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Hilton Garden Inn Albany

3.0 star property

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Photo gallery for Hilton Garden Inn Albany

Breakfast, lunch, dinner served; American cuisine
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

Map
101 S Front St, Albany, GA, 31701
  • James H. Gray Sr. Civic Center
    ‪2 min walk‬
  • Ray Charles Plaza
    ‪3 min walk‬
  • Albany Welcome Center
    ‪3 min walk‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Albany by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (545)
The price is €205
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Holiday Inn Express Hotel & Suites Albany by IHG

About this property

Hilton Garden Inn Albany

Hotel in Albany with a fitness center and a 24-hour business center
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton Garden Inn Albany offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Albany. During your stay, you're just a quick walk from James H. Gray Sr. Civic Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Great American Grill
  • Full breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, limo or town car service, and wedding services
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • Steps from James H. Gray Sr. Civic Center and Ray Charles Plaza
  • Cats and dogs welcome for a fee
Hilton Garden Inn Albany offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. The business-friendly Hilton Garden Inn Albany also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Albany hotel.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 9.95 per night)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 0-1 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great American Grill

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (13003 square feet)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 22 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 0 to 1 per person
  • Self parking fee: USD 9.95 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in February and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton Garden Inn
Hilton Garden Inn Albany
Hilton Garden Inn Hotel Albany
Hilton Garden Inn Albany Hotel
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Garden Inn Albany Medical Hotel Albany
Hilton Garden Inn Albany Hotel
Hilton Garden Inn Albany Albany
Hilton Garden Inn Albany Hotel Albany

Hilton Garden Inn Albany Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 424 out of 810 reviews
Rating 8 - Good. 207 out of 810 reviews
Rating 6 - Okay. 95 out of 810 reviews
Rating 4 - Poor. 46 out of 810 reviews
Rating 2 - Terrible. 38 out of 810 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyondra

Stayed 1 night in Nov 2024

2/10 Terrible

Robert d.

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff at the hotel, especially in the restaurant and concierge, were excellent—very nice and attentive people who made a good impression. However, the condition of the room left much to be desired. The sliding door was broken, with a square glass panel damaged. Part of the window curtain was propped up against the corner and didn’t work properly. The shower was broken from the beginning, requiring maintenance staff to come twice to fix it during my stay. To top it all off, when I tried to use the coffee maker the next morning, I discovered a used coffee capsule still inside. This lack of attention to room maintenance and cleanliness was disappointing and overshadowed what could have been a pleasant stay
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average HGI but the location is good. The music inside was to load to enjoy a meal. Staff was great! My bathroom didn’t have shampoo in the prefilled shower pump. Not a big deal but I expect more from HGI.
Stayed 1 night in Nov 2024

6/10 Okay

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Serina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Stayed 1 night in Nov 2024

10/10 Excellent

Koren

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place only thing is parking is not free
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Craig

Business traveller
Property appeared to be worn down
Stayed 4 nights in Nov 2024

2/10 Terrible

Shawn

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
saw several roaches in my room
Stayed 2 nights in Nov 2024

8/10 Good

Zandarie

Stayed 1 night in Aug 2024

6/10 Okay

James

Not what we expected from a Hilton facility. The desk chair in our room had a 6’ gash/hole in the seat. The TV remote wouldn’t turn on the TV. The restaurant looked beautiful but had an extremely limited menu. The people however, were very friendly
Stayed 1 night in Oct 2024

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Historic Scenery
Nice hotel with friendly professionals. Fransico was there when I checked in. Very knowledgeable of area and very kind. I was in the area to visit family and i didnt know Ray Charles was from Albany. There is a beautiful park directly across the street with his statue. You can hear his music playing softly but clear. As I got closer i notice like a riverwalk and walking trail. Very clean and peaceful. I truly enjoyed my stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Antwan

Stayed 1 night in Oct 2024

4/10 Poor

Henry

Disliked: Staff & service
Never checked in . Tried repeatedly to cancel but got no help from manager
Stayed 1 night in Oct 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Service at the Hilton Honors of Albany, GA.?
Our experience at the Hilton Honors In Albany, Georgia was terrible. The service was below average. We called the front desk to ensure that our room was clean and towels were replaced upon our return at 11:00 p.m. To our surprise, our room never received the required service.
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas, Apple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in this small town.
Stayed 1 night in Oct 2024

4/10 Poor

Pamela

Disliked: Staff & service, property conditions & facilities
Property outside was very dirty staff were very rude at front desk! We’re not helpful when asked about dining in area and app Expedia said breakfast included and when tried to eat breakfast they said there’s a fee of $10-15 per person! Do not recommend!!
Stayed 1 night in Sep 2024

4/10 Poor

Lindsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid the restaurant. We waited over an hour for wings we never received. Got yelled at by staff for making my plate at breakfast (not sure why) and the toaster is “just for show.” These are just the highlights, it was a circus.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front desk staff were excellent…great customer service. Patrice and Taylor deserve a raise. We, and many others, evacuated from Hurricane Milton. There were also a ton of 1st responders staying at the hotel waiting to dispatch to Tampa Bay. The staff handled the extra work with grace, so professional.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, property conditions & facilities
This was the dirtiest hotel we've ever stayed in. If it wasn't so late at night that we arrived after evacuating from the hurricane, we would have left. The carpet and furniture were so old and full of stains. The sheet on one of the beds has 2 stains on it. And then to top it off, there is music playing all night long from across the street that you hear in your room.
Stayed 1 night in Oct 2024

8/10 Good

Barry, Bradenton

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and I had interactions with the front desk folks and maintenance. All were very helpful. I suppose it's because of inflation, but the breakfast wasn't free, as a matter of fact it was $16. There was a time when hotels like this had some amount of free breakfast, some even hot breakfast. Fortunately I brought enough food that I did not need to pay this high price. Parking was all in the back, and not terribly convenient. The hotel was full so parking was difficult.
Stayed 3 nights in Oct 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, clean hotel, great location!
Customer service was top notch! The lobby was beautiful. The area was fantastic. Pet friendly & you can’t even tell. Well maintained. The rooms are a little outdated, but well kept & very clean. AC worked amazing. Close to beautiful parks & playgrounds for kids. Although I wish breakfast was included. For the price of the room, they can add that. Dinner I can understand paying for. But a complementary breakfast would be a nice touch to staying here. All in all, I’d stay again in a heart beat. Albany is a cool town!
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
We were evacuated from Flirida due to hurricane milton. We couldnt ask for better hospitality. The service, food, rooms, employees were amazing and put us all at ease during a difficult time
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024