Hilton Garden Inn Albany

3.0 star property

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Photo gallery for Hilton Garden Inn Albany

Breakfast, lunch, dinner served; American cuisine
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Outdoor pool
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

Map
101 S Front St, Albany, GA, 31701
  • James H. Gray Sr. Civic Center
    ‪2 min walk‬
  • Albany State University
    ‪4 min walk‬
  • Albany Municipal Auditorium
    ‪7 min walk‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Albany

Hotel in Albany with a fitness center and a 24-hour business center
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton Garden Inn Albany offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Albany. During your stay, you're just a quick walk from James H. Gray Sr. Civic Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Great American Grill
  • Full breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, limo or town car service, and wedding services
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • Steps from James H. Gray Sr. Civic Center and Ray Charles Plaza
  • Cats and dogs welcome for a fee
Hilton Garden Inn Albany offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. The business-friendly Hilton Garden Inn Albany also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Albany hotel.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 9.95 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 22 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 0 to 1 per person
  • Self parking fee: USD 9.95 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in February and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton Garden Inn
Hilton Garden Inn Albany
Hilton Garden Inn Hotel Albany
Hilton Garden Inn Albany Hotel
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Garden Inn Albany Medical Hotel Albany
Hilton Garden Inn Albany Hotel
Hilton Garden Inn Albany Albany
Hilton Garden Inn Albany Hotel Albany

Hilton Garden Inn Albany Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 815 reviews
Rating 8 - Good. 207 out of 815 reviews
Rating 6 - Okay. 95 out of 815 reviews
Rating 4 - Poor. 47 out of 815 reviews
Rating 2 - Terrible. 38 out of 815 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Horace

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Wayne, Wagner

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is unsafe and dirty, walked out the door when checking out and had two homeless people approach and asked for money Chose this hotel with their being a bar, which was not open on New Year’s eve When walking in to check in smelled very musky. The gentleman checking us in was very nice.
Stayed 1 night in Dec 2024

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good, close to business I needed to see. But bad was street racing towards midnight.
Stayed 1 night in Dec 2024

4/10 Poor

Rashad

Travelled with family
Disliked: Room comfort
Christmas 2024
When I booked the stay it was not conveyed that there would be no housekeeping service on the 25th. In addition, none of the lights near the beds were plugged in and functional nor did the usb charging ports or outlets working. I expressed my concerns with the staff and they assured me that maintenance would be notified and remedy the issues but they didn’t. I also think it is observed to have to pay a parking fee and we didn’t even use the parking garage.
Stayed 2 nights in Dec 2024

6/10 Okay

ashley

Disliked: Amenities
This hotel supposed to be going through renovations late 2024... but this is December 2024 and nothing has happened. There is mold. The towels are not all clean. Someone at the front desk was trying to get they cash back
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable location to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

4/10 Poor

Mauvette

Stayed 2 nights in Dec 2024

10/10 Excellent

ketura

Liked: Property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Kenon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Liked: Staff & service
Nothing unique about the property, location was convenient to where I was going!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Excellent, Parking Lot concerning
The hotel is excellent. The parking lot is unsafe because of vagrants checking for unlocked cars and unlit park across the street. This hotel needs a gated parking lot and on site security.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyondra

Stayed 1 night in Nov 2024

2/10 Terrible

Robert d.

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff at the hotel, especially in the restaurant and concierge, were excellent—very nice and attentive people who made a good impression. However, the condition of the room left much to be desired. The sliding door was broken, with a square glass panel damaged. Part of the window curtain was propped up against the corner and didn’t work properly. The shower was broken from the beginning, requiring maintenance staff to come twice to fix it during my stay. To top it all off, when I tried to use the coffee maker the next morning, I discovered a used coffee capsule still inside. This lack of attention to room maintenance and cleanliness was disappointing and overshadowed what could have been a pleasant stay
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average HGI but the location is good. The music inside was to load to enjoy a meal. Staff was great! My bathroom didn’t have shampoo in the prefilled shower pump. Not a big deal but I expect more from HGI.
Stayed 1 night in Nov 2024

6/10 Okay

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Serina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Stayed 1 night in Nov 2024

10/10 Excellent

Koren

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place only thing is parking is not free
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Craig

Business traveller
Property appeared to be worn down
Stayed 4 nights in Nov 2024

2/10 Terrible

Shawn

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
saw several roaches in my room
Stayed 2 nights in Nov 2024

8/10 Good

Zandarie

Stayed 1 night in Aug 2024

6/10 Okay

James

Not what we expected from a Hilton facility. The desk chair in our room had a 6’ gash/hole in the seat. The TV remote wouldn’t turn on the TV. The restaurant looked beautiful but had an extremely limited menu. The people however, were very friendly
Stayed 1 night in Oct 2024

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Historic Scenery
Nice hotel with friendly professionals. Fransico was there when I checked in. Very knowledgeable of area and very kind. I was in the area to visit family and i didnt know Ray Charles was from Albany. There is a beautiful park directly across the street with his statue. You can hear his music playing softly but clear. As I got closer i notice like a riverwalk and walking trail. Very clean and peaceful. I truly enjoyed my stay.
Stayed 2 nights in Oct 2024