver, and the young lady who works with Mr Arthur in the bistro were absolutely wonderful. However, the housekeeping staff ruined the great service and service recovery that they attempted to provide.
Stayed 4 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Raina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon check-in was very friendly. The two ladies at check-in were very kind and talkative. Have a welcoming feel. Rooms were nice. Pool area was nice and enjoyed the gym.
Stayed 1 night in Sep 2024

4/10 Poor

Renata

Stayed 1 night in Sep 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeted at the door by V. Always ready to put my needs first.
Stayed 4 nights in Sep 2024

6/10 Okay

Carlee

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Anthoney Ray

Stayed 2 nights in Sep 2024