Best Western Plus Franklin Square Inn Troy/Albany

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Dates

December 2024

January 2025

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly

Laundry

Gym

Air conditioning

24/7 front desk

Parking included

Explore the area

One Fourth Street, Troy, NY, 12180

Rensselaer Polytechnic Institute
4 min walk
Troy Waterfront Farmers' Market
4 min walk
Arts Center of the Capital Region
5 min walk
Albany, NY (ALB-Albany Intl.)
16 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Sleeps 6
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

26 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel with free breakfast, a quick walk to Rensselaer Polytechnic Institute

This smoke-free hotel features a 24-hour fitness center, a coffee shop/cafe, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.

Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus Franklin Square Inn Troy/Albany gets high marks from our customers. During your stay, you're just a quick walk from Hudson River. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.

Free full breakfast offered
Free WiFi and wired Internet in some public areas
Free self parking
Enjoy a bite to eat at the coffee shop/cafe
Amenities include free lobby newspapers, a business center, and conference space
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the location
Just a 4-minute walk from Rensselaer Polytechnic Institute and 7 minutes by foot from Troy Savings Bank Music Hall
Dogs welcome for a fee (restrictions apply)

There's a coffee shop/cafe on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and a vending machine are also featured at Best Western Plus Franklin Square Inn Troy/Albany. Self parking is free.

This Troy hotel is smoke free.

Guests are served free full breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast
1 coffee shop/cafe

Things to do

24-hour fitness centre

Family friendly

Free cots/infant beds
Laundry facilities
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Handrails in stairwells
Lever door handles
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available
Free local calls
Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 30 per pet, per day
Only dogs are allowed
Maximum 2 (weight limit: 80 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 30 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western Plus Franklin Square Inn Troy/Albany Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Cheikh

22 Aug 2024

Disliked: Cleanliness, staff & service

No house keeping. No toilet brush. No Kleenex in the room. One coffee bag.No tea bags.exhorbitant price for the service. Almost $ 250 a night.

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the college

Room was clean though tight quarters. Bathroom was equally small but clean. Good water pressure!

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best breakfast I have had at a hotel in a long time.

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was a very complete offering, and included scrambled eggs made that morning by the breakfast staff actually cracking eggs! Bed was comfortable, not sure that air conditioning unit was operating well: it got cool but was very moist in the room and the unit made some odd sounds. Staff was great, all that we encountered were friendly and helpful. Location is really good, walking distance to river and restaurants and city EV Chargers.

Stayed 2 nights in Aug 2024

8/10 Good

Stuart

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Dexter

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Free parking

Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great breakfast; friendly and attentive staff; very clean. The best hotel experience I’ve had in a long time. Keep up the good work!

Stayed 1 night in Aug 2024

8/10 Good

Malgorzata

Travelled with group

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with pets, Travelled with partner

11 Aug 2024

Great place, nice and clean and very accommodating. This is the 2nd time I’ve stayed. Great place for my dog. Lots of area to walk him and close to a park across the street.

Stayed 1 night in Aug 2024

8/10 Good

Christina

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid stay!

Everything was great. Loved the spacious lobby with lots of seating and light. The room was clean and comfortable. Sadly, they were clearly understaffed for breakfast service. Everything was constantly running out and no one was really cleaning tables or anything.

Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Travelled with family

11 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Business traveller

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location was perfect for visiting Rensselaer University.

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family

9 Aug 2024

Liked: Cleanliness, amenities

all good

Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice unique hotel

Stayed 1 night in Aug 2024

6/10 Okay

Josephine

Travelled with family

2 Aug 2024

Disliked: Property conditions & facilities

The beds were very uncomfortable and the walls were thin. Room was small and did not fit the luggage cart easily. I hit my leg twice on a metal piece on the side of the bed. Several lights in the room did not work properly.

Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Travelled with group

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Sabrina

29 Jul 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

8/10 Good

Jeanne

Travelled with partner, Travelled with group

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was great but the furniture was a bit outdated. Very clean.

Stayed 1 night in Jul 2024

8/10 Good

Markie

24 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Palwasha checked us in. She was wonderful, and a wealth of knowledge about the area. Also, she was so patient with all my questions.Kylee checked us out and was excellent. She was also very knowledgeable. Amber, the woman who was in charge of breakfast was amazing. She went above and beyond, getting me carmel for my coffee. Such a pleasant woman. All three of these ladies are truly assests to your organization.

Stayed 1 night in Jul 2024

6/10 Okay

Yinhong

22 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

The room smells bad

Stayed 1 night in Jul 2024

10/10 Excellent

Naree

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about the interior, the rooms and lobby was so much nicer than than I had expected. Free breakfast was awesome. I only spend one night passing through. I booked it again for another night a few weeks later passing tgrough VT again.

Stayed 1 night in Jul 2024