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Hilton Grand Vacations Club Zihuatanejo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Grand Vacations Club Zihuatanejo

2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Suite, 3 Bedrooms, Ocean View | Terrace/patio
Studio, 1 King Bed, Balcony, Ocean View (Dip Pool) | View from room
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Spa

Explore the area

Map
Camino Escenico Playa la Ropa S/N, Zihuatanejo, GRO, 40895
  • Zihuatanejo Bay
    1 min walk
  • Ceniza
    1 min walk
  • Central Bus Station
    3 min drive
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    18 min drive

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View

In-room safe, individually decorated, bed sheets

Suite, 2 Bedrooms, Partial Ocean View

  • 133 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View (Dip Pool)

In-room safe, individually decorated, bed sheets

Suite, 1 Bedroom, Partial Ocean View (Dip Pool)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Dip Pool)

In-room safe, individually decorated, bed sheets

Suite, 1 Bedroom, 2 Bathrooms (Dip Pool)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View

View from room

Suite, 3 Bedrooms, Ocean View

  • 123 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Bunk Beds

View all photos for Suite, 3 Bedrooms, Ocean View (Dip Pool)

In-room safe, individually decorated, bed sheets

Suite, 3 Bedrooms, Ocean View (Dip Pool)

  • 192 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Ocean View

In-room safe, individually decorated, bed sheets

Suite, 2 Bedrooms, Ocean View

  • 130 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Ocean View (Dip Pool)

Suite, 1 Bedroom, Ocean View (Dip Pool)

Suite, 1 Bedroom, Ocean View (Dip Pool)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony, Ocean View (Dip Pool)

Studio, 1 King Bed, Balcony, Ocean View (Dip Pool) | View from room

Studio, 1 King Bed, Balcony, Ocean View (Dip Pool)

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Dip Pool)

Suite, 2 Bedrooms (Dip Pool)

Suite, 2 Bedrooms (Dip Pool)

  • 130 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Grand Vacations Club Zihuatanejo

Ocean view resort with spa services, near La Ropa Beach
Spend the day playing on the beach then return to dine at one of Hilton Grand Vacations Club Zihuatanejo's 2 restaurants.
Hilton Grand Vacations Club Zihuatanejo offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 4-star resort have kitchens with microwaves and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Hilton Grand Vacations Club Zihuatanejo. During your stay, you're just a quick walk from Zihuatanejo Bay. Features include 2 outdoor pools, 2 restaurants, and a gym.
  • The 2 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Zihuatanejo Bay and La Ropa Beach
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Hilton Grand Vacations Club Zihuatanejo, and enjoy amenities like a children's pool and a fitness center.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

This 4-star Zihuatanejo resort is smoke free.

Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Zi Restaurant and Bar
  • Surf Club

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Individually decorated
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 4300.00 per accommodation, per stay
  • Resort fee: MXN 609 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • In-room bottled water
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 725 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Club Intrawest Hotel
Club Intrawest Hotel Zihuatanejo
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Zihuatanejo Club Intrawest
Zihuatanejo Intrawest
Club Intrawest Zihuatanejo Hotel
Club Intrawest
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo
Hilton Vacations Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort
Hilton Grand Vacations Club Zihuatanejo Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort Zihuatanejo

Hilton Grand Vacations Club Zihuatanejo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 379 out of 523 reviews" "
Rating 8 - Good. 100 out of 523 reviews" "
Rating 6 - Okay. 22 out of 523 reviews" "
Rating 4 - Poor. 10 out of 523 reviews" "
Rating 2 - Terrible. 12 out of 523 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel and their staff, food a the restaurant was great.
Stayed 6 nights in Sep 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views were beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Claudia F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You need to improve your costumer service staff was very rude and ignored our petitions or needs
Stayed 4 nights in Aug 2024

10/10 Excellent

jose a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property
Stayed 4 nights in Jul 2024

10/10 Excellent

Arely

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff members my hats off they were on top of everything, excellent place to stay .
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A Really good Customer service nothing like the service from the people and service
Stayed 4 nights in Jul 2024

10/10 Excellent

Martha Catalina

Stayed 5 nights in Jun 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay in the Ixtapa hotel zone and decided to stay on the La Ropa side. So much quieter and relaxing and the scenery is so nice. The hotel is a time share property but maintained like a 5 star resort. We were 5 and shared a 2 bedroom suite with 3 full baths. Extremely comfortable and had enough space for everyone to have their space. Will definitely be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

noemi

Stayed 5 nights in Jul 2024

8/10 Good

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, muy lindo, buen equipado el cuarto, solo la comida del restaurante le falta más sabor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best vacation
Stayed 5 nights in Jun 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. No elevators.
Stayed 7 nights in Jun 2024

10/10 Excellent

Rosalba

Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 3 nights in May 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED THE HOTEL VERY NICE
Stayed 5 nights in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities
The bay is amazing. Beachfront access to restaurants can’t be beaten, one stop shop for everything from sun to food.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jane

Stayed 10 nights in Mar 2024

4/10 Poor

Shannon

Travelled with group
Old dirty worn out..no hot water..horrible beds..
Stayed 15 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Hilton grand!
My husband and I stay here for a month and absolutely loved it! The service and location can’t be beat!
Stayed 28 nights in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but excellent
This is not a cheap stay…and previous members of club intrawest, diamond resorts, Embarc and now hilton, take up most of the rooms. The remaining few are in high demand so can command a price. However, it is our favourite place to stay, as long as you can manage the steps! We had more than a hundred up to our room in building number one, from the beach. A good workout!
Stayed 7 nights in Mar 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024